I have been a customer of Melaleuca for 15-20 yrs. and now that my children are grown no longer need their products.
I have spent 5 months trying to cancel my account with them. I cancelled my charge card to stop them, spoke with numerous representatives (who assured me everything was fine) and sent a number of letters yet they continued to send me packages. They have sent me numerous letters and repeatedly called my home for payment of these packages that had been sent back. I spoke with someone this evening about it again and he informed me that I owe them for the UPS charge for the package I sent back last.
I explained that the account was cancelled months ago, that just weeks ago a representative told me the package was sent by mistake and would I be so kind to send it back. Which I did and I was not asking them for reimbursement of the postage. He then informed me that if I didn't pay for the UPS charge that they would continue to harass me by calling constantly.
Do Not Do Business With This Company!