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Melaleuca review in Houston, Texas: Having trouble cancelling?

5.0
Details
Call them again or better yet contact the person who enrolled yoi for help. The person is not stalling on sending the form. Sometimes out comes from another department, or person so out might be looked at as spam. There is also a way online to print up the form, sign out and then fax it in via a quick send app that is free.
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Review
#1694344 Review #1694344 is a subjective opinion of poster.
I joined and quit the same day. The product and committment is too high and simply a guarantee for suckers to keep paying as they are contracted to do so. They refused to stop shipment the same day so I will be stuck with almost $9 shipping fee (for one bottle of...
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2 comments
Anonymous
#1659961

I did the same thing. I agree. The commitment is too high monthly.

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Review
#1396703 Review #1396703 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Reason of review
Pricing issue
Must pay a fee to earn the right to purchase from them, You must spend a monthly minimum to maintain membership, Or If you don't place your monthly order they will send an order to you anyway rather than loose an open wallet. My presenter was constantly comparing the...
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1 comment
Jeniffer
#1222493

There is a membership ship, just like Costco. Melaleuca's is $19/year and it's refundable.

You don't need to order monthly. You can be a non-preferred customer and order when you like. You won't receive the 30-50% discount that preferred customers get.

You can suspend your preferred customer membership anytime you like. If you didn't like the products, you can return them for a full refund, no questions asked.

Review
#930760 Review #930760 is a subjective opinion of poster.
Service
Melaleuca Sales Representative
Reason of review
Poor customer service
5.0
Details
Did you try following the directions either online or by calling and asking a customer service rep to talk you through it? Write a note saying you want to withdraw. Sign it, date it, and put your phone number on it. Email it or take a picture of it and send it by...
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1 comment
Anonymous
#1211618

THank you!! It is so easy, these people complaining must have not had good reps sign them up or are just incompetent!!

Review
#906208 Review #906208 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
All of the above!
2.8
Details
I recently enrolled & quickly unenrolled. Watch out for this company because they will steal money from your account & when they tell you their going to refund full amount they dont. Their thieves. Be very careful with this company. Not only do they take whats not...
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5 comments
Anonymous
#1190740

Did you read your preferred member customer customer agreement? Melaleuca ships what you selected for your backup order.

Again backup order is CLEARLY stated on the paperwork. You should read documents and ask questions before you sign them

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Review
#872852 Review #872852 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
I tried to cancel my "orders" and "membership" for over 6 months. They refused to cancel it- saying they could not bare that I would be without their products. I finally had to cancel my bank card so they would quit charging me after I canceled. They are a horrible...
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4 comments
Anonymous
#1194348

No one's forcing anyone to do anything they don't agree to. If you signed on the dotted line and said you agreed to something and weren't listening or paying attention then you couldn't possibly understand anything and probably have a very difficult life on a bunch of different levels.

If you didn't understand the backup order, which you're asked to repeat the understanding of it before enrolling, then you just don't pay attention to anything and/or just don't get it. You can order anything you want that doesn't total 35 points and lose preferred status but then you're not getting discounts and free money to spend.

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Review
#823815 Review #823815 is a subjective opinion of poster.
Service
Melaleuca Membership
5.0
Details
Been nothing but excellent for our health. We love this company! You need to be aware there is a back-up order like an over draft protection for your benefits to stay in place. So many benefits to save you money. Great products for everyone in the family including the...
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1 comment
Anonymous
#1141730

Shill?

Review
#817716 Review #817716 is a subjective opinion of poster.
Pros
  • Company has been awesome to work with
Reason of review
Good customer service
Meleluca lies to you sending products that you didnt order then charge shipping and handling fee.Total theft.
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2 comments
Anonymous
#1109415

I am sorry that you had a bad experience with Melaleuca! Did you not know about the back up order either?

I know quite a few people who weren't told that very necessary detail. And I made a mistake last month forgetting to make sure everyone that I had signed up put in their orders before the end of the month and so one of my people were scrambling to get an order placed and another one had a back up order sent to them.

It all worked out tho, everything's good. I'm a new member, but I'm loving it!

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Review
#782956 Review #782956 is a subjective opinion of poster.
Reason of review
Pricing issue
This is the worst company I've ever had to deal with when you asked to be cancelled they give you the run around never had such a problem trying to get confirmation on funds returned I have been sent a letter on how much I got back for postage thank you I have got...
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6 comments
Anonymous
#1098353

No one is forcing you to do anything. Wow!

The amount of unaccountability is amazing. To the comment that stated people should be ashamed and this is warranted and it is this customers experience...get off it! I started reading this review and immediately (because I have a brain) was turned off by the whole they are "forcing" people to buy. I now believe folks who write reviews with such misinformation should be in trouble.

I looked into this and asked a person who is involved with Melaleuca and they canceled before, but became a preferred customer again, they had no issue follow directions and canceling the first time.

So, when someone rants about a company forcing them to buy stuff...well it holds no weight. Good riddance.

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Review
#762017 Review #762017 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Pricing issue

Contact Melaleuca Customer Service

Website:
Mailing Address:
4609 West 65th South
Idaho Falls, Idaho 83402
United States
Phone:
(800) 522-3172
All Melaleuca Contacts

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Latest Question

Melaleuca Questions
4.0
Details
I have uses the Melaluca tooth polish with floride for years and no other product can compare. It makes my teeth cleaner. After the first few months I uses the product, I visited my 10 year long regular dentist for a cleaning. The Hygentist went on about the "nice...
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1 comment
Anonymous
#1086552

When I switched to Melaleuca tooth polish my girlfriend had very bad teeth at the gum line. The dentist wanted her to go thru a series of cleaning procedures to get rid of it for $5000.

After only 2 months of using their tooth polish it has all disappeared. Dentist was very amazed at the results and I think a little disappointed because there went his $5000.

Saved us a ton of money.

I will always recommend these products.

Review
#713244 Review #713244 is a subjective opinion of poster.
Reason of review
Good quality