I have never dealt with such useless customer service. I am very disappointed in your company.
Stopping shipment and canceling a membership with you is ridiculous. You should be able to stop and cancel ANYTIME not just before the 25th. I have never shopped with a company that did not do whatever it took to make the consumer happy. I also work for a company that sells office products and we never argue nor charge to return a product, if an order needs to be cancelled it is and is NOT shipped anyway.
Both times I called BEFORE any packages were shipped and asked to stop and it did not matter.
Product or Service Mentioned: Melaleuca Membership.