I don't understand why so many have had problems with cancellations. We cancelled our membership about 8 years ago because we had difficulty spending 35 points each month.
We bought a front loading washing machine and the laundry products had been one of our biggest selections each month. We had no problem cancelling our membership, (we sent a letter to cancel by the date they said you must), did not receive any additional orders or billings.
They did not contact us afterwards either. We always loved their products, so now that they have HE laundry products and so many new products we have joined again.
Reviewer is in happy mood. 352sherry is quite happy with products and revenue sharing and stated that there is a room for improvement of monthly commitment. Please contact the author of this review to discuss good customer service of melaleuca membership. Melaleuca needs to read this review and look into the issue (if any) according to poster's claims.