Filter by rating :
filters
2.2
Details
Honestly, the reps/customer service of course were very sweet BUT there are several issues with this "wellness" company. No. Not all ingredients are green, safe, eco-friendly, etc. Sugar (different special name for it, of course) in the Vitamin C powder (sort of like...
View full review
Review
#1762370 Review #1762370 is a subjective opinion of poster.
Service
Melaleuca Membership

Suspend | Melaleuca in La Vergne, Tennessee

4.5
Details
Anyone can call Melaleuca and have your account suspended immediately it will stop them from sending you orders you don't want.
View full review
Review
#1754587 Review #1754587 is a subjective opinion of poster.
Service
Melaleuca Membership

To end my membership | Melaleuca

No one answered my call
View full review
Review
#1741627 Review #1741627 is a subjective opinion of poster.
Service
Melaleuca Membership
Pros
  • Good products

Extremely difficult to cancel!!!! | Melaleuca

1.0
Details
The exact same thing happened to me, as the person who wrote the message above. It's too expensive for me to purchase each month, so I called and cancelled. The young lady seemed to accept my verbal cancellation via the telephone, and she never said anything about sending in the printed form with my signature. Products continued to arrive, and my credit card continued to be charged. Just now called the company once more, and then was told about the written policy. Printing and saving the form was awful, as I was forced to sign up for a 30-day trial period from some site in order to keep my signature for future use. UGH!!!! Enough!
View full review
1 comment
Cordney
#1791161

They tell you to mail or fax your cancellation but as you can see from all the BBB complaints, they always just say they did not receive it and that's how they get away with continually sending you products. Your best bet is to file a complaint with the BBB, because Melalauca does respond to them. My advice is sti stay away fro, ALL MLM's, because most have this autoship crap.

Review
#1724800 Review #1724800 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Return, Exchange or Cancellation Policy
Loss
$300
Preferred solution
Full refund
Tags
  • Refund Of Money Deducted From Acco
1.3
Details
I had a family member who is in it and she talks about how much she like's the products and I should join them. So I did for a 1.00 once I tgot into the program and start looking at the things they offer. I being to question myself why is that I have to spend a 100.00...
View full review
Review
#1713048 Review #1713048 is a subjective opinion of poster.
Service
Melaleuca Membership

I like it, read the directions | Melaleuca

5.0
Details
I changed the cleaning products and many personal care items our family uses to Melaleuca this past July. They work and smell nice but most importantly, I have noticed that I no longer wheeze and cough when I clean. I have recommended this online shopping service to friends and many have joined and also like what Melaleuca has to offer. I have had 2 family members cancel their membership because they decided online shopping was not for them. Cancelling was absolutely NOT hard (like anything else, you must follow their procedure) and customer service has been very good and exceptionally polite. I feel very comfortable recommending this company and its products. Enjoy!
View full review
1 comment
Anonymous
#1806183

If this is an online "shop club" as they call it, there is NO reason you should have to mail or fax a cancellation to them, it should be readily available to do right from the website with a click of the mouse. And anytime anyone does mail or fax it, they play the game "we didn't receive it".

Go look at the hundreds of complaints on the BBB, they all say the same thing.

You work for this predorty MLM, so of course you would come on here and say how easy it is to cancel. Yawn

Review
#1700969 Review #1700969 is a subjective opinion of poster.
Service
Melaleuca Membership
Pros
  • Product label on every item
  • Affordable
  • Good quality products
Cons
  • Learning curve
Reason of review
Honest return, exchange or cancellation policy
Tags
  • I Like Melaleuca
1.0
Details
At first, i was super happy with melaleuca. But then when i had to continuously order almost $100 a month to stay active, it got old. Then i really stsrted lookong at thier products and realized that the whole company is a big scam. They dont clearly label their...
View full review
Review
#1695742 Review #1695742 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Pricing issue
5.0
Details
The most common complaint I hear about Melaleuca in here is that it’s hard to cancel. It is really very simple. I put an account on hold for a customer every month or so. You can download a form, but you can also write a note saying ‘Please put my account on hold.’...
View full review
Review
#1692426 Review #1692426 is a subjective opinion of poster.
Service
Melaleuca Membership
Pros
  • Saving money on safe products delivered to my door
  • Wonderful products
Cons
  • Some people enroll others without correct information
Reason of review
Honest return, exchange or cancellation policy
Tags
  • Love Melaleuca
  • No Scam Here
1.0
Details
I have requested the cancellation form that Melaleuca requires to be filled out and sent in to cancel a membership, both online and via phone. They say that they will email the cancellation form. Garrett told me on the phone that it would take about 15 minutes to...
View full review
Review
#1687681 Review #1687681 is a subjective opinion of poster.
Service
Melaleuca Membership
Pros
  • Good products
Cons
  • Commitment to a monthly order
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Send me the cancellation, process it within a reasonable time and cancel my membership
Tags
  • Melaleuca Membership Scam

Contact Melaleuca Customer Service

Website:
www.melaleuca.com
Mailing Address:
4609 West 65th South
Idaho Falls, Idaho 83402
United States
Phone:
(800) 522-3172
All Melaleuca Contacts

Melaleuca Reviews

  1. 84 reviews
  2. 41 reviews
  3. 31 reviews
  4. 21 reviews
  5. 99 reviews
Melaleuca reviews
Extremely hard to cancel your membership. They send you around in circles while emphasizing how great the company is and how rare it is for someone to want to leave. You better have a printer and stamps handy to send in the cancellation form. DO NOT DO IT. Even with...
View full review
1 comment
Mary D
#1696020

Yes, it's dumb that you can't go on-line and just say "I'm done" and move on. You could do that with any other company that I know of.

But not Melaleuca. You are forced to read this long letter about how your membership provides the CEO, Frank Vandersloot (the richest guy in Idaho) with a job.

And then both husband and wife have to sign the dissolution, which might pose a huge problem when both husband and wife did not sign up together in the first place and are in fact not even married and speaking to each other and living in the same geographic location anymore. So much for easy cancellation.

Review
#1526371 Review #1526371 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Return, Exchange or Cancellation Policy