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I have read a lot of reviews about Melaleuca, both favorable and unfavorable, and I thought I'd put in the 2 cents of a couple who did not sign up and the reasons why not via our experience after being invited to a evening to discuss these products by a friend of ours....
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182 comments
Anonymous
#1806192

They always advertise it on social media as something like Costco or Sam's Club or I notice they never say the name, only use the words shop club. I have an annual membership to Sam's club and I go throughout the year and purchase what I need.

Melaleuca forces you to purchase every month, and if you don't you either get charged and a back up order arrives, or you will be charged and get a credit to use. Costco and Sam's club doesn't require me to purchase every month,I purchase when I want to. Also, I don't have to cancel my membership, I simply do not renew it the next year. Here, you have to mail or fax it to them and I see it's always "we didn't receive it".

I'm assuming that's so they can get another month of auto ship out out of you. As much as they like to argue and say it's not an MLM, it is 100% one. Anytime there's an upline/downline, levels that you rank up etc, it's an MLM lol. Also, any reputable company never requires you to be on auto ship, only MLM's do that.

God bless all the Huns rushing in here to defend their pyramid scheme. And go read the hundreds upon hundreds of complaints on the BBB website. The same issue, people can't seem to cancel. There is absolutely no reason that you shouldn't be able to go into your account and cancel.

That's ridiculous that in 2020 you have to call them, be put on hold forever just to get them to email you a cancellation form for you to print out and them have to mail or fax it to them. They do this on purpose, to make it hard for you to cancel.. Then as most of the complaints on the BBB website show, they never seem to get the cancellation form and keep charging people.

I have many subscriptions, including Netflix, Hulu, Ipsy etc and I can literally just go under my account and hit the cancel button.. Shady companies like this to this kind of nonsense!

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Review
#513361 Review #513361 is a subjective opinion of poster.
2.2
Details
Honestly, the reps/customer service of course were very sweet BUT there are several issues with this "wellness" company. No. Not all ingredients are green, safe, eco-friendly, etc. Sugar (different special name for it, of course) in the Vitamin C powder (sort of like...
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Review
#1762370 Review #1762370 is a subjective opinion of poster.
Service
Melaleuca Membership
1.0
Details
Please read before joining the "opportunity" - Melaleuca review
If you've been approached about how you can make money just by referring people to their "shop club" please click on the photo below. This is their 2018 Income Disclosure Statement from their own website. As you can see, you literally only have a 0.8% chance of...
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Review
#1760536 Review #1760536 is a subjective opinion of poster.
Reason of review
You can't make any money working for them
Tags
  • Deceptive Income Claims

Suspend | Melaleuca review from La Vergne, Tennessee

4.5
Details
Anyone can call Melaleuca and have your account suspended immediately it will stop them from sending you orders you don't want.
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Review
#1754587 Review #1754587 is a subjective opinion of poster.
Service
Melaleuca Membership

Best Company ever ***** 5 STAR | Melaleuca review

5.0
Details
My home is now clean and green. I have switched all the toxic cleaners in my home to now using Melaleuca Eco-Sense products. No more burning itchy hands when cleaning with harsh cleaners. The house smells nice and I am often complimented on how fresh it smells.
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Review
#1752867 Review #1752867 is a subjective opinion of poster.
Reason of review
Good quality
Tags
  • melaleuca meleleucareview mela

To end my membership | Melaleuca review

No one answered my call
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Review
#1741627 Review #1741627 is a subjective opinion of poster.
Service
Melaleuca Membership
Pros
  • Good products

Extremely difficult to cancel!!!! | Melaleuca review

1.0
Details
The exact same thing happened to me, as the person who wrote the message above. It's too expensive for me to purchase each month, so I called and cancelled. The young lady seemed to accept my verbal cancellation via the telephone, and she never said anything about sending in the printed form with my signature. Products continued to arrive, and my credit card continued to be charged. Just now called the company once more, and then was told about the written policy. Printing and saving the form was awful, as I was forced to sign up for a 30-day trial period from some site in order to keep my signature for future use. UGH!!!! Enough!
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1 comment
Cordney
#1791161

They tell you to mail or fax your cancellation but as you can see from all the BBB complaints, they always just say they did not receive it and that's how they get away with continually sending you products. Your best bet is to file a complaint with the BBB, because Melalauca does respond to them. My advice is sti stay away fro, ALL MLM's, because most have this autoship crap.

Review
#1724800 Review #1724800 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Return, Exchange or Cancellation Policy
Loss
$300
Preferred solution
Full refund
Tags
  • Refund Of Money Deducted From Acco
1.3
Details
I had a family member who is in it and she talks about how much she like's the products and I should join them. So I did for a 1.00 once I tgot into the program and start looking at the things they offer. I being to question myself why is that I have to spend a 100.00...
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Review
#1713048 Review #1713048 is a subjective opinion of poster.
Service
Melaleuca Membership

Order not arrived | Melaleuca review from Atlanta, Georgia

5.0
Details
Was deliver to sedano 3960 w 12av... But never knew about it.... Never got any paper or call... But all good
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Review
#1709174 Review #1709174 is a subjective opinion of poster.
Service
Melaleuca Shipping Service

I like it, read the directions | Melaleuca review

5.0
Details
I changed the cleaning products and many personal care items our family uses to Melaleuca this past July. They work and smell nice but most importantly, I have noticed that I no longer wheeze and cough when I clean. I have recommended this online shopping service to friends and many have joined and also like what Melaleuca has to offer. I have had 2 family members cancel their membership because they decided online shopping was not for them. Cancelling was absolutely NOT hard (like anything else, you must follow their procedure) and customer service has been very good and exceptionally polite. I feel very comfortable recommending this company and its products. Enjoy!
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1 comment
Anonymous
#1806183

If this is an online "shop club" as they call it, there is NO reason you should have to mail or fax a cancellation to them, it should be readily available to do right from the website with a click of the mouse. And anytime anyone does mail or fax it, they play the game "we didn't receive it".

Go look at the hundreds of complaints on the BBB, they all say the same thing.

You work for this predorty MLM, so of course you would come on here and say how easy it is to cancel. Yawn

Review
#1700969 Review #1700969 is a subjective opinion of poster.
Service
Melaleuca Membership
Pros
  • Product label on every item
  • Good discounts
  • Good quality products
Cons
  • Learning curve
Reason of review
Honest return, exchange or cancellation policy
Tags
  • I Like Melaleuca

Contact Melaleuca Customer Service

Website:
Mailing Address:
4609 West 65th South
Idaho Falls, Idaho 83402
United States
Phone:
(800) 522-3172
All Melaleuca Contacts

Melaleuca Products and Services Reviews

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Latest Question

Melaleuca Questions
1.0
Details
At first, i was super happy with melaleuca. But then when i had to continuously order almost $100 a month to stay active, it got old. Then i really stsrted lookong at thier products and realized that the whole company is a big scam. They dont clearly label their...
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Review
#1695742 Review #1695742 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Pricing issue