Product: Melaleuca Customer Care Clear all filters (55 of 55 reviews match)
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1.0
Details
They keep screwing up auto-shipments and sending them when they shouldn't.They offer to return items, but then will not refund their shipping charges which are higher than normal as well. This happened two monthes in a row and I am fed up. You also cannot just call and...
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9 comments
Anonymous
#1401318

Well, nice that you noticed that you have a problem with the auto ship....which goes out on the last day of the month because you didn't order in the other 29 days. SO when you get your back up order , that is NOT the order for the next month.

YOU have to shop and buy for the month even though you received a back up and then you won't get another back up. IT 's SIMPLE really, its just simple minded people can't figure it out. Cancellation is easy. You are making a big deal out of it because , like the back up order, YOU REFUSE TO FOLLOW THE RULES.

AND Melaleuca isn't an MLM SCHEME....if you bothered to listen to the presentation, the first four pages of it is all about MLM and Melaleuca and the difference.

OBVIOUSLY you don't know a pyramid scheme from a PINEAPPLE. Glad you're gone!!

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Review
#1043465 Review #1043465 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Return, Exchange or Cancellation Policy
4.9
Details
What a joy to have these products in our home again, simply love them! After being a customer for a year we have decided to build a Melaleuca business and are blessed with a growing team! Melaleuca does go the extra mile in making sure everyone understands the back-up...
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Review
#985621 Review #985621 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Good customer service
3.1
Details
I asked if I could pay the $50, order merchandise, and then send it back for a full refund and was told that I could because of the company's 100 percent customer satisfaction guarantee. What a monumental waste of time! They actually claim that no one has the authority to stop the collection process. Melaleuca...
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1 comment
Anonymous
#1379704

Obviously you called the wrong number to find out what was in the nail polish or anything else for that matter. If you're calling customer service they don't know what's in the products.

You have to call Product development and talk to the people in the lab. Never heard of a "gift certificate" for a back up order and I've been with them since 2008. AND they don't hound you for money weekly. Nice touch there, but you are LYING.

Cancel your membership and don't pay them. They won't bother you again. They'll just put you the UNDESIRABLE file and that will be the end of it. Don't blame the company for your misunderstandings.

They were honest and straight forward with you,. It was you that wasn't honest and straight forward with them.

Review
#980746 Review #980746 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$54
Preferred solution
Cancel the gift certificate and leave me alone
1.0
Details
This company sucks.They only want your money, they do not care about the customer being satisfied. Their cancellation policy is a joke, you have to jump through hoops and can't cancel online or over the phone, but they certainly take your money online and over the...
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1 comment
Anonymous
#1239157

I was involved with "Melaleuca, Inc. for Sixteen years...

a few of them actually weren't bad. And, we enjoyed using many of the products. However, as the years went by.... it became very scheme-ish.

I believe Melaleuca, Inc. Is a, Senseless, MLM, Pyramid _-_ Scheme.

º https://www.google.com/search?q=Is+melaleuca+a+mlm+pyramid

¶ http://www.bbb.org/snakeriver/business-reviews/business-opportunity-companies/melaleuca-inc-in-idaho-falls-id-1000001768/Customer-Reviews

*ConsumerProtection *ProtectingVeteransRights *TruthInAdvertising *

º https://www.google.com/search?q=is+melaleuca+really+natural

ºp- Melaleuca politics: https://www.google.com/search?q=Melaleuca+politics º https://www.google.com/search?q=ftc+how+does+melaleuca+inc%2C+get+away+with+the+endless+fraud º http://awumoms.com/sample/index_en.php (Alan D. Pariser /Presents/ AWU) º https://www.google.com/search?q==frivolous+lawsuits+melaleuca Go sell your dream! ~KK ------------------------------------------------------------------------- Melaleuca, Inc's $24+MILLION dollar + Mela_Shill "Alan D.Pariser" Terminated me with a phone call.

Then, Alan Pariser- threatened me with a restraining order- if I exposed his threats and/or talk. Shorty after, A.P. cheated me, he.. Alan Pariser, received a three hundred thousand dollar+ shillª bonus...

($ 300,000.00) "Phony, pretentious, shill, ***." indeed [ I believe I was outed from this cultish MLM/ for being a _Non Compliance ¹Whistleblower_ Meaning: I exposed Melaleuca, Inc's true-endless-chain... fraud... As I See It.] Melaleuca CEO, Frank VanderSloot, Denies ties to MLM Industry ºhttps://www.youtube.com/watch?v=qp03RQe_nhU KK© 10:08 AM Saturday, July 30, 2016 (PDT) Time in Henderson, NV ------------------------------------------------------------------------- #DeniedDueProcess #MLM #Antitrust #DOJ #RicoConcerns #Caselaw ¶ https://www.google.com/search?q=melaleuca+case+law ¶ Rinse, lather, Repeat... .

