Idaho Falls, Idaho
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Whenever you sign up for ANY kind of membership, not just Melaleuca, you should ALWAYS carefully read and understand the Terms and Conditions of your membership. Do not rely on any person to tell you what those Terms and Conditions are, they could easily leave something out. Actually take the time to read and understand EVERYTHING, and if there is something you don't understand, ask for clarification. If a Marketing Executive is pressuring you to sign, walk away and ask Melaleuca to refer you to another Marketing Executive. If after carefully reading and understanding the Terms and Conditions, you feel that Melaleuca is not right for you, don't sign. It's as simple as that. All of the complaints that I've read on this website are from people who say that they were "surprized" by something, or that no one took the time to explain something to them. Pretty much everything you need to know (including the Cancellation Process) can be found by reading Melaleuca's "Statement of Policies" and "Customer Membership Agreement Terms and Conditions." I have included links to both of those documents below:

Statement of Policies:

http://cdnus.melaleuca.com/PDF/BusinessCenter/Reference_Library/Download_PrintCenter/BusinessBuilders_PoliciesTerms_2_enUs.pdf

Customer Membership Agreement Terms and Conditions (located on Page 2):

http://cdnus.melaleuca.com/PDF/BusinessCenter/Reference_Library/Download_PrintCenter/CMA_enUs.pdf

Product or Service Mentioned: Melaleuca Membership.

Reason of review: Common Sense.

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Anonymous
#1013160

The statement of policies link does not work, but I was able to google it. The problem arises when the company does not make this form known to its customers, or they simply don't understand it.

The Consumer Protection Act states that if a customer does not understand a contract, then the way it is explained to them by the company is binding. This was done because so many companies twist things around to those who do not get all the legal jargon.

Anonymous
#988659

Well stated. Read before you sign.