Called Melaleuca to buy some product, when the customer service rep told me I needed to talk to their customer service department. Once the other rep came on the phone, she was rude and basically accused me of defrauding their cult-like organization.
She claimed I owed them some money from before, and could not buy more unless I paid up. Problem was, I never bought from Melaleuca before. When I pushed further, the customer "collection" service rep said that they ran a skip trace on me and were certain I needed to pay, or I couldn't buy anymore. Turns out someone with a similar name (my name is John Smith, not the Pokahonta's guy) near my area with a different address and other details owed this money, but not me.
Main reasons I was pissed: 1. How dare they call me a liar. I know the truth, and am offended at the accusation. 2.
How dare they use the word skip tracing with me? Did they hire a private eye to do background checks on my person? Did they involve the authorities? Did they ruin my credit or are they about to take further legal action?
You see where I am going with this? "Skip Tracing" is what law enforcement does to catch criminals. The simple use of the word is insulting at the least, and a dangerous big brother invasion of my privacy at the worst. I think they were using it as a collection agent tactic.
They wanted to make me afraid of something, so that I pay up. Problem is, I refused to pay for any fraud or someone else's groceries. I finally called their bluff, and had my attorney look in to it. Turns out it wasn't me.
Oh yeah, it turns out it wasn't me buying Melaleuca products last month either. I now happily go to the regular retailer. So what, they make a profit? Stop being negative.
You are helping the economy while purchasing the products you want while not paying for shipping, and paying a better price than if you buy from Melaleuca.
Trust me! Don't do it.
Product or Service Mentioned: Melaleuca Shipping Service.