Product: Melaleuca Customer Care Clear all filters (55 of 55 reviews match)
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1.0
Details
I became a member of this out fit thru a cousin who had great things to say about it.She had signed me up, I said I would try it out. Not knowing what she had signed me up for... I used the services for a few months, however my work schedule had gotten hectic and I was...
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6 comments
Anonymous
#1456608

"Shady business whit"...what lol?I am always skeptical of "these type" of companies because so many companies like this have burnt so many people.However, my wife signed up and I said "sure, whatever, I don't care, give it a try." Here is why I didn't mind...it's month to month...I can suspend or cancel at ANYTIME! I have 120 days to get a full refund on my annual membership which is ONLY $19 a year.

I have 60 days to get a full money back refund on any products we don't like even if the bottle is empty. We've been in 6 months and NEVER had an issue with ANY product. If I haven't asked for my money back within that 60 days on the product I have another 30 days to exchange it for a different product...I get the money I spent on the product I didn't like to use on other products. They have over 450 products that we are buying somewhere else already.

They didn't just sell something to us...they educated us when we listened to the presentation. We have a young child...NO SAFETY CAPS required because they are non-toxic AND they happen to actually work! Seriously...signed up without knowing what you signed up for...BS...what did you not like about it? Firewalls...What lol...you can call, they answer quickly...I know because we have referred people and called them in.

They are ALWAYS friendly and knowledgeable. I'm sure you'll do well in your pursuit of justice in the legal system vs them since they've obviously done you wrong and caused you so much distress.I would say, I guess next time don't sign up for something if you don't know what you're getting, but your story is BS.

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Review
#1217020 Review #1217020 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Return, Exchange or Cancellation Policy
5.0
Details
I have been shopping with Melaleuca for 6 years now. I am able to return products that I do not like, even empty containers. Every time I call the product line I am able to speak with a representative in Idaho who helps answer my questions about products or business...
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Review
#1200755 Review #1200755 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Pros
  • Shopping american and getting better products
Reason of review
Good customer service
Had a consultant, at least I'm guessing that's what she is, approach me over a Facebook group.Asked if I was interested in her natural product store. I figured it would be an etsy page or a website and I love buying natural products from crafters. Yeah, she tried to...
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1 comment
Amy S
#1443176

Just as an FYI....their products aren't natural and are probably just the same as those from big name companies. I too was caught up in the hype until I decide to do some research myself.

I wasn't impressed with any of their products and in fact always felt as though I was searching for something to buy every month. I'm glad I canceled!https://www.ewg.org/guides/brand/2749-Melaleuca#.WqHtbmY-Low

Review
#1186608 Review #1186608 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Poor customer service

Melaleuca - Positive

4.6
Details
Never had a issue. Was with them fpr 10 years. I had blistering 3rd degree burns from hot bacon grease. The mela gel and pil got rid of blisters and burn in days. No svar even. Only reason I stopped was out financial situation. But Istill buy their products as meeded from a friend. Cancelled over the phone. Never recieved another order. Dont unferstand people saying they dont answer phones. I placed all my orders via phone. They amswered in seconds.
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Review
#1172087 Review #1172087 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Good customer service
1.0
Details
This company automatically sends products out to customers which can be very convenient for some.However, in my mother's case, she was ill for 18 months and not using the products. She tried to return an order and they didn't bother to help her and ask why she was...
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Review
#1161988 Review #1161988 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Please stop automatically sending orders to the elderly, it is not right to take advantage of the inability to manage things like this.
5.0
Details
I've known about Melaleuca for years and never gave them a chance. I'm a BIG bargain shopper and I'm a conscious consumer (I read ALL labels), so Melaleuca has been a match made in Heaven for me. Their stuff is naturally based, safe, environmentally friendly,...
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Review
#1144357 Review #1144357 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Pros
  • No toxic chemicals and save money
Reason of review
Good customer service
Tags
  • Melaleuca Warning
  • Melaleuca Membership Scam
1.8
Details
These consumers had very real experiences and the response of those who represent Melaleuca is just awful. I mean why are you so bothered by their experience!? It's not even your business!! Much can be said of a company with a business model that incites rage toward...
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2 comments
Anonymous
#1402038

Well said!

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Review
#1143890 Review #1143890 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Poor customer service
I purchase from Melaleuca every month and have been for 23 years now. I have never had a back up order. I plan my purchases monthly but only what I need and their products come quickly, without any hassle and the quality is amazing. The reviews that you read from...
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Review
#1134117 Review #1134117 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Good customer service
I just received my first Melaleuca order, the Home Conversion pak. I was excited to get it, however upon opening the smaller of the two boxes which contained three liquids, one of the bottles top was not secure and leaked. I also learned that the soaps and lotions...
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1 comment
Anonymous
#1381514

I would think that someone who was so allergic to fragrances and other scents would be on the lookout before signing on and purchasing a home conversion pack. ALSO when one does that you can purchase scentless products.

They do offer them. If you are unhappy with service so far, call them again, and explain your circumstances and get your return authorization form.

They aren't hard up for your money. They will make it right and you can go about your business.

Review
#1095779 Review #1095779 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$382
Preferred solution
Full refund
5.0
Details
I started ordering from Melaleuca about a month ago. I've signed up several people based on my own personal experiences with the products that I have tried. I've not gone out and contacted anyone with the intention of selling them anything, they are coming to me to...
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1 comment
Anonymous
#1507541

It's impossible to do research before they have you sign up at the meeting right then and there. If I knew they tested on animals I would have never signed up.

Also after reading the labels of various products I found it odd they don't list them out. If its all natural why are they not listed? The gum I received as a free gift has a form of aspartame which I can not take. I find it odd that a company makes you commit to an order every month.

If the products are so great shouldn't they be confident that their satisfied customers would return?

Also while signing up I was told by my rep the company really wouldn't charge my account. It was high pressure sales and I was weak.

Review
#1049450 Review #1049450 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Good customer service