MLM/ FTC/ Pyramids/ Endless Chains. "Respectfully." º https://www.ftc.gov/news-events/blogs/business-blog/2015/08/how-pyramids-are-built-inside-look º https://www.ftc.gov/tips-advice/business-center/guidance/bogus-business-opportunities º http://ecowatch.com/2014/01/30/cosmetics-companies-secret-status-skirt-toxins-law/ º https://www.multivitaminguide.org/Melaleuca-vitamins-reviews.html ºº LGBT+issues/ https://www.google.com/search?q=Melaleuca+on+LGBT "The truth is incontrovertible. Malice may attack it, ignorance may deride it, but in the end, there it is." - Winston Churchill ~[][][]~ *I pray for federal Protections= as well as swift- intervention, and restructuring of this "NoRecruitNoPay" MLM/pramid scheme & societal_-_Menace. *Clue__ https://www.google.com/search?q=melaleuca+convenience+certificates /slippage/skim 8/80+m?

#SOS #FTC #How? #DoJ #FBI #CIA ¹=The First Amendment (Amendment I) to the United States Constitution prohibits the making of any law respecting an establishment of religion, impeding the free exercise of religion, abridging the freedom of speech, infringing on the freedom of the press, interfering with the right to peaceably assemble, or prohibiting ... First Amendment to the United States Constitution - Wikipedia, the free ... º https://en.wikipedia.org/wiki/First_Amendment_to_the_United_States_Constitution º https://www.google.com/search?q=i=intellectual+property+rights Ken Klocke's living.code™ (l.c.) "Thesis" #interesting.......

... .

Thank you for the matter = ¹Yelp! _solid.matters Intellectual property rights notice: All Rights Reserved (l.c/ip) Copyright KK© 2014-2016

Review
#951638 Review #951638 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Return, Exchange or Cancellation Policy
I was hired as a 1099 for work from home im disabled and they knew it and the management made rude comments behind my back one of the leaders never even met me. I am going to report them to the ada the news and sue them this is a bad company to work for.
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1 comment
Anonymous
#1237912

I Am certain you were not hired directly by Melaleuca the company, you were sponsored by an independent marketing executive that obviously did not do his work. You should not speak bad about the company you should speak bad about the representative.

Melaleuca is a wonderful company with wonderful products and a wonderful opportunity when you are guided by a good leader. Call the company and report to them the person that recruited you and I am certain they will handle it. The only way to STOP situations like this isn't by speaking bad but to have the company handle it and terminate that person...

It's a shame you had a bad experience but there are many of us that are good ethical leaders that do our jobs correctly ...

Review
#949306 Review #949306 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Poor customer service
4.8
Details
We have shopped with Melaleuca for over 11 years now. They have given us over $1200 in freebie dollars for being a loyal customer. I have seen our family's health improve and keep finding more and more products to love. I started the business side about 3.5 years ago...
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Review
#909715 Review #909715 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Pros
  • Excellent in every way
Cons
  • Shipping prices
Reason of review
All of the above is excellent!
Tags
  • Excellent Service
  • Great Business
  • Best Health Products
5.0
Details
Email it or take a picture of it and send it by Melaleuca Quick Send ( a free app) by the 25 th of the month so it can get processed before the end of the month and you are out! No questions or problems! I have done it many times for customers who don't want to order...
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1 comment
Anonymous
#1211618

THank you!! It is so easy, these people complaining must have not had good reps sign them up or are just incompetent!!

Review
#906208 Review #906208 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
All of the above!

Melaleuca Customer Care Review

5.0
Details
I've been a customer since 2011. I've loved the convience of ordering from my phone, having g it shipped to my home, & not stopping at stores multiple times per month. Plus with asthma & allergies in my home, we've seen a different in the quality of life, which is priceless!
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Review
#892399 Review #892399 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Good customer service
1.8
Details
Horrific. What kind of company treats their customers this way? Anyone interested in joining this company, i strongly suggest you think twice. It's a huge commitment, it's expensive (shipping is insane) and their customer service sucks. Bye-bye Melaleuca, see you...
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10 comments
Anonymous
#1239629

This is a load of bull I have never ever been treated this way with melaleuca. It was no problem at all to cancel your account how hard is it to write on a piece of paper I want to cancel my account phone numer and sign it. You are out of your mind.

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Review
#842097 Review #842097 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Pros
  • Product
Cons
  • Customer service reps
  • Pyramid scheme
  • Canceling membership
Reason of review
Poor customer service
Tags
  • Melaleucas policies
  • Melaleuca Wellness Complaint

Melaleuca in Goose Creek, South Carolina - Good luck getting them to follow through on cancelling account

1.5
Details
I spoke with the rep, customer service and online support. All said that I just need to send email to cancel. Customer support said they would send an email form to cancel. I requested form 4 times. Two weeks later i called the guy who signed me up. He said he wasn't responsible for cancelling orders and to call customer service. We never were emailed or contacted regarding our request to cancel. I had to submit a fraud alert to my credit card company to get them to stop billing. We did a 3 month trial with these products. we bought about 7-12 different items. The same stuff cost about half as much at a local holistic products store and some we could only get at Trader Joes. Save your money and just buy same stuff at local store if available. Better to keep your money local.
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2 comments
Anonymous
#928125

I sent my cancellation on a piece of paper and faxed to them, it was cancelled right away.

Jeniffer
#916761

Hello,

Did you contact your enrollee? Cancelling is easy.

The form is on the website.

Sign it and send it in.

Melaleuca products are made in America, unlike many Trader Joe's products. Buying Melaleuca products keeps money in the USA.

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Review
#570157 Review #570157 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Pros
  • How it sounded at first
Cons
  • Cancelation process
Reason of review
Poor customer service
Loss
$150
Preferred solution
Customer service would not cancel my account.