I signed up with Melaleuca and loved the products, but decided due to a recent divorce couldn't continue as a customer, at least not for now.
The problem was that there was an order in the mail on the way to my home, and I needed to cancel my account, so I called their customer service line and talked to their agent. I wanted to 1) cancel my account, and 2) return the package that was coming.
They made both very easy!!!I simply sent the package back (yes, I had to pay return shipping, but that's reasonable) and canceling is easy too. You simply print out the form from their website and fax it in to them.
Honestly, I don't understand why there are posts on this site that say its hard to turn off your account. It's not! They make it simple, and their reps are very friendly and helpful. The theme is similar and makes me think most of the complaints are made by the same person. I don't know. What I do know is they make it VERY easy to cancel, and refunded the money for my package like I asked.
I'll be returning as a customer after my financial situation turns around. Bottom line - Great products and great customer service.
Product or Service Mentioned: Melaleuca Shipping Service.