33.2K views
246 comments

I have read a lot of reviews about Melaleuca, both favorable and unfavorable, and I thought I'd put in the 2 cents of a couple who did not sign up and the reasons why not via our experience after being invited to a evening to discuss these products by a friend of ours.

1. First of all, the company was not identified in the invitation, just a description of the general types of products and how "life-changing" they were. If these products are so amazing, why not ID the company in the invitation?

2. My husband and I were absolutely not interested in starting a business, we were just potentially interested in a couple of the products. However,there appears to be no way to just buy the products themselves without membership. Website marketplace access does not really appear to be available to nonmembers.

3. The absolute requirement for purchase of 35 points worth of product EVERY MONTH, no exceptions, was not appropriate for us. We do not have any use for this much product, it would be a waste of money for us, and again, we couldn't find a way to just buy a product or two except on Ebay or Amazon.

4. AT NO POINT did the representative who was presenting bring up the "backup order" that was an integral part of membership. We didn't find out that we would be sent product regardless of whether we needed it or ordered it every month. This was the biggest red flags for us. If this is an absolute requirement, why was it not emphasized in the presentation?

5. From my research online, cancelling the membership seems to be somewhat difficult process and the company seems to take their time processing your cancellation while continuing to send you product and taking your money. We basically agreed we would not trust this company with out bank account or credit card information.

Overall, the big "red flags" to us were the repetitive emphasis on the "wonderfulness" of the products or the membership without being crystal clear on the requirements. Yes, anyone signing up for something needs to read the contract, but my observation was that little time was being given to do that, nor that one could take the contract home to read it before signing up. It was a typical high pressure pitch. I realize Melaleuca may work well for some people, but the product purchase requirements, the emphasis on signing up new people and the "upline/downline" format still suggest a typical MLM scheme where you are only going to succeed if you put in hours and hours working to bring in new people or have a heck of a lot of product need in your home. And that doesn't work for a lot of people, including us.

Location: Philadelphia, Pennsylvania

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
#844951
@PissedConsumer844469

So again, Melafan and rainey, explain to me how I can just buy a couple of products without signing up for membership? I am not interested in membership, but no Melaleuca fans will answer my question without pushing the benefits of membership.

Can you answer my question or not? How EXACTLY do I buy a product or 2 without signing up?????

#845088
@PissedConsumer844951

There is no way to my knowledge that you can purchase a product without being a member. I just signed up for it a the person who did my presentation did a good job by making me aware of all th extras which I believe is really important. I am giving it a try because honestly I am tired of using chemical filled products around my children

#845330
@PissedConsumer844951

To purchase products with out signing up for the 35pt membership (a.k.a. "Preferred Customer Membership"), you ask the person that introduced you to set up an account for you as a "Direct Customer".

The process is the same...you set up an account...but you check the "Direct Customer" box instead of the "Preferred Customer" box. Then you will have an online account where you can order what you like, when you like, without the monthly commitment to 35 pts. It is true that you pay retail prices instead of the preferred pricing.

No one earns commission on a Direct Customer. I am happy to help you set up your Direct Customer account if the person that introduced you won't.

#845816
@PissedConsumer844951

Its called being a direct customer and not a preferred member. You can shop when you want to but you will not get the 30 to 40 percent discount. It's that easy.

#954231
@PissedConsumer844951

I'm interested to know if you actually went ahead and bought the products as a direct customer and what did you think of them?

#1530163
@PissedConsumer844951

Its called being a direct customer. Rather than being preferred and buying each month you just want to pay full retail and shop when you want.

However there will be no benefits. No $100.00 in free products in the first 4 months. No 15% bonus shopping dollars to be used to purchase your monthly product order, no 7% bonus check. You'll just shop when you want , and pay full price.

It says so when you sign up (on the application) you have the choice. However with all the benefits of being a preferred customer we figure no one would really want to pay the full price with so much benefits as a preferred.

Melaleuca Reviews

  1. 97 reviews
  2. 49 reviews
  3. 31 reviews
  4. 27 reviews
  5. 103 reviews
Melaleuca reviews