Product: Melaleuca Shipping Service Clear all filters (22 of 22 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
5.0
Details
Have been a customer for 3 years and found their many products to be honestly represented.Money back guarantee works! Household, Beauty, Health and many more products all work and are better than you buy in a store as well as better priced. We're satisfied and started...
View full review
Review
#990806 Review #990806 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Pros
  • Business and products are honestly represented
Reason of review
ALL OF THE ABOVE REASONS
So angry with this company.Are you kidding now I have to write a hundred words to get this posted. Not happy Not Happy Not Happy Very unhappy Very Un happy Very Unhappy shame on you, for making this so hard to post a review. This must be set up by Melaleuca. did I...
View full review
3 comments
Anonymous
#1449572

The reps don’t set up the shipping when you first log in you set up a template of 35 points in case you don’t log in to order which is then shipped if you don’t order by end of month

View more comments
Review
#965788 Review #965788 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Cons
  • I hatted it
Reason of review
Problems with payment
Preferred solution
Full refund
My disappointment continues to increase with each contact with Melaleuca. If your company is attempting to provide customers with any form of “customer satisfaction”, I haven't seen it! As I related to you on the phone on 9/2/16, my initial order was late July but not...
View full review
1 comment
Anonymous
#1210352

I totally agree. I am so frustrated I could scream.

The FAX option wouldn't work, so I tried the e-mail option. That didn't work either. I finally had to send my cancellation form certified mail to insure it was received. Even that didn't work!!

They continue to send Preferred Member packages.

It's a nightmare trying to work with Melaleuca. I was planning on being a regular customer, but now I don't trust the company and wish to do no more business with them.

Review
#915278 Review #915278 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Reason of review
Problem with delivery
4.8
Details
Strange experience. I have called in before noon on the first and had an order placed for the previous month with no problems. I do know that with online ordering the orders will process in minutes and ship that day if its early enough in the day. I think they have...
View full review
Review
#856673 Review #856673 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Pros
  • Products are better than store brands
  • Healthier products
Reason of review
Good customer service
So I was a member for 2 years. Product was kinda spendy but I was doing it to help a friend. I thought getting a person to talk with you was hard but nothing prepared me for trying to cancel my account. I had to sent my cancellation fax 5 times before they finally...
View full review
4 comments
Anonymous
#1039645

I had that same situation. This company should be audited.

And those people who blindly post that 'it's not Melaleuca it's the *** people' irritate me. Can't wait until they try to cancel!

View more comments
Review
#691345 Review #691345 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Pros
  • Vitamins
Cons
  • Complete experiance
  • How i felt i
Reason of review
Order processing issue
Loss
$125
Preferred solution
Full refund
2.6
Details
Tried to purchase the luxury skin creme ($130 plus shipping plus an 80 point item) and attempted to apply my loyalty dollars ($18) and couldn't. Phoned customer service, transferred to a nice young man that I thought was in technical problems...not. Was told that I...
View full review
2 comments
Anonymous
#902347

The rules could not be simpler. You must meet your monthly commitment (in your case 35 points) before you can apply any Loyalty Dollars. It's written in simple English.

View more comments
Review
#558837 Review #558837 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Pros
  • Cleaning products
Cons
  • Shipping
Reason of review
Poor customer service
Loss
$18
Preferred solution
Full refund
Called Melaleuca to buy some product, when the customer service rep told me I needed to talk to their customer service department. Once the other rep came on the phone, she was rude and basically accused me of defrauding their cult-like organization. She claimed I...
View full review
8 comments
Anonymous
#856136

Skip tracing is a term used in collections regarding the way they try to find people that owe a company money, it is just technical jargon. Sorry, you had that problem, I've had the same issue of mis-identity with other companies.

View more comments
Review
#517160 Review #517160 is a subjective opinion of poster.
Service
Melaleuca Shipping Service

Melaleuca Shipping Service Review

The company has amazing customer service. If you explain what you need they will go above and beyond to make sure you are happy. Just call 1(800)282-3000. I've never had a problem getting a replacement item. They'll even refund your shipping back to them if you request. I think the new customers need to communicate their wants/needs effectively.
View full review
Review
#508328 Review #508328 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Just read someone's complaint which is similar to mine. I also became a member through a friend and love the products, although they are quite overpriced and with shipping and taxes, it really adds up! You'll spend at least $80/mo. in order to keep your "preferred"...
View full review
4 comments
Anonymous
#698389

While I enjoy the product, there is too much requirement and feel that the 35 required points are what really constitutes the commission otherwise why the points. Why not just let us purchase.

When I first signed up the individuals threw out a number of 50.00/60 dollars that would make up 35 points. But once I began ordering and taking so much time in trying to total points without it breaking my bank, it still totaled up to about 70.00 dollars. Once you qualify for the loyalty products then the very points you had, are deducted which means you have to buy something else to total up 35 points again.

Again, I really like the product but I do not care for the way the system is set up...35 points, loyalty point deducted which now causes the shipping and handling to add up.

View more comments
Review
#403675 Review #403675 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Loss
$80
I joined Melaluca because of the promise that they sell natural stuff, you save money etc. I think that for me, my major problem was that the products did not really meet my needs. As a mother of two small kids, I needed as alternative to Javex, all Melaluca could...
View full review
9 comments
Anonymous
#541287

@Deb - I'm not saying you have to love Melaleuca, but to me, it seems like your issues were/are more of a misunderstanding than the company being a poor company. Again, Melaleuca is not for everyone; some people will love it and some won't.

You are definitely entitled to your opinion. But I think lack of some very important information gave you a poor experience.

Not your fault, it's the fault of your presenter and/or the person who enrolled you.

But really, you are entitled to your opinion. You don't like it, and that is just fine.

View more comments
Review
#340654 Review #340654 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Loss
$100