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Order not arrived | Melaleuca in Atlanta, Georgia

5.0
Details
Was deliver to sedano 3960 w 12av... But never knew about it.... Never got any paper or call... But all good
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0 0
Review
#1709174 Review #1709174 is a subjective opinion of poster.
Service
Melaleuca Shipping Service

Did not receive package for May. | Melaleuca

Should receive May package By Monday or so ,next week?
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Comment
0 0
Review
#1551374 Review #1551374 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Reason of review
Order processing issue

Not understanding to my disabled needs | Melaleuca

2.0
Details
Set me items I didn’t ask for, after formally canceling with the form. Would still not cover shipment to send back even though package sent was their error. In all sincerity, I like the bath oil, which I would buy if their practices were better. The Sei Bella hair care unfortunately made my scalp itch like crazy. Never had anything do that to me before
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Comment
3 0
Review
#1475654 Review #1475654 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Reason of review
Return, Exchange or Cancellation Policy

4.7
Details

Update by user Mar 12, 2019

UPDATE : I was hasty in complaining and have been REFUNDED funds to settle. No complaint now.

and some of the products are great and the People are NICE !

I must say more so here goes, more more more more more ten more words, OK here are some more words... five sic...

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Comment
3 3
Review
#1468519 Review #1468519 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Reason of review
Poor customer service
Loss
$11
Preferred solution
Full refund

My wife signed up with Melaleuca through a friend, and our story is very much like the other one-star reviews here: they shipped the vitamin pack every month like clockwork, and charged the credit card without any input from us. She liked the product, so we kept on...
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Comment
14 2
3 comments
Anonymous
#1793762

My mom has the same experience. She is trying to cancel the good part she cancel the credit card they charging but now they just want to sent the packages without any payment be collected, I summited a complain with BBB.

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0 0
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Review
#1423910 Review #1423910 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Reason of review
Return, Exchange or Cancellation Policy

I joined and quit the same day. The product and committment is too high and simply a guarantee for suckers to keep paying as they are contracted to do so. They refused to stop shipment the same day so I will be stuck with almost $9 shipping fee (for one bottle of...
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Comment
5 0
2 comments
Anonymous
#1659961

I did the same thing. I agree. The commitment is too high monthly.

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0 0
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Review
#1396703 Review #1396703 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Reason of review
Pricing issue

1.7
Details
Apparently, once you sign up, you can't sign out or cease shipments, no matter what you attempt. We have faxed cease shipment requests and called repeatedly, with no luck. It seems that once they have your bank information, they continue to ship and charge you, no...
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Comment
5 1
Review
#1356502 Review #1356502 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Pros
  • Stain remover
Cons
  • Lies they tell
  • Pyramid scheme
  • Deceptive misleading miserable
Reason of review
Problems with payment

I personally was refunded a delivery that was sent to me ten years ago when I came back to Melaleuca after a nasty divorce. The products are all research and scientific based. The research and testing are right on the sight for you to read. It is third party tested by...
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Comment
0 0
1 comment
Anonymous
#1551316

Actually it's not that simple. You have to print off a form and send it in signed then wait for them to approve it. Still waiting for mine to be cancelled.

Reply
1 0
Review
#1338492 Review #1338492 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Reason of review
Honest return, exchange or cancellation policy

2.3
Details
I signed up as a preferred customer.Received my products, didn’t like the products so decided to return them. They charge you for shipping when ordering the products. Upon returning the products you pay the shipping cost and the company STILL charge you additional...
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Comment
8 2
1 comment
Anonymous
#1401229

Hi there. When you return a product you are not refunded for the shipping cost when they send out the products because it costs to send you the products in the first place.

You are required to pay for sending the product back you can choose any carrier you would like.

Melaleuca does provide a prepaid label and sometimes will offer free labels to customers. The return policy is stated in the customer membership agreement and statement of policies which you agreed to when you signed up

Reply
1 2
Review
#1139034 Review #1139034 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Reason of review
Pricing issue

Contact Melaleuca Customer Service

Website:
www.melaleuca.com
Mailing Address:
4609 West 65th South
Idaho Falls, Idaho 83402
United States
Phone:
(800) 522-3172
All Melaleuca Contacts

Melaleuca Reviews

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Melaleuca reviews

1.0
Details
charged me for a product I never received.
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Comment
2 1
1 comment
Anonymous
#1401227

Hi! Did you actually call the company and look into the issue?

If you didn't receieve product they reship it free of charge. Or it could be UPS didn't deliever it.

Once it leaves Melaleuca UPS is in care of the package. Maybe call the company before you start posting false information or ignorant information.

Reply
0 0
Review
#1129945 Review #1129945 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Reason of review
Order processing issue