Melaleuca Reviews and Complaints
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I have read a lot of reviews about Melaleuca, both favorable and unfavorable, and I thought I'd put in the 2 cents of a couple who did not sign up and the reasons why not via our experience after being invited to a evening to discuss these products by a friend of ours....
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Review
Melaleuca review: Extremely difficult to cancel!!!!
The exact same thing happened to me, as the person who wrote the message above. It's too expensive for me to purchase each month, so I called and cancelled. The young lady seemed to accept my verbal cancellation via the telephone, and she never said anything about sending in the printed form with my signature. Products continued to arrive, and my credit card continued to be charged. Just now called the company once more, and then was told about the written policy. Printing and saving the form was awful, as I was forced to sign up for a 30-day trial period from some site in order to keep my signature for future use. UGH!!!! Enough!
Review
Service
Melaleuca Membership
Reason of review
Return, Exchange or Cancellation Policy
Loss
$300
Preferred solution
Full refund
Tags
I had a family member who is in it and she talks about how much she like's the products and I should join them. So I did for a 1.00 once I tgot into the program and start looking at the things they offer. I being to question myself why is that I have to spend a 100.00...
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Review
Service
Melaleuca Membership
Melaleuca review in Atlanta, Georgia: Order not arrived
Was deliver to sedano 3960 w 12av... But never knew about it.... Never got any paper or call... But all good
Review
Melaleuca review: I like it, read the directions
I changed the cleaning products and many personal care items our family uses to Melaleuca this past July. They work and smell nice but most importantly, I have noticed that I no longer wheeze and cough when I clean. I have recommended this online shopping service to friends and many have joined and also like what Melaleuca has to offer. I have had 2 family members cancel their membership because they decided online shopping was not for them. Cancelling was absolutely NOT hard (like anything else, you must follow their procedure) and customer service has been very good and exceptionally polite. I feel very comfortable recommending this company and its products. Enjoy!
Review
Service
Melaleuca Membership
Pros
- Good discounts
- Good quality products
- Product label on every item
Cons
- Learning curve
Reason of review
Honest return, exchange or cancellation policy
Tags
At first, i was super happy with melaleuca. But then when i had to continuously order almost $100 a month to stay active, it got old. Then i really stsrted lookong at thier products and realized that the whole company is a big scam. They dont clearly label their...
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Review
Service
Melaleuca Membership
Reason of review
Pricing issue
Melaleuca review in Houston, Texas: Having trouble cancelling?
Call them again or better yet contact the person who enrolled yoi for help. The person is not stalling on sending the form. Sometimes out comes from another department, or person so out might be looked at as spam. There is also a way online to print up the form, sign out and then fax it in via a quick send app that is free.
Review
The most common complaint I hear about Melaleuca in here is that it’s hard to cancel. It is really very simple. I put an account on hold for a customer every month or so. You can download a form, but you can also write a note saying ‘Please put my account on hold.’...
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Review
Service
Melaleuca Membership
Pros
- Saving money on safe products delivered to my door
- Wonderful products
Cons
- Some people enroll others without correct information
Reason of review
Honest return, exchange or cancellation policy
Tags
I have requested the cancellation form that Melaleuca requires to be filled out and sent in to cancel a membership, both online and via phone. They say that they will email the cancellation form. Garrett told me on the phone that it would take about 15 minutes to...
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Review
Service
Melaleuca Membership
Pros
- Good products
Cons
- Commitment to a monthly order
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Send me the cancellation, process it within a reasonable time and cancel my membership
Tags
Melaleuca review in Liverpool, England: To joinup
. I was not well and also not working
Review
Product
Melaleuca Supplement
Reason of review
Bad quality
Melaleuca review: I am a two year customer.
I am happy with my shopping club experience. Customer service is outstanding. I haven't earned much money with the shopping club. Outstanding documentation on the quality of the products.
Review
Reason of review
Reliable warranty
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I totally agree with this written explanation from their experience. It was also our (frustrating) experience too.
We finally cancelled our membership, not before much grief),and didn’t look back. The products are very good, but, I agree, it’s silly that one cannot purchase individually and without a stringent membership!