Product: Melaleuca Membership Rating: 5 Stars Clear all filters (11 of 136 reviews match)
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Melaleuca - I like it, read the directions

5.0
Details
I changed the cleaning products and many personal care items our family uses to Melaleuca this past July. They work and smell nice but most importantly, I have noticed that I no longer wheeze and cough when I clean. I have recommended this online shopping service to friends and many have joined and also like what Melaleuca has to offer. I have had 2 family members cancel their membership because they decided online shopping was not for them. Cancelling was absolutely NOT hard (like anything else, you must follow their procedure) and customer service has been very good and exceptionally polite. I feel very comfortable recommending this company and its products. Enjoy!
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Review
#1700969 Review #1700969 is a subjective opinion of poster.
Service
Melaleuca Membership
Pros
  • Good quality products
  • Affordable
  • Product label on every item
Cons
  • Learning curve
Reason of review
Honest return, exchange or cancellation policy
Tags
  • I Like Melaleuca
5.0
Details
The most common complaint I hear about Melaleuca in here is that it’s hard to cancel. It is really very simple. I put an account on hold for a customer every month or so. You can download a form, but you can also write a note saying ‘Please put my account on hold.’...
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Review
#1692426 Review #1692426 is a subjective opinion of poster.
Service
Melaleuca Membership
Pros
  • Saving money on safe products delivered to my door
  • Wonderful products
Cons
  • Some people enroll others without correct information
Reason of review
Honest return, exchange or cancellation policy
Tags
  • Love Melaleuca
  • No Scam Here
4.9
Details
I have been using Melaleuca products for over 19 years and I do not have a single complaint about the company, the products or their integrity. My family was going to put me in assisted living until I started taking Melaleuca vitamins. Their products are...
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6 comments
Anonymous
#1572018

Shipping and Handling is outrageously exlensive

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Review
#1332236 Review #1332236 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Good quality

Melaleuca - Not a pissed customet

4.8
Details
Brian the customer service rep that I spoke with over the phone was very patient, not pushy, so much so until I almost changed my mind to not cancel. I just no longer want the membership I cant afford it any more.
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Review
#1327588 Review #1327588 is a subjective opinion of poster.
Service
Melaleuca Membership
5.0
Details
Melaleuca is a privately held company, meaning they don't open it up to massive shareholders who would in turn, make everything they do much more complicated. Melaleuca is a referral based company meaning someone needs to give you a presentation of Melaleuca explaining...
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3 comments
Anonymous
#1497687

A very straight forward well written review Melaleuca.com.

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Review
#1143459 Review #1143459 is a subjective opinion of poster.
Service
Melaleuca Membership
Cons
  • People who are stupid
Reason of review
Good customer service
5.0
Details
I have had nothing but success with Melaleuca, Yes its a one time membership fee now of $19. annually. They charge me $9.99 a month for my Business Reporting because I chose to do the business! And my monthly orders have been as low as $70. and as high as I wanted to...
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4 comments
Ordean
#1357366

Yes I understand, they got you in the loop too! There's no way any of Melalueca products work!

How much are you getting paid to lie to new customers? Melalueca is a complete Rip-Off.

you guys even make "fake" check stubs, claiming to have made several thousand dollars in a week..really? But you continue holding on to your full time job.

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Review
#1070200 Review #1070200 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Good customer service
Tags
  • Excellent Service
5.0
Details
I enrolled in melaluca because I just wanted to purchase the melaluca tea tree oil. However, money was withdraw from my account and did not received any products for two months. later I get a call and was told I owe money for products never received. I cancel the...
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2 comments
Anonymous
#1138618

If you call the company and let them know what happened they will help you. If you never got an order they will try and make sure you get the products if they were paid for.

They have really great customer service and want to help if you give them that chance. I'd recommend it because the melaleuca oil and the products from them are really good :) I personally really like them and I know they will try to do right by you.

