61.4K CLAIMED LOSSES
828 TOTAL REVIEWS
1.2M PAGE VIEWS
5 ISSUES RESOLVED
Top Melaleuca Reviews
I have never had a bad experience or a bad product not work the way it was meant. Thank you Melaleuca James. User's recommendation: Trust Melaleuca products
"Haven't gotten my money back"
They sent me stuff I didnt order and I sent it back and they wont give me my money back! This company is a rip off company! User's recommendation: Don’t use...
Why we didn't sign up for Melaleuca - the "red flags"
I have read a lot of reviews about Melaleuca, both favorable and unfavorable, and I thought I'd put in the 2 cents of a couple who did not sign up and the reasons why not via our experience after being invited to a evening to discuss these products by a friend of ours. 1. First of all, the company was not identified in the invitation, just a description of the general types of products and how "life-changing" they were. If these products are so amazing, why not ID the company in the invitation? 2. My husband and I were absolutely not interested in starting a business, we were just potentially interested in a couple of the products. However,there appears to be no way to just buy the products themselves without membership. Website marketplace access does not really appear to be available to nonmembers. 3. The absolute requirement for purchase of 35 points worth of product EVERY MONTH, no exceptions, was not appropriate for us. We do not have any use for this much product, it would be a waste of money for us, and again, we couldn't find a way to just buy a product or two except on Ebay or Amazon. 4. AT NO POINT did the representative who was presenting bring up the "backup order" that was an integral part of membership. We didn't find out that we would be sent product regardless of whether we needed it or ordered it every month. This was the biggest red flags for us. If this is an absolute requirement, why was it not emphasized in the presentation? 5. From my research online, cancelling the membership seems to be somewhat difficult process and the company seems to take their time processing your cancellation while continuing to send you product and taking your money. We basically agreed we would not trust this company with out bank account or credit card information. Overall, the big "red flags" to us were the repetitive emphasis on the "wonderfulness" of the products or the membership without being crystal clear on the requirements. Yes, anyone signing up for something needs to read the contract, but my observation was that little time was being given to do that, nor that one could take the contract home to read it before signing up. It was a typical high pressure pitch. I realize Melaleuca may work well for some people, but the product purchase requirements, the emphasis on signing up new people and the "upline/downline" format still suggest a typical MLM scheme where you are only going to succeed if you put in hours and hours working to bring in new people or have a heck of a lot of product need in your home. And that doesn't work for a lot of people, including us.
Canceling our subscription
Please cancel my orders or subscription. I will not be paying for them anymore and please do not send us any. Tried calling your office but you are closed so Im leaving this message and considering it done do not send any more further orders. Thank you.
We are canceling our subscription do not send any further orders
To cancel our orders
We would like to cancel our order or subscription or whatever it is that keeps you sending as your products we do not want to receive any more products and will not pay for them. Cant reach you by your telephone number. It doesnt work.
Just want to cancel our subscription or any future orders
I was not able to reach the company by phone 800 522 **** does not work, I cannot connect by internet so I could not connect with anybody to help me with what I needed to do
User's recommendation: Have a working phone number.
Deliver product or service ordered
Connected to a number that wasn't correctPlace order
I was unable to place my monthly order now I'm going to have to have the default order which I don't want have proper working number
Haven't gotten my money back
They sent me stuff I didnt order and I sent it back and they wont give me my money back! This company is a rip off company!
User's recommendation: Don’t use this company.
- Horrible customer service
Client sign up
Wanted to make sure Leslie Poole was signed up under me, DeeAnn Smith. She contacted the company and tried to get help in this regard. Trying to make sure.
Signed up customer?
Just wanted to make sure Leslie Poole was signed up under me. She contacted the company to make sure as well. I havent gotten an email saying she is.
Never answers phone when I need to find a particular product that probably changed its name. I only rejoined for this product and now will quit again because of no customer service.
Answer about product
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Ck on point certificates
No complaints, I just want to talk to a person in reference to the point certificates I have & stop the automatic shipment of vitamins I receive if I dont order during the month. The number I have wont go thur with Verizon service which is all I have. No land line available. PLEASE STOP SENDING VITAMINS & ANY OTHER BACK-UP PRODUCT IF I DO NOT ORDER DURING THE MONTH.
User's recommendation: I’m not rating the company. I want to talk to a person.
Ville Platte, Louisiana
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