Cary H Keq

Want to sign someone up for melaleucs

I called for my 99 year old mother who would like to sign up her grandson to receive melaleuca vitamins. I was requesting a form to do this as we have done in the past and I guess that is no longer available. I do not understand why it is so difficult to refer friends and family. My mom has taken Melaleuca vitamins for nearly 30 years and credits them to her longevity. It seems to me a valued customer could simply receive a form to enroll her grandson. I would think melaleuca would appreciate new customers. My experience with melaleuca was extremely frustrating!
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Pros:
  • Good vitamins
Cons:
  • Hard to sign people up

Preferred solution: A form to sign up new customers

1 comment
Guest

Here is a solution to your problem. Go to this link and you can look at a much easier way to get vitamins in about 2 days delivered to your door and the quality is superior to Melaleuca.

I used to take theirs too.

These are organic and more affordable! LiveGood-FeelGreat.com

Anonymous
map-marker Honolulu, Hawaii

Reissuing me a new check

I found an old check ftom Meleleuca dated 2019. I was told the company would give me points instead of a new check which would cost me $25. I agreed to that.
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Tamara A Mou

Cancellation of subscription

Don't like ordering every month to expensive. I'm not good at doing my orders to have different products.
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1 comment
Guest

Here's a great company without any commitment or minimums, etc. I switched for all the same reasons you listed.

Soooooo happy now! LiveGood-FeelGreat.com

Trigger Zdv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Account closed verification

Please call regarding Arlene Allen's acct. 215 654-**** 1305 Meetinghouse Rd. North Wales Pa 19454 I'm her daughter, Dianne McCandless I have POA & proof 609 972-**** Thank you!
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JUDITH S Vyf

Wanted to see a company that cares about our environment be acknowledged. I believe in the products after lmuch research.

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At first, our family joined as a favor to and recommendation of a friend. Slowly I realized how much we respected the products and the company.

I also realized my health was better when I didn't use the harsh chemicals that I had been using and used those of the Melaleuca. The company is not perfect; yet they continue to work hard to correct their problems, improve what is already being offered, and/or develop new products. It is a proven company that stands behind its products and service. I believe in supporting companies (given quality of products are similar} older companies that believed in natural products and built their reputation on honesty and integrity.

These companies and this company in particular deserve our support.

Older customer of Melaleuca.

I do not know how to drag and drop photo or receipt. Sorry not that good on computers.

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Pros:
  • See my statement

User's recommendation: Give company and products a chance (especially cleaning products) a chance.

Anonymous
map-marker Phoenix, Arizona

Excellent product

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I have never had a bad experience or a bad product not work the way it was meant. Thank you Melaleuca James.
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User's recommendation: Trust Melaleuca products

Anonymous
map-marker Indianapolis, Indiana

Account problems

Rachel is helping me. Thank you. Members since 2001 and give credit to our vitamins + supplements for helping us into our octogenarian age.
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Janet E Gas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Customer since 1999

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I have been a member since 1999. Their products are great. The only complaint I have is that sometimes they get rid of a product that I love. I didn't receive my order one month, and they sent another order to me without giving me any hassles. The quality of my life would be much lower without their products. Replenex alone has kept me moving with a lot less pain. That is just one example, of many.
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Pros:
  • Great products and customer service

User's recommendation: I would sign up again.

Anonymous
map-marker Winston, Oregon

Ask question

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I have no complaints with this company. I was the one who messed up not you. I'm very satisfied with the service I have gotten from this company. Thankyou for your services. Karen Carter
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FD W

They told me to lie to UPS

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I became a member back in May 2022. A friend introduced me, and when I saw there was a monthly minimum I had to order, I mentioned this as a concern, because I was just starting a business, and my finances were stable enough yet to be required to pay $50 plus a month to order stuff I may or may not use.

She said don't worry about it, we can work that out. The first month I couldn't afford it, they sent me some random "back-up" order costing me $70. I tried to return this order by taking it to a UPS Store, and after my second trip to the UPS store, I am told they can't take it, because there is a hazardous material sicker on the package, and they can't accept packages with hazardous materials in them. So I called Melaleuca to see what to do, and they SOLD me a return label for $10.

