Not resolved

We ordered from Melaleuca once and cancelled it literally right after due to us not needing things every single month. We were told the order was cancelled and then a few weeks later we received a box and charge on our card..

We just said okay whatever and didn't care because we should have read through everything better. Well then the next month a box shows up again and we are charged again!! So we called and said we cancelled everything the same day we started it and the guy on the phone promised it won't happen again. Now we have 2 boxes and paid for both when we didn't want them.

Well today i get home and see ANOTHER box at my door and ANOTHER charge to my card!! I called and they said "oh sorry we didn't know you wanted to cancel" even though they had us send an email in February stating that we cancelled so they had proof.. I told the guy that and he just said oh..!

THIS COMPANY IS A SCAM!! They don't even refund you for their mistakes!!


Product or Service Mentioned: Melaleuca Customer Care.

Reason of review: Poor customer service.

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