Product: Melaleuca Membership Clear all filters (136 of 136 reviews match)
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1.3
Details
Melaleuca - Unauthorized Orders
Yesterday morning 7/3/18 I noticed an unauthorized charge from Melaleuca and I contacted them immediately to cancel the order as it caused me to overdraft my checking account. Once again, I wasn’t planning on making an order. There was no warning they were going to...
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8 comments
Anonymous
#1534527

Thanks! Confirming that I should not work with this company.

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Review
#1295294 Review #1295294 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Bad quality

Melaleuca - Refund needed

I chatted with someone from Melaleuca online to cancel my account on May 29th. They said they had taken care of it for me but we're going to send a confirmation link no mention of any follow-up. Today I was charged for a backup order which I would like 100% refunded including shipping. Almost $80 is ridiculous to not be able to get refunded after cancelling.
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Review
#1270012 Review #1270012 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I signed up for the preferred program. I was told I would receive a sample of products selected on my product list page. I did not receive ANY samples. I had a debit against my account in January 2018. I called and was told there are no samples. I was told I was...
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2 comments
Anonymous
#1486168

I think this is a once in a lifetime experience because one, I’ve never heard of the company it self sending samples, and two, their customer service is amazing.

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Review
#1261116 Review #1261116 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Return, Exchange or Cancellation Policy
I stayed with Melaleuca for nearly 2 years. Yes, they have some decent products AND.... the way they show the pricing is visually confusing to make you think you're getting a better deal than you are. AND..they market themselves as a wellness company but still use some...
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1 comment
Anonymous
#1493283

So what's the problem you complete a form to cancel, no big deal. It very clearly states the difference in pricing, between a member and a non member, how hard is that. It also states very clearly when you sign up, you are expected to put in an order every month, or they will send out a minimum order to you, if you don't

Review
#1259875 Review #1259875 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Return, Exchange or Cancellation Policy
3.8
Details
I was talked into doing this by my oh so happy and excited friend who's life is Melaleuca...or wait, I mean who's life is making a living off of her friends by being a part of like 5 companies like this one. As you may have worried about, yes, this is indeed a pyramid...
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2 comments
Anonymous
#1554265

I so wish I had read this before signing up last week! I just got my initial order and knew right away that I needed to get out.

I have enough cleaning product to last me a year. I don't need backups or extras.

Didn't even spend my "free money" because we all know, this comes with the extra costs of shipping and a convenience fee I believe. Nothing horrible about the product, but I can find chemical free for similar prices out in the non monthly obligation world!

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Review
#1258730 Review #1258730 is a subjective opinion of poster.
Service
Melaleuca Membership
Pros
  • No chemicals
Cons
  • No response for my return that wasnt refunded very unethical
  • Misleading sales pitch
  • Pyramid scheme
Reason of review
Pricing issue

Melaleuca - Taking money from account that was not authorized

1.0
Details
Since my cancellation Nov 3 2017, also obtained new card from bank spoke with them a number of times to cancel my membership done what was asked fill out the form that was emailed and still every month they are taking 55.38 without permission obtained new card number to they account *down right thieves *
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Review
#1249040 Review #1249040 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I joined Melaleuca and once I joined realized that there weren't enough products I wanted to make my monthly quota I told them I wanted to cancel my membership. NO ONE listens to me. They blithely ignore me and keep sending me emails and just charged my credit card for...
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2 comments
Anonymous
#1475282

I am sorry you feel this way. There are over 400 products to choose from in a variety of categories.

As for canceling, it's 1 call and 1 piece of paper. One of my customers cancelled in a day!

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Review
#1246566 Review #1246566 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Return, Exchange or Cancellation Policy
Loss
$67
Preferred solution
Full refund
3.4
Details
Because i am not good at sales 8 had to spend $60.00 plus every month just to be ablw to use their products. This caused me to have a surplus of product that I finally had to quit. I still have tub cleaner and irs been 8 years since i have ordered anything. Would love...
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5 comments
Anonymous
#1479875

Thank you. I work at an airport and a representative for the company plopped down next to me and was very nice and told me about the company.

She got me all excited and said I only need $l1 to join. When I went on the website to view the video I could not even log in without signing up to pay at least $7 for a year subscription to a website. I am dodging her calls. I thought I would check the reviews.

She told me a woman who was in a real desperate family situation made $10.000 her first month. Really?

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Review
#1239659 Review #1239659 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Bad quality
1.0
Details
I signed up when it was $1 for the yearly membership, (after being talked into it by another member) thinking I had time to browse and order things at my leisure.I'm a busy person- I hadnt even had a chance to shop and they sent me (and charged me for) $82 box of...
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1 comment
Anonymous
#1479735

Well, let me help you out here. If you have time to go to walmart and buy product which you have to.

To buy body wash laundry soap dish soap food snacks cleaner.

Its faster to do it through meluluca whatever you need at home you simply plug in. Iv been with them for 5months as a rep and every few days ill log in what im running low on in my house i put it in there cart and every 2 weeks i click cash out

Review
#1234810 Review #1234810 is a subjective opinion of poster.
Service
Melaleuca Membership
Cons
  • Would not allow me to closing account
  • Deceptive misleading miserable
  • Products sent to me that i did not order
Reason of review
Not as described/ advertised
Loss
$82
Preferred solution
Let the company propose a solution
Tags
  • Schemes
  • Difficult Return
1.0
Details
they told me there was no minimum charge rate, which was a lie. THEN they "sent" me two packages which were NEVER received. THEN refused to cancel my account after the person who signed me up was fired for misleading people into subscriptons (thats what they told me at...
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4 comments
Anonymous
#1463563

By the way, cancellation is easy. You can do it on line, down load the form and cancel. You can stop payment, you can cancel your membership, you can go from preferred to direct, and you can cancel the whole thing and its easy.

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Review
#1231776 Review #1231776 is a subjective opinion of poster.
Service
Melaleuca Membership
Cons
  • How i felt entraped
  • Scam artists
  • Lies they tell
Reason of review
Poor customer service
Loss
$200
Tags
  • multi-level marketing scam
  • Multi-level marketing
  • Melaleuca Cancellation
  • Scam Artist
  • Pyramid Scheme