I called UPS to have them pick up the item for return and was told, because they didn't sell me a label with the pick up paid, it will cost me ANOTHER $13 something to have it picked up, and since no UPS facility will accept it, that is the best they can do. So I call Melaleuca again and again explain this, and the lady in Melaleuca's customer service basically told me to lie to them and HIDE the hazardous label, but otherwise there isn't anything they can do but send me a free label, so I can pay for the UPS pick up. SHADY SHADY SHADY. I had planned to reup my subscription once my finances stabilized again, but after seeing a company literally tell me to LIE to UPS, I wouldn't trust them to sell me water if I were on fire!!

DON'T DO BUSINESS WITH THIS SHADY, DECEITFUL COMPANY!

You will regret it! If I could give it Zero Stars I would.

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Loss:
$80
Pros:
  • Okay products
Cons:
  • Expensive
  • Have to order monthly send you a backup order at your expense

Preferred solution: Full refund

User's recommendation: Don't do business with this deceitful company

Anonymous
map-marker Miami, Florida

I have canceled and you still taking money from my account!

You keep on taking money from my account even i have canceled!!!stop!!!doing that!!!stop!!!stop!!! S
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Anonymous
map-marker Vancouver, Washington

Cancellation of subscription

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I don't like you billing me without my approval!!! And i don't have no use for the products please!!
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Anonymous
map-marker Baltimore, Maryland

I would like to cancel my account

I have to much products,and I requested to Cancel two times, and they still sent the Package. I'm unable to order at this time.
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Gregory-Denise D

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Verified Reviewer
| map-marker Northfield, Massachusetts

Constant fulfillment error and misleading busness practices

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I just found out thta you are discontinuing a product we have purchased from you almost every month since we joined in 2007. We were directors and stopped selling because unfair practices from our up lines.

However, we continue to use your product everyday since we became customers. While I realize things change it would be wise to advise your customer when services our products discontinue or change. You have our emails and telephone numbers so there is no excuse for allowing customers to be in the dark about the products they use daily. We purchase specific healthly and safe products because of health reasons so they have become a mainstay in our lives.

It is very disappointing to know that care for your customers is no longer a priority.

This has become repetitive order issue. whoever is fulfilling the backup orders is just putting whatever they want in the order and charging me for it

I have made this complaint several times now. Again I have products we don't use and that I did not putting on my backup order list and the items I need I did not receive. The items below in RED are NOT items I buy.

I ORDER MENS ALLOY BODY WASH

NOT THIS

Sun Shades Lip Balm: Vanilla Bean

Flavor: Vanilla Bean

$2.39

1 Points

Qty 1

NOT THIS

Alloy 3-in-1 Hair & Body Wash

$9.49

5 Points

Qty 1 last month I called with an order error complaint, the person was nasty and said I'll allow a onetime replacement, we don't normally replace item without return of the item you want replaced.

she treated me like I was the one that made the error. I even spoke to another person who said the corrected my backup order and it would not happen again. It seems that the quality of service and business acumen has diminish over the last 5 years. Customer Service is generally awful.

Only once in a while do I talk to someone there that in considerate and helpful. I would be ashamed to sell it today.

I expect to hear from someone in corporate within the next 3 business days.

My number is 203-613-****

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Pros:
  • Like almost all products
  • Like most all products
  • Like most products
Cons:
  • Customer service needs improvement
  • Order fulfillment need an overhaul
  • Customer service

Preferred solution: Let us know whenyou discontinue products and don't just send what every you want and charge the customer for it.

User's recommendation: Call them when they send the wrong backup order items or discontue items

Anonymous
map-marker Elkhorn, Nebraska

Pissed off

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I have been with Melaleuca for many years, religiously shopped every month, even with my tight budget! Uplines are very greedy and not helpful! They are allowing people (Pink Haired Corporate Director) ruin this company! She is a nasty vile person and gives Melaleuca a bad name! I have filed several complaints about her, showed the unfair and policy defiled posts her and her team make on Social Media! Nothing was ever done! I talked to all of my enrollees-told them I was leaving and they all cancelled their memberships as well! I can get the same products at Target- dont let them fool you!
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Pros:
  • Customer service
Cons:
  • Forceful purchase
  • Order fulfillment need an overhaul
  • Improper recruiting tactics

User's recommendation: Don’t recommend