Melaleuca Company was totally unprofessional when solicited to solve a customer request.
Over the phone they did not even try to accommodate customer's request. When requested to speak with a manager, the client was refused first and only after insisting was transferred to another person, same lack of professionalism and willingness to help.
By the third person in command line, the story become exhausted and no acceptable resolution offered. None of all these 3 company representants gave all and the complete and accurate information on the time of the conversation.
A next call placed 24 hours later revealed the latter part of the information not mentioned yesterday and the company did not even tried to collaborate in a professional manner. They transfer the customer to an answering machine after failing for the second time in a row to collaborate and offer something to the unfair treated customer.