Have been an Australian customer for over a year. We advised them that we want to cancel, and told us to do it online. We did that, and we're still charged. They told us that we had to sign a form and send it in. We did that, still we were charged.
After ringing them, they said we had to follow these steps again, which we did. Sure enough, still getting charged.
Complete rip off merchants. Have filed a complaint with the ACCC. Should sort them out.
Product or Service Mentioned: Melaleuca Membership.
Reason of review: Problems with payment.