Melaleuca Reviews and Complaints
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40 of 737 reviews with 2-star rating.
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Honestly, the reps/customer service of course were very sweet BUT there are several issues with this "wellness" company. No. Not all ingredients are green, safe, eco-friendly, etc. Sugar (different special name for it, of course) in the Vitamin C powder (sort of like...
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Review
Service
Melaleuca Membership
Not understanding to my disabled needs | Melaleuca review
Set me items I didn’t ask for, after formally canceling with the form. Would still not cover shipment to send back even though package sent was their error. In all sincerity, I like the bath oil, which I would buy if their practices were better. The Sei Bella hair care unfortunately made my scalp itch like crazy. Never had anything do that to me before
Review
Service
Melaleuca Shipping Service
Reason of review
Return, Exchange or Cancellation Policy
I joined Melaleuca in hopes of sharing this "wonderful opportunity." I was soon disillusioned. I had started with great expectations. Their workshop presentation was effective enough to reel me in. The shipping charges are outrageous. First $ 3.90 is a given, they will...
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Review
Product
Melaleuca Catalogue
Reason of review
Bad quality
Apparently, once you sign up, you can't sign out or cease shipments, no matter what you attempt. We have faxed cease shipment requests and called repeatedly, with no luck. It seems that once they have your bank information, they continue to ship and charge you, no...
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Review
Service
Melaleuca Shipping Service
Pros
- Stain remover
Cons
- Lies they tell
- Pyramid scheme
- Deceptive misleading miserable
Reason of review
Problems with payment
signed up and told it was very easy to hit your required points for each month, that might be the case if you have $90+to blow on stuff you don’t really need every month. In school so couldn’t really afford to keep buying from them and then it was a long process of...
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1 comment
Same I cancelled mine and still got debited
Review
Service
Melaleuca Membership
Reason of review
Return, Exchange or Cancellation Policy
Pricey | Melaleuca review
WAY to expensive and not easy to get out
Review
Reason of review
Pricing issue
I ordered their new spray mop. Don't waste your money. I think the product was designed and manufactured too fast so there are a lot of flaws. The instructions showed and stated to "insert the bottom pole into the top pole until it clicks". Well, the two poles don't...
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7 comments
Yes, I agree I have the same problems.
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Review
Product
Melaleuca Mop
Reason of review
Not as described/ advertised
Loss
$40
Preferred solution
Let the company propose a solution
I was treated by the Melaleuca like I'm the thief. Not only me but also to my members. When I go to buy products, they want to look at my Identity Card, Even when we bring our Employment pass which is verify by Government also they do not accept (IC had been...
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Review
Service
Melaleuca Customer Care
Cons
- Unfair and double standard but being treat badly
- Must personally show up in the counter with own identity card
- Others can help 20people to buy the other hand we not allowed
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
First you have membership costs. That’s yearly. Then you have to purchase about $65 - $70 every month! On top of that they have expensive shipping & handling. Takes your mandatory minimum monthly amount to about a hundred a month. They tell you you can get free...
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2 comments
They are easy more natural, but organic is a marketing ploy and has very low standards so if anything says "organic" it's B.S.
Also the month package is point based so it's dependant on what you buy, I spend around $50 on products.
They are also factory direct so they aren't halfway to expired when they get to you like general store products.
They are a really good company but not for the poor for sure lol, I had to cancel my membership for 2 years because of a job loss.
You should always pay attention to what you sign up for when there is a membership involved, that's a no brainer. I wonder why so many people have a problem with that?
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Featured
Review
Service
Melaleuca Membership
Pros
- Vitamins
Cons
- Selling tactics
- Commitment to a monthly order
Reason of review
Pricing issue
Tags
I recently had a representative speak to me about this company, but after reading the reviews (not even of the consumers, but of the responses to consumers from representatives), this is not a place I'd give hard earned money. These consumers had very real experiences...
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2 comments
Well said!
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Review
Service
Melaleuca Customer Care
Reason of review
Poor customer service
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True. False advertising and a pyramid.