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So I was a member for 2 years. Product was kinda spendy but I was doing it to help a friend. I thought getting a person to talk with you was hard but nothing prepared me for trying to cancel my account. I had to sent my cancellation fax 5 times before they finally...
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4 comments
Anonymous
#1039645

I had that same situation. This company should be audited.

And those people who blindly post that 'it's not Melaleuca it's the *** people' irritate me. Can't wait until they try to cancel!

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Review
#691345 Review #691345 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Pros
  • Vitamins
Cons
  • Complete experiance
  • How i felt i
Reason of review
Order processing issue
Loss
$125
Preferred solution
Full refund
2.3
Details
The products aren't as great as claimed. And they are not affordable for somebody living on their own, with a child on the way, making minimum wage. I got charged for my back up order and didn't have the money in my bank account to pay for it, causing it to bounce and...
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6 comments
Anonymous
#985354

Regardless of how you became a member (over the phone, online and/or with paperwork), you legally agreed to Melaleuca's "Statement of Policies and Definitions of Terms." Section 10 states that "a Customer may cancel his/her Customer Membership Agreement, for any reason at any time by sending a completed Melaleuca Cancellation Form or by giving written notice to Melaleuca bearing his/her original signature, printed name, address, Customer Number and reason for canceling (to assist Melaleuca in improving its customer service)."

You don't need a computer or a printer to make a written cancellation request, all you need is a pen and a piece of paper (if you don't have a nice clean sheet of paper, you can use a napkin or the back of a receipt. Really, I'm not kidding!) and include the following information:

1.

Your Name

2. Your Membership ID (so that Melaleuca can easily locate your account.

3. The words "Please Cancel My Account"

4. Your Signature (While they encourage you to also include a reason, it's not really that necessary.) If you don't have access to a computer, a fax machine or a smartphone, there is always good old regular postal mail.

Just make sure that you mail your letter with enough time for it to reach Melaleuca before the end of the month to avoid a backup order (which is also something to which you legally agreed).

The only way you would have any further problems after carefully following all of these steps is if you have bad handwriting or if you took a blurry digital picture of your letter. Melaleuca's "Statement of Policies and Definition of Terms" can be located at the following address: http://cdnus.melaleuca.com/PDF/BusinessCenter/Reference_Library/Download_PrintCenter/BusinessBuilders_PoliciesTerms_2_enUs.pdf

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Review
#625787 Review #625787 is a subjective opinion of poster.
Reason of review
Problems with payment
This company is for suckers! They told me it was $1.00 to join - but took $30.00 from my checking account - and they did the same thing to my sister. They told me that I had to order every 30 days - but before I had the chance - they mailed me a "back up" order. I...
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10 comments
Anonymous
#541767

Go to USA.gov and read about MM companies Put Melaleuca mlm and search. You guys must all sell this product, as this has to be a set up site to deceive people.

Lol. The party signed people up online. I don't have to read I never join these companies give m your checking account number was enough or me.

I was out the door in a flash on my way to target. Lol lol to the bank !

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Review
#332548 Review #332548 is a subjective opinion of poster.
Tags
  • shipping charges
I was contacted by Juan A and heard the video presentation. I talked to him and another person from Canada and after consideration and lack of time I told them that I did not want to participate at this time and that I would get back to them when and if I changed my...
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2 comments
Anonymous
#524449

Yeah, I have to agree with Rick. How would they have your payment information unless you gave it to them?

Sounds like Juan A didn't fully understand what he was doing. This is why people end having problems...

Melaleuca is an amazing company, but some of the marketing execs have no idea what they are doing! If you are going to enroll with the company, you MUST find someone who knows what they are talking about!

