Product: Melaleuca Shipping Service Clear all filters (14 of 14 reviews match)
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I signed up as a preferred customer.Received my products, didn’t like the products so decided to return them. They charge you for shipping when ordering the products. Upon returning the products you pay the shipping cost and the company STILL charge you additional...
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Anonymous
AnnieNicks

Hi there. When you return a product you are not refunded for the shipping cost when they send out the products because it costs to send you the products in the first place. Yo...

2.3
Product
Melaleuca Shipping Service
#1139034
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charged me for a product I never received.
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Anonymous
AnnieNicks

Hi! Did you actually call the company and look into the issue? If you didn't receieve product they reship it free of charge. Or it could be UPS didn't deliever it. Once it lea...

1.0
Product
Melaleuca Shipping Service
#1129945
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I like the Melalueca products, just can't afford them.I tried them about 5 years ago. I decided to check out the website as a customer but saw they still had the montly commitment even as a consumer and was not interested and couldn't afford $75 plus a month. Lo and...
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Anonymous
rltorlai

These people like to throw around the PYRAMID (against the law) and MLM and see where it sticks. They really don't know what a pyramid scheme is and they also don't know what ...

Anonymous
Anonymous

So you just "looked online". I'm curious how they got your payment information? That would be because you enrolled as a customer. You don't just look online and they send yo...

2.8
Product
Melaleuca Shipping Service
I didn't like
  • How i got trapped
  • How i felt entraped
#1001811
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Melaleuca Shipping Service Review

#508328
The company has amazing customer service. If you explain what you need they will go above and beyond to make sure you are happy. Just call 1(800)282-3000. I've never had a problem getting a replacement item. They'll even refund your shipping back to them if you request. I think the new customers need to communicate their wants/needs effectively.
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Have been a customer for 3 years and found their many products to be honestly represented.Money back guarantee works! Household, Beauty, Health and many more products all work and are better than you buy in a store as well as better priced. We're satisfied and started...
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5.0
Product
Melaleuca Shipping Service
I liked
  • Business and products are honestly represented
#990806
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My disappointment continues to increase with each contact with Melaleuca. If your company is attempting to provide customers with any form of “customer satisfaction”, I haven't seen it! As I related to you on the phone on 9/2/16, my initial order was late July but not...
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Anonymous
Anonymous

I totally agree. I am so frustrated I could scream. The FAX option wouldn't work, so I tried the e-mail option. That didn't work either. I finally had to send my cancellation ...

Product
Melaleuca Shipping Service
#915278
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Strange experience. I have called in before noon on the first and had an order placed for the previous month with no problems. I do know that with online ordering the orders will process in minutes and ship that day if its early enough in the day. I think they have...
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4.8
Product
Melaleuca Shipping Service
I liked
  • Products are better than store brands
  • Healthier products
#856673
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So I was a member for 2 years. Product was kinda spendy but I was doing it to help a friend. I thought getting a person to talk with you was hard but nothing prepared me for trying to cancel my account. I had to sent my cancellation fax 5 times before they finally...
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Anonymous
Anonymous

I had that same situation. This company should be audited. And those people who blindly post that 'it's not Melaleuca it's the *** people' irritate me. Can't wait until the...

Anonymous
Anonymous

Every time I have called Melaleuca with questions or to resolve a mix up I have been treated with the courtesy and professionalism.This is the same for amny others I have spok...

Product
Melaleuca Shipping Service
I liked
  • Vitamins
I didn't like
  • How i felt i
  • Complete experiance
#691345
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Tried to purchase the luxury skin creme ($130 plus shipping plus an 80 point item) and attempted to apply my loyalty dollars ($18) and couldn't. Phoned customer service, transferred to a nice young man that I thought was in technical problems...not. Was told that I...
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Anonymous
Ken

The rules could not be simpler. You must meet your monthly commitment (in your case 35 points) before you can apply any Loyalty Dollars. It's written in simple English.

Anonymous
B2

When you pay the fee to become a preferred shopper it should have been clearly stated that EVERY month you are active you must purchase 35 points worth of products. This is ho...

2.6
Product
Melaleuca Shipping Service
I liked
  • Cleaning products
I didn't like
  • Shipping
#558837
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Called Melaleuca to buy some product, when the customer service rep told me I needed to talk to their customer service department. Once the other rep came on the phone, she was rude and basically accused me of defrauding their cult-like organization. She claimed I...
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Anonymous
***tent

Skip tracing is a term used in collections regarding the way they try to find people that owe a company money, it is just technical jargon. Sorry, you had that problem, I've...

Anonymous
Un cliente satisfecho

Esta es una gran mentira "Mr Jonh Smith" a Melaleuca no se "llama para comprar productos" en Melaleuca usted tiene que tener una membresia comprada previamente y Melaleuca tie...

Product
Melaleuca Shipping Service
#517160
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Just read someone's complaint which is similar to mine. I also became a member through a friend and love the products, although they are quite overpriced and with shipping and taxes, it really adds up! You'll spend at least $80/mo. in order to keep your "preferred"...
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Anonymous
Anonymous

While I enjoy the product, there is too much requirement and feel that the 35 required points are what really constitutes the commission otherwise why the points. Why not just...

Anonymous
Galvatron

To cancel Melaleuca with no fax follow these steps: 1. Put this at top of page if you're past the 25th - "Three Day Right of Recession" 2. Name 3. Account # 4. Address ...

Product
Melaleuca Shipping Service
#403675
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