Seller: Melaleuca Product: Melaleuca Sales Representative Clear all filters (0 of 5 reviews match)
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1.0
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A guy name craige from a foreign land called me and we talked with each other at 3 a.m. in the morning he asked me if I could be on a call with this at the time nice guy from mrlaleuca but the day I went on the call was a mess this guy does not listen and had bad...
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1 comment
Anonymous
#1722757

I’m sorry for your experience. My mom works for Melaleuca and she is very kind and tries her best to always help. Maybe they were having a bad day

Review
#1546579 Review #1546579 is a subjective opinion of poster.
Service
Melaleuca Sales Representative
Reason of review
Poor customer service
4.4
Details
Currently my husband and I are in debt and living paycheck to paycheck. We have a little one being born next week and we will have medical bills on top of everything else. We simply cannot afford melaleuca. My enroller literally cried when I canceled and she called...
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1 comment
Anonymous
#1543126

in debt and live paycheck to pay check so why have a child now when your finances aren’t good?? Aye

Review
#1329431 Review #1329431 is a subjective opinion of poster.
Service
Melaleuca Sales Representative
Reason of review
Poor customer service
1.4
Details
I attempted to cancel my membership due to money problems, I was told that I would receive an email that I would need to sign and fax back. I never received the email, I even had my email provider help check for this so called email, to no avail, of course Melaleuca...
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1 comment
Anonymous
#1401231

Hi! Did you end up getting your account cancelled?

Did you call them back in regards to not recieving the email within the 5-15 minutes they specifiy? Or did you wait until you were charged for something before even thinking to follow the proper steps to cancel. As a preferred member in exchange for all the benefits you agree to purchase 35 product points each month. If you don't do it by the last day of THAT month of course you would be charged for a package in order to maintain and keep the preferred member benefits.

Where they mentioned it takes longer for you to recieve your package where you're a preferred member, that is completely false and inaccurate information. It takes longer when it's the preferred membership pack due to the thousands of customers placing orders as well as UPS shipping standards.

There are other options with Melaleuca that if you call the 208.522.0870 number they may be able to work with you. From my experience they are much more pleasant to deal with.

Review
#1127552 Review #1127552 is a subjective opinion of poster.
Service
Melaleuca Sales Representative
Pros
  • One product
Cons
  • Inability to work with situation
  • Cancellation and refund policies
Reason of review
Return, Exchange or Cancellation Policy
Loss
$150
Preferred solution
Full refund
Tags
  • hard time
  • Difficult Return
  • Difficult Cancellation
Must pay a fee to earn the right to purchase from them, You must spend a monthly minimum to maintain membership, Or If you don't place your monthly order they will send an order to you anyway rather than loose an open wallet. My presenter was constantly comparing the...
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1 comment
Jeniffer
#1222493

There is a membership ship, just like Costco. Melaleuca's is $19/year and it's refundable.

You don't need to order monthly. You can be a non-preferred customer and order when you like. You won't receive the 30-50% discount that preferred customers get.

You can suspend your preferred customer membership anytime you like. If you didn't like the products, you can return them for a full refund, no questions asked.

Review
#930760 Review #930760 is a subjective opinion of poster.
Service
Melaleuca Sales Representative
Reason of review
Poor customer service
1.0
Details
I signed up for $1.00 to become a salesperson for Melaleuca but soon after that I found a full time job and did not think I would have the time to devote to the sales as completely as I needed. I told the representative that signed me up that I was no longer going to...
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14 comments
Anonymous
#1314770

I feel bad that people have been misinformed about the 35 point order. It is actually easy to obtain a 35 point order and since I have been with melaleuca I have saved a lot of money by not going to the big box stores where it is so easy to impulse shop. I simply have slowly been replacing products we use in our home with melaleuca products every month plus every month I get free products.

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Review
#640805 Review #640805 is a subjective opinion of poster.
Service
Melaleuca Sales Representative
Cons
  • Pressure to sell
  • Deceptive misleading miserable
  • The
Reason of review
Problems with payment
Loss
$1000
Preferred solution
Full refund

Contact Melaleuca Customer Service

Website:
www.melaleuca.com
Mailing Address:
4609 West 65th South
Idaho Falls, Idaho 83402
United States
Phone:
(800) 522-3172
All Melaleuca Contacts

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