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Review
#330480 Review #330480 is a subjective opinion of poster.
I PAID to enroll on the 27th of the month and told by my enroller I could cancel at any time without purchasing anything. This was obviously a lie as the cancel by date was the 25th, IN WRITING no less. I called customer service on the 30th as I had searched for...
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5 comments
Anonymous
#563327

This is the perecft post for me to find at this time

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Review
#330356 Review #330356 is a subjective opinion of poster.
I have repeatedly called to cancel a recurring order with Melaleuca. I have honestly stated that I am utterly broke, do not own a printer, fax machine, nor even have the money for a stamp to send in a signed request to cancel the recurring order. Melaleuca continues to...
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2 comments
OnPatrol
#479174

Cancellations do not have to be in writing, as once the BBB contacted them on my behalf Melaleuca canceled the order. Funny how that "signature required" garbage went right out of the window.

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Review
#317003 Review #317003 is a subjective opinion of poster.
Loss
$64
Melaleuca has proven themselves to be an company that steals your money!! I signed up with this "company" and shortly after, I changed my mind. My decesion to no longer deal with this company has nothing to do with them, I just deceided not to do this business. The...
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8 comments
Anonymous
#1454191

My wife and I have been shopping with this company for nearly 1 year. The products are everything they claim them to be.

We also know of people that decided to cancel their membership. The process was simple and very respectful employees on the other end of the line were very helpful. Our friends have even called us back and told us that Melaleuca customer service was the best they had ever encountered. Our whole family uses the products.

They are great! I am 58 yrs old and have noticed my whole life that there are always people who do not get the true facts. Negative minded people are always quick to get you to join with them. Just remember, these kind of people will also speak negative of you.

Very few people will step up and thank a company for doing a great job.

Melaleuca, we are very satisfied customers. THANK YOU

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Review
#263004 Review #263004 is a subjective opinion of poster.
Ok, For all of you Melaleuca haters...Everything is Not for Everyone! Just because you were not happy for whatever reason,doesn't give you the right to slander this company! If you like it..you like it..if you don't you don't!!! Half the time you can't...
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9 comments
Anonymous
#1191919

To the OP:

Slander is spoken, libel is written. Truth is an absolute defense against charges of slander and/or libel.

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Review
#230442 Review #230442 is a subjective opinion of poster.

Melaleuca-The Wellness Company

I have been a Melaleuca customer now for 9 months and I am very pleased with my experience thus far. The set up of the company makes complete sense in order for it to pay the consumer who markets the company. Honestly, I think who ever came up with this idea is a genius! When introducing this company, so many people are quick to put their guard up in worry of being scammed--understandable because many companies do operate that way. Not Melaleuca! I have had great customer service every time I have contacted them, and they offer sooo MUCH information to the consumer about their products and the company. Really, you get what you pay for! So you want to get that steal deal at the grocery store, but ultimately you may be robbing your own self of a full, healthy life. I know the products work! I use them daily for my cleaning company. My daughter's eczema is gone because of the Renew lotion! It's unfortuanate that others don't even give it a chance to see how it can improve their lives. If you are interested in hearing more, contact me at tcraig2@neo.rr.com, and I would be glad to speak with you in regards to this company :)
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Review
#219352 Review #219352 is a subjective opinion of poster.

Contact Melaleuca Customer Service

Website:
Mailing Address:
4609 West 65th South
Idaho Falls, Idaho 83402
United States
Phone:
(800) 522-3172
All Melaleuca Contacts

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Latest Question

Melaleuca Questions
FIRST Let talk about MLM, Mualti Level Marketing Company's. Did you know that "PRACTICALLY ALMOST" is the 2 words, every Company from the grocery store to walmart, food franchises, to the company that you may currently be working for "IS MUALTI LEVEL MARKETING."...
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12 comments
Anonymous
#862915

I'm reading Melaleuca's study on Oligo and I'm incredibly disappointed that this study has no mention of statistical significance of their results or even what tests they used. They do not define their terms and most of their sources are from the 90s or earlier - the newest being 6 years old.

After having gone to college to learn how to conduct proper research and run statistical analyses, I'm sad to say this article does not pass as a scientific journal article. I'm trying to find out what scientists in the field have to say about it, or if they have any more numbers available, but I'm not having any luck.

In order to say that their products are backed by scientific research you need to know what qualifies research as "scientific." People do need to do their research as some of you say. A little more in depth than you've done though.

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Review
#197263 Review #197263 is a subjective opinion of poster.