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Review
#819602 Review #819602 is a subjective opinion of poster.
Service
Melaleuca Membership
Pros
  • Customer dervice
Cons
  • That i was not properly informed about how their system works
  • Deceptive misleading miserable
Reason of review
Order processing issue
5.0
Details
I love their products. I converted My home with their products because it helped my daughter's eczema(renew Lotion) and helped me with my asthma(ecosence cleaners), enough that I don't have to use my inhaler. Many of my friends and family are happy that I introduced to...
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Review
#699426 Review #699426 is a subjective opinion of poster.
Service
Melaleuca Membership
Pros
  • Superior benefits
  • High quality product
  • Cleaning products
Reason of review
Good quality
Tags
  • Personal Care
4.9
Details
I don't understand why so many have had problems with cancellations.We cancelled our membership about 8 years ago because we had difficulty spending 35 points each month. We bought a front loading washing machine and the laundry products had been one of our biggest...
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Review
#672361 Review #672361 is a subjective opinion of poster.
Service
Melaleuca Membership
Pros
  • Revenue sharing
  • Products
Cons
  • Monthly commitment
Reason of review
Good customer service

Contact Melaleuca Customer Service

Website:
www.melaleuca.com
Mailing Address:
4609 West 65th South
Idaho Falls, Idaho 83402
United States
Phone:
(800) 522-3172
All Melaleuca Contacts

Melaleuca Reviews

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  5. 97 reviews
Melaleuca reviews

Melaleuca in Philadelphia, Pennsylvania - Would not cancel my agreement, sent paper work in.

4.5
Details
They sent me a double package and I retuned both of them. Next I called and talked to the rep about cancelling she told me that I have to get this form from their site side and mail it in cause they need something in writing I sent the paper work they still did not get it so the say. They started assessing me fees and my bank starting monthly being overdrawn my checking account I had check bouncing due to them taking out there monthly fees. This happen over a period of months until I got a new account. they never was gong to cancel my membership.
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4 comments
Zavion
#1009281

I keep reading how easy it is to cancel and return items for a refund and everything works so well. I was unable to use the cancellation feature on the site as I was always have issues with accessing my online account and getting things to work properly.

I was told I could not send a written request. Weeks went by and I persisted in asking why I could not just send a written request to cancel. I emailed a screenshot and did not hear anything back when I was told I would have confirmation in 24 hours. Company kept charging my card and I couldn't do anything about it.

I called and cancellation was confirmed. CS also confirms receiving my returns items and did not know why I had not received any credit to my card. I have tracking numbers confirming delivery and the company is now reporting they never received anything. They really are a great company and they are really on top of things.

You never know from one call to the next what to expect. I really am disappointed and I want ALL of my money back. I am getting more and more frustrated with this whole experience and all of the company's supporters who don't seem to have a clue why anyone would be dissatisfied or have any issues unless they are complete *** and did something wrong. I have read more hateful and demeaning feedback from Melaleuca reps here than I can tolerate at this point.

The company is doing some bad things and sometimes mistakes happen. Sometimes business has an opportunity to make ethical decisions or screw people over. People don't like being lied to or taken advantage of. People don't like being ROBBED or called idiots--especially by representatives of a company that has lied and kept their money by dishonest means.

I have confirmed the company has received the merchandise. Still they changed their story to keep my money for products I could not use and did not want to pay for. I paid the shipping and insurance. This company is dishonest and the various products I used failed.

They are nothing like they were I the past when we used them in our household daily. I am just thankful they finally got my cancellation after a good 2 months...

Anonymous
#994834

I just had a customer cancel their membership last month because of life circumstances. They had absolutely no problem.

I, as the enroller, even called the company to make sure everything went through ok. The customer service rep I spoke with let me know it had processed and all was good. Over the years, I have never had any of my customers have a problem with cancelling a membership.

If they follow the guidelines everything works out great. The only person that gets a little "bummed" is me.

Anonymous
#993589

Two questions:

1. Did you actually sign the form?

2.

Things get lost in the mail all the time.

Are you aware of the other ways you can submit paperwork to Melaleuca? You can fax it, you can email it, you can upload it through the "Document Upload" tool on Melaleuca.com, you can send them a photo of the form using their smartphone app "Melaleuca Quick-Send".

Anonymous
#999485
@Anonymous

The new Melaleuca quick- send is an awesome added tool to be used. The products are exactly what I have been looking for.

What I like is not shopping at store and standing in line for chemicals that do damage to my body. Melaleuca does not sell chemicals. Shopping online is so easy and calling in an order is so easy. Shipped right to my door no matter how many times I order a month.

If I forget to order a product I can call if it is within the time allowed to add to my order.

I have been shopping with melaleuca for about 4 years now and I am so pleased. Thanks Melalueca And Frank.

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Review
#648212 Review #648212 is a subjective opinion of poster.
Service
Melaleuca Membership
Pros
  • Products
Cons
  • Canceling membership
  • Monthly commitment
Reason of review
Problems with payment
Loss
$118