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I have to agree with you about cancelling. I’m in the process of doing that right now. I’m a bit annoyed with their process which I find as a bad business practice. Most reputable online businesses will provide you with a very easy avenue to cancel. Not these people....
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Review
#1546443 Review #1546443 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
2.3
Details
I joined Melaleuca in hopes of sharing this "wonderful opportunity." I was soon disillusioned. I had started with great expectations. Their workshop presentation was effective enough to reel me in. The shipping charges are outrageous. First $ 3.90 is a given, they will...
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2 comments
Veto
#1599149

True. False advertising and a pyramid.

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Review
#1401813 Review #1401813 is a subjective opinion of poster.
Product
Melaleuca Catalogue
Reason of review
Bad quality
i have spoke with 3 people, the 1st was telling me i had to do a bunch of paper work to cancel, so i called back and spoke with the 2nd people who was very helpful, after i told her that i was out of town and did not have access to do what all they wanted me...
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1 comment
Anonymous
#1245390

The cancellation process is quite simple. Yes, there is an official form you can print and sign, but it's not a requirement.

You can take a simple piece of paper and write your name, your Membership ID (or the phone number that is linked to your account), the words "I would like to cancel my membership", and your original handwritten signature.

In the past, there were only three ways to submit your cancellation request: fax, e-mail or postal mail. About two years ago, Melaleuca added two new options: the Document Upload tool (located in the Business Center section of Melaleuca.com) and the Melaleuca Quick-Send app (which can be downloaded for free from both the iTunes and Google Play stores).

I'm not sure what other "bunch" of paperwork you are talking about, but this is all you need to do.

Review
#915214 Review #915214 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$101
1.0
Details
Attended a neighbors presentation and was told I would only be charged $1 by her mentor in the pyramid scheme. I only found out by paying my credit card bill that I was charged $64.66 even though I had never authorized any order of a product. This is their backup...
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6 comments
Anonymous
#1196761

Obviously they did a TERRIBLE job of explaining it to you. The $1.00 was to probably join that month.

But you have to order every month a minimum of 35 points. I'm not sure why they didn't explain it better. Did you contact the person that signed you up and ask them about the charge on your card.

The person I was under was very helpful.

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Review
#878442 Review #878442 is a subjective opinion of poster.
Cons
  • Unauthorized charge
  • Minimum monthly payments
  • Pyramid scheme
Reason of review
Problems with payment
Tags
  • Deceit Lying
4.1
Details
I totally agree. I have been a member for 5yrs. I don't try to get people in but when my daughter moved out she could not go without signing up because she loves the deodorant, pain-atrate, laundry products and the vitamin packs. Surely for her this would cover the...
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Review
#833772 Review #833772 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Good quality
This company charged my credit card without my permission. (I previously signed with another card, but had that one put on hold because I lost it) than had to pay because I did not put in an order for the month. I started a new job and time was tight...also got...
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5 comments
Anonymous
#1160859

I have helped customers suspend their account. To cancel or suspend your account all you have to do is send an email with all the necessary information and electronic signature.

I always print cancellation notices and have them the customer sign and fax a copy to the company just to be sure. I have never had any problem.

I am sorry to hear you have had problems.

I love Melaleuca.

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Review
#806369 Review #806369 is a subjective opinion of poster.
Reason of review
Problems with payment
5.0
Details
Most people spend from $100 to $600 dollars on these types of products every month. We have reasonable prices that compete with the "grocery store" brands And are of higher quality! You don't care nor understand the unique business model that makes this possible. It's...
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Review
#803772 Review #803772 is a subjective opinion of poster.
Pros
  • All product lines
Reason of review
Good quality
1.7
Details
Joined to support a friend. Was told my credit card would be charged $1.00 to join. Within 2 weeks I was sent an unordered $65.00 package. When I called to cancel my relationship and get a return label for the package I never asked for, the customer service rep. just...
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5 comments
Anonymous
#1123429

It's great that you wanted to support your friend but I'm thinking you were not correctly informed about how the membership works.

Because you cannot just sign up and not place an order.

At the time you enrolled you would have selected products of your choice to total at least 35 points as well as choosing products for a "backup" order. Backup orders are only processed and sent to you if your monthly order has not been placed by the 25th or 26th of each month. By what you have described that sounds like your situation. I have been a loyal melaleuca customer since 2010.

Maybe you should talk to the friend you were trying to help and ask some questions. And maybe give Melaleuca a chance.

If you still have the products, why not try them? You do have the option to return them if you are truly not happy with them.

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Review
#790856 Review #790856 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Pricing issue
I just wanna know if these products are safe for children
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6 comments
Anonymous
#1498703

How sale around union nj..tks..contact me please

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Review
#718009 Review #718009 is a subjective opinion of poster.

Contact Melaleuca Customer Service

Website:
Mailing Address:
4609 West 65th South
Idaho Falls, Idaho 83402
United States
Phone:
(800) 522-3172
All Melaleuca Contacts

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Latest Question

Melaleuca Questions
1.4
Details
Think twice before you sign up for this expensive commitment. They have many rules & regs that you need to follow & if you mess up it's on you. They have no mercy. I forgot to order one month & they sent me items that I had no interest in. I had to pay for...
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1 comment
Anonymous
#1073350

This product is safe for environment and for the people also think about twice too.

Review
#691826 Review #691826 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Poor customer service