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Melaleuca review in Houston, Texas: Having trouble cancelling?

5.0
Details
Call them again or better yet contact the person who enrolled yoi for help. The person is not stalling on sending the form. Sometimes out comes from another department, or person so out might be looked at as spam. There is also a way online to print up the form, sign out and then fax it in via a quick send app that is free.
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Review
#1694344 Review #1694344 is a subjective opinion of poster.
I joined and quit the same day. The product and committment is too high and simply a guarantee for suckers to keep paying as they are contracted to do so. They refused to stop shipment the same day so I will be stuck with almost $9 shipping fee (for one bottle of...
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2 comments
Anonymous
#1659961

I did the same thing. I agree. The commitment is too high monthly.

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Review
#1396703 Review #1396703 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Reason of review
Pricing issue
Must pay a fee to earn the right to purchase from them, You must spend a monthly minimum to maintain membership, Or If you don't place your monthly order they will send an order to you anyway rather than loose an open wallet. My presenter was constantly comparing the...
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1 comment
Jeniffer
#1222493

There is a membership ship, just like Costco. Melaleuca's is $19/year and it's refundable.

You don't need to order monthly. You can be a non-preferred customer and order when you like. You won't receive the 30-50% discount that preferred customers get.

You can suspend your preferred customer membership anytime you like. If you didn't like the products, you can return them for a full refund, no questions asked.

Review
#930760 Review #930760 is a subjective opinion of poster.
Service
Melaleuca Sales Representative
Reason of review
Poor customer service
2.2
Details
Let a representative in my home to do a presentation was very impressed with the products. After the representative left my home my husband, his business partner and I had all signed up and was on board to start living cleaner. This representative start pressuring me...
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6 comments
Anonymous
#954233

Sorry this happened to you. Sounds like you just had a really bad enroller--or she was trying to make you a customer by the end of the month at all costs (cause she gets paid if you join and order).

You can send the products back and have your money refunded.

But unfortunately, they can't do anything to her because she is technically their customer (maybe could be contractor) as well but not their employee.

Sorry you had such a bad experience, but they really do have good products. I'd encourage you to try them again, maybe sign up through someone else, and hopefully you will have a better experience.

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Review
#599672 Review #599672 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$86
5.0
Details
Did you try following the directions either online or by calling and asking a customer service rep to talk you through it? Write a note saying you want to withdraw. Sign it, date it, and put your phone number on it. Email it or take a picture of it and send it by...
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1 comment
Anonymous
#1211618

THank you!! It is so easy, these people complaining must have not had good reps sign them up or are just incompetent!!

Review
#906208 Review #906208 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
All of the above!
5.0
Details
Been nothing but excellent for our health. We love this company! You need to be aware there is a back-up order like an over draft protection for your benefits to stay in place. So many benefits to save you money. Great products for everyone in the family including the...
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1 comment
Anonymous
#1141730

Shill?

Review
#817716 Review #817716 is a subjective opinion of poster.
Pros
  • Company has been awesome to work with
Reason of review
Good customer service
4.9
Details
I don't understand why so many have had problems with cancellations. We cancelled our membership about 8 years ago because we had difficulty spending 35 points each month. We bought a front loading washing machine and the laundry products had been one of our biggest...
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Review
#672361 Review #672361 is a subjective opinion of poster.
Service
Melaleuca Membership
Pros
  • Revenue sharing
  • Products
Cons
  • Monthly commitment
Reason of review
Good customer service
Melaleuca - Triease Softgels Review from Dallas, Texas
Very sad to read some of the complains. Because we really do love Melaleuca product. My whole family use lots of Melaleuca product. Mainly Melaleuca oil - its a holy oil we use it for everything: cough, ear infection, tooth infection, muscles pain, stomach pain. Pain...
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5 comments
Anonymous
#1646562

I so agree! I’ve had a wonderful experience with this awesome company and all of the products that I’ve tried which is the majority of their line of over 400 products!

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Review
#696293 Review #696293 is a subjective opinion of poster.
Reason of review
Good quality
2.8
Details
I recently enrolled & quickly unenrolled. Watch out for this company because they will steal money from your account & when they tell you their going to refund full amount they dont. Their thieves. Be very careful with this company. Not only do they take whats not...
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5 comments
Anonymous
#1190740

Did you read your preferred member customer customer agreement? Melaleuca ships what you selected for your backup order.

Again backup order is CLEARLY stated on the paperwork. You should read documents and ask questions before you sign them

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Review
#872852 Review #872852 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Contact Melaleuca Customer Service

Website:
Mailing Address:
4609 West 65th South
Idaho Falls, Idaho 83402
United States
Phone:
(800) 522-3172
All Melaleuca Contacts

Melaleuca Products and Services Reviews

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Latest Question

Melaleuca Questions
I tried to cancel my "orders" and "membership" for over 6 months. They refused to cancel it- saying they could not bare that I would be without their products. I finally had to cancel my bank card so they would quit charging me after I canceled. They are a horrible...
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4 comments
Anonymous
#1194348

No one's forcing anyone to do anything they don't agree to. If you signed on the dotted line and said you agreed to something and weren't listening or paying attention then you couldn't possibly understand anything and probably have a very difficult life on a bunch of different levels.

If you didn't understand the backup order, which you're asked to repeat the understanding of it before enrolling, then you just don't pay attention to anything and/or just don't get it. You can order anything you want that doesn't total 35 points and lose preferred status but then you're not getting discounts and free money to spend.

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Review
#823815 Review #823815 is a subjective opinion of poster.
Service
Melaleuca Membership