Melalueca claims that their company helps people make extra income for their homes... I don't think that's really the case..
Last year I joined Melalueca. Of how the back up order works was not properly explained to me by the person who signed me up. I recently I found out that Melalueca has been charging me for a merchandise that was not being delivered to me. I called Melalueca and tried to have them credit me back but they keep on telling me that they will ship all the merchandise that was not received and then I have to ship it back to them in order for me to get my refund.
Melalueca did not even excert effort in contacting me that they've been getting all the merchandise ship back to them for 8 Months because the address that they have in their system is not valid. They just had the pleasure of charging my credit card every month for merchandise that they already know it was not being delivered. I tried to call the lady who signed me up to help me out but never got a call back from her & even Managers in Melalueca are not very helpful, they keep on insisting that if they ship the merchandise to me, all i have to do is ship it backm to them and I can have my refund with no extra charge.. That's a lie!
they already charged my account for the product & shipping. Now they wnat to ship back the merchandise at my own cost? so how could that be a no charge to me?
I just hope that this company will stop pretending that they want to help people... If that's their company policy, then I think they need to revisit it!