Melaleuca Reviews and Complaints
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Melaleuca review: Extremely difficult to cancel!!!!
The exact same thing happened to me, as the person who wrote the message above. It's too expensive for me to purchase each month, so I called and cancelled. The young lady seemed to accept my verbal cancellation via the telephone, and she never said anything about sending in the printed form with my signature. Products continued to arrive, and my credit card continued to be charged. Just now called the company once more, and then was told about the written policy. Printing and saving the form was awful, as I was forced to sign up for a 30-day trial period from some site in order to keep my signature for future use. UGH!!!! Enough!
Review
Service
Melaleuca Membership
Reason of review
Return, Exchange or Cancellation Policy
Loss
$300
Preferred solution
Full refund
Tags
I had a family member who is in it and she talks about how much she like's the products and I should join them. So I did for a 1.00 once I tgot into the program and start looking at the things they offer. I being to question myself why is that I have to spend a 100.00...
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Review
Service
Melaleuca Membership
At first, i was super happy with melaleuca. But then when i had to continuously order almost $100 a month to stay active, it got old. Then i really stsrted lookong at thier products and realized that the whole company is a big scam. They dont clearly label their...
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Review
Service
Melaleuca Membership
Reason of review
Pricing issue
I have requested the cancellation form that Melaleuca requires to be filled out and sent in to cancel a membership, both online and via phone. They say that they will email the cancellation form. Garrett told me on the phone that it would take about 15 minutes to...
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Review
Service
Melaleuca Membership
Pros
- Good products
Cons
- Commitment to a monthly order
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Send me the cancellation, process it within a reasonable time and cancel my membership
Tags
Resolved: Melaleuca review: Very good
Update by user Oct 16
just cancel my account
Original review posted by user Oct 16
due to personal reason and very sick Resolved
Review
Product
Melaleuca Vitamins
Pros
- Vitamins
Cons
- Products sent to me that i did not order
Reason of review
Problems with payment
Loss
$4
Preferred solution
Full refund
Tags
Melaleuca review in Sacramento, California: Misleading company
I made a one time purchase and company kept my bank account information on file and took out of my checking a total 1300.00 dollars which I have tried to get my money back and they just keep making excuses , and now they want to charge me 10 for each time they remind me that I have a credit with them . this company is a scandal . do not trust them.
1 comment
Review
Service
Melaleuca Customer Care
Cons
- I hatted it
Reason of review
Poor customer service
Loss
$1300
Preferred solution
Full refund
Tags
A guy name craige from a foreign land called me and we talked with each other at 3 a.m. in the morning he asked me if I could be on a call with this at the time nice guy from mrlaleuca but the day I went on the call was a mess this guy does not listen and had bad...
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1 comment
I’m sorry for your experience. My mom works for Melaleuca and she is very kind and tries her best to always help. Maybe they were having a bad day
Review
Service
Melaleuca Sales Representative
Reason of review
Poor customer service
Look, multi-level marketing started in the 1960's in Grand Rapids, Michigan. I had the chance to "get" in as the 3rd or 4th person to sign up. At that time Amway had only one product, Liquid Organic Cleaner--LOC. The original premise had nothing at all to do with the...
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3 comments
And, I am not your good friend
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Review
Pros
- Are definitely a pyramid scheme
Cons
- That they are definitely a pyramid scheme
Tags
My wife got free trial canceled it with my card and they wont stop with both of us calling my wife putting in writing and they keep billing and sending once told to stop they bkilled my card more total scam i would pay 15 dollars for a box and they charge me 75 and i...
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1 comment
Here’s a suggestion.. get a prepaid debit card and add the minimum amount.
When they try to charge, it won’t go thru..
if they keep trying to call, just download YouMail and use their call block! It’s awesome!
Review
Service
Melaleuca Free Trial
Reason of review
Problems with payment
Melaleuca review: Return my money. Edward Lynn Cason.
I explained to you what happened @ 625 SW 127th Street, Newberry, Florida 32669. casone38@gmail.com
Review
Cons
- Sale tactics
- Selling tactics
Reason of review
Poor customer service
Loss
$181
Preferred solution
Full refund
Tags
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This is sad to hear. The person who enrolled you in the program should have thoroughly explained the backup order and monthly ordering agreement when you signed up.