They make ordering products so easy, but if you really need to return or get refund for products, you will need to run to their limited numbers of offices personally, also if you are trying to cancel your backup order which they will charged you and send products to you monthly same hassle applied. If you are not keen on building the MLM or they called it referral market (whatever you call it, you still need to pull people in joining under you.) DO NOT sign up for the back up order and pressure whoever brought you into the program to help you for doing all the return or refund of products, since they are the one who get you into all these problem.
Reason of review: Poor customer service.
Monetary Loss: $500.
Preferred solution: Let the company propose a solution.