Went through the presentation, everythig seemed ok. My rep called me immediately after and I signed up.
Then she hit me with I have to place an oreder before 8/08 or my back up order will be shipped. "What back-up" order. I then realized this is *** and decided within 24 hours to get a refund of my membership. Sent an email to my rep and she tells me I have to call the company, ok I can call them.
Called and spoke with Brenda and she tells me I have to send a cancellation letter to them within an hour by fax. I let her know that wasn't possible but I can fax the letter tomorrow. She was not understanding and said if I didin't then my card would be charged for the next order going out at midninght. I let her know again to cancel my order.
She said if she does not receive the letter via fax in an hour she could not cancel me. I let her know this is not realistic.
I am so angry with their customer service.
Product or Service Mentioned: Melaleuca Membership.
Monetary Loss: $29.