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New Reviewer

Still have a problem. Melaleuca sent me a box of stuff I dont want -

Still have a problem. Melaleuca sent me a box of stuff I dont want -
This is the 4th time addressing issues with mixing up delivery addresses and now sending me a bunch of items I don't recognize. My wife and I are livid!!! Amazon melaleuca is not!It seems there is an automated system that doesn't keep track of what we buy! I am hopeful we will get this resolved. I don't want the items _ My wife is now asking me to get laundry soap from the convenience dollar store - something I loath

User's recommendation: Please ask the customer first if the items are correct before sending - I have a history and its easy to check!

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ID
#3034123 Review #3034123 is a subjective opinion of poster.
Pros
  • Affordable
  • Clean safe products
Cons
  • Sale tactics
  • Unreliable customer service and monitoring
Preferred solution
Deliver product or service ordered

Bad Customer Service

Melaleuca - Bad Customer Service
We ordered the Tough N' Tender... on the fourth refill I noticed these strange floating pieces in the liquid. It was getting worse, so I made a fresh bottle, and it happened again. I reported it to Melaleuca, and crickets... not a response. Why not even a "thanks for letting us know"? Needless to say, after that incident, the monthly 35 points requirement or they auto ship and bill you, paying for shipping costs, we sent in the cancellation form. We received the confirmation of the cancellation, so we'll see if it worked.

User's recommendation: Just be aware and research this company.

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ID
#2486986 Review #2486986 is a subjective opinion of poster.
New Reviewer

They stink.