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Resolved: Melaleuca review: Very good

1.0
Details

Update by user Oct 16

just cancel my account

Original review posted by user Oct 16

due to personal reason and very sick
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Resolved
Review
#1681557 Review #1681557 is a subjective opinion of poster.
Product
Melaleuca Vitamins
Pros
  • Vitamins
Cons
  • Products sent to me that i did not order
Reason of review
Problems with payment
Loss
$4
Preferred solution
Full refund
Tags
  • PRODUCTS
1.8
Details
We have been Melaleuca customers for years and we love the products: We are never without melagel or original shampoo - but we do not sell it or sign people up under us, we are(were) loyal customers. We like the products and made the financial commitment to purchase a...
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10 comments
Anonymous
#1046600

You are to suspend your account before the 25th of every month to prevent the auto backup order. You forget then the company will activate the auto backup pack to protect your benefits. Your enroller should have inform you.

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Resolved
Review
#563079 Review #563079 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Pros
  • Products
Cons
  • Unauthorized back up order shipped
  • Shipping charges
  • Difficulty getting refund
Reason of review
Unauthorized Withdrawal of Funds from Bank Account
Loss
$120
Preferred solution
Full refund
Tags
  • returns and refunds
  • No Problem Resolution
  • Not Returning Overcharge Funds
  • Backup Order Shipped By Mistake
2.9
Details

Update by user Jan 29, 2016

As a note to my review. I got good service from a particular staff member yesterday named Ariseli, and she had me email Manager Bonnie and all got resolved.

As you can see the products are very good and I have been using them for a number of years. My account is...

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Resolved
Review
#779234 Review #779234 is a subjective opinion of poster.
Pros
  • Healthier products
Cons
  • Customer service reps
Reason of review
Like the Products but Customer Service no.
Loss
$53
Preferred solution
Stop calling me as I recieved no product just a certificate for $52.99 for future product. I already reversed my debit, as I called you before you billed me & told Melaeuca Rep to not bill me.
Tags
  • hard time
2.5
Details
Was using their products on and off for years. Called in before they regularly billed my debit card. Told them I am ending the automatic order. Did not listen to me. Billed me and gave me a credit of a little over $50 for future products. Money is "sitting" on account...
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1 comment
Anonymous
#1183518

Exactly was it also happening to me. I am being charge for products I don't want. I called and send signed notes that I don't want their products.

Resolved
Review
#778773 Review #778773 is a subjective opinion of poster.
Pros
  • High quality product
Cons
  • Unauthorized charge
Reason of review
Problems with payment

Contact Melaleuca Customer Service

Website:
Mailing Address:
4609 West 65th South
Idaho Falls, Idaho 83402
United States
Phone:
(800) 522-3172
All Melaleuca Contacts

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