Product: Melaleuca Customer Care Rating: 1 Star Clear all filters (8 of 55 reviews match)
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Melaleuca in Sacramento, California - Misleading company

1.0
Details
I made a one time purchase and company kept my bank account information on file and took out of my checking a total 1300.00 dollars which I have tried to get my money back and they just keep making excuses , and now they want to charge me 10 for each time they remind me that I have a credit with them . this company is a scandal . do not trust them.
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1 comment
Anonymous
#1760024

This is sad to hear. The person who enrolled you in the program should have thoroughly explained the backup order and monthly ordering agreement when you signed up.

Review
#1546666 Review #1546666 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Cons
  • I hatted it
Reason of review
Poor customer service
Loss
$1300
Preferred solution
Full refund
Tags
  • dishonest business dealings
1.2
Details
Unauthorised transactions and poor quality in products, don't join! Tried resolving this issue with customer rep and could not come to any resolution, I won't be recommending this company to anyone every again! Products are very standard, could probably get better from...
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1 comment
Anonymous
#1481633

This company is a bad operator. Poor quality products and I tried to cancel my membership.

It took more than two months to get them to cancel. In the meantime they kept sending me products that I did not order.

They claim they sell safe products. Review the ingredients and you will see the products are not as safe as they claim.

Review
#1252882 Review #1252882 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Pros
  • Delivery timeframe
Cons
  • No knowledge of own products
  • Quality of products
  • Canceling membership
Reason of review
Return, Exchange or Cancellation Policy
Loss
$152
Preferred solution
Full refund
Tags
  • worst company
  • hard time
  • Bad Products
1.0
Details
Melaleuca has taken 66 out of my account without any warning even AFTER my account was cancelled! When I called their customer service, they were very rude and did not try to remedy the situation. I have written the company and I am still waiting for a reply! If the...
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7 comments
Addi
#1681930

I find it hard to believe that customer service was rude. I have been a customer for three years and they have been nothing but respectful, helpful, and pleasant.

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Review
#1225301 Review #1225301 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Poor customer service, not as described, wrongful take of payment... the list goes on
Loss
$66
Preferred solution
Full refund
1.0
Details
I became a member of this out fit thru a cousin who had great things to say about it.She had signed me up, I said I would try it out. Not knowing what she had signed me up for... I used the services for a few months, however my work schedule had gotten hectic and I was...
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6 comments
Anonymous
#1456608

"Shady business whit"...what lol?I am always skeptical of "these type" of companies because so many companies like this have burnt so many people.However, my wife signed up and I said "sure, whatever, I don't care, give it a try." Here is why I didn't mind...it's month to month...I can suspend or cancel at ANYTIME! I have 120 days to get a full refund on my annual membership which is ONLY $19 a year.

I have 60 days to get a full money back refund on any products we don't like even if the bottle is empty. We've been in 6 months and NEVER had an issue with ANY product. If I haven't asked for my money back within that 60 days on the product I have another 30 days to exchange it for a different product...I get the money I spent on the product I didn't like to use on other products. They have over 450 products that we are buying somewhere else already.

They didn't just sell something to us...they educated us when we listened to the presentation. We have a young child...NO SAFETY CAPS required because they are non-toxic AND they happen to actually work! Seriously...signed up without knowing what you signed up for...BS...what did you not like about it? Firewalls...What lol...you can call, they answer quickly...I know because we have referred people and called them in.

They are ALWAYS friendly and knowledgeable. I'm sure you'll do well in your pursuit of justice in the legal system vs them since they've obviously done you wrong and caused you so much distress.I would say, I guess next time don't sign up for something if you don't know what you're getting, but your story is BS.

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Review
#1217020 Review #1217020 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
This company automatically sends products out to customers which can be very convenient for some.However, in my mother's case, she was ill for 18 months and not using the products. She tried to return an order and they didn't bother to help her and ask why she was...
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Review
#1161988 Review #1161988 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Please stop automatically sending orders to the elderly, it is not right to take advantage of the inability to manage things like this.
1.0
Details
They keep screwing up auto-shipments and sending them when they shouldn't.They offer to return items, but then will not refund their shipping charges which are higher than normal as well. This happened two monthes in a row and I am fed up. You also cannot just call and...
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9 comments
Anonymous
#1401318

Well, nice that you noticed that you have a problem with the auto ship....which goes out on the last day of the month because you didn't order in the other 29 days. SO when you get your back up order , that is NOT the order for the next month.

YOU have to shop and buy for the month even though you received a back up and then you won't get another back up. IT 's SIMPLE really, its just simple minded people can't figure it out. Cancellation is easy. You are making a big deal out of it because , like the back up order, YOU REFUSE TO FOLLOW THE RULES.

AND Melaleuca isn't an MLM SCHEME....if you bothered to listen to the presentation, the first four pages of it is all about MLM and Melaleuca and the difference.

OBVIOUSLY you don't know a pyramid scheme from a PINEAPPLE. Glad you're gone!!

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Review
#1043465 Review #1043465 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
This company sucks.They only want your money, they do not care about the customer being satisfied. Their cancellation policy is a joke, you have to jump through hoops and can't cancel online or over the phone, but they certainly take your money online and over the...
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1 comment
Anonymous
#1239157

I was involved with "Melaleuca, Inc. for Sixteen years...

a few of them actually weren't bad. And, we enjoyed using many of the products. However, as the years went by.... it became very scheme-ish.

I believe Melaleuca, Inc. Is a, Senseless, MLM, Pyramid _-_ Scheme.

º https://www.google.com/search?q=Is+melaleuca+a+mlm+pyramid

¶ http://www.bbb.org/snakeriver/business-reviews/business-opportunity-companies/melaleuca-inc-in-idaho-falls-id-1000001768/Customer-Reviews

*ConsumerProtection *ProtectingVeteransRights *TruthInAdvertising *

º https://www.google.com/search?q=is+melaleuca+really+natural

ºp- Melaleuca politics: https://www.google.com/search?q=Melaleuca+politics º https://www.google.com/search?q=ftc+how+does+melaleuca+inc%2C+get+away+with+the+endless+fraud º http://awumoms.com/sample/index_en.php (Alan D. Pariser /Presents/ AWU) º https://www.google.com/search?q==frivolous+lawsuits+melaleuca Go sell your dream! ~KK ------------------------------------------------------------------------- Melaleuca, Inc's $24+MILLION dollar + Mela_Shill "Alan D.Pariser" Terminated me with a phone call.

Then, Alan Pariser- threatened me with a restraining order- if I exposed his threats and/or talk. Shorty after, A.P. cheated me, he.. Alan Pariser, received a three hundred thousand dollar+ shillª bonus...

($ 300,000.00) "Phony, pretentious, shill, ***." indeed [ I believe I was outed from this cultish MLM/ for being a _Non Compliance ¹Whistleblower_ Meaning: I exposed Melaleuca, Inc's true-endless-chain... fraud... As I See It.] Melaleuca CEO, Frank VanderSloot, Denies ties to MLM Industry ºhttps://www.youtube.com/watch?v=qp03RQe_nhU KK© 10:08 AM Saturday, July 30, 2016 (PDT) Time in Henderson, NV ------------------------------------------------------------------------- #DeniedDueProcess #MLM #Antitrust #DOJ #RicoConcerns #Caselaw ¶ https://www.google.com/search?q=melaleuca+case+law ¶ Rinse, lather, Repeat... .

MLM/ FTC/ Pyramids/ Endless Chains. "Respectfully." º https://www.ftc.gov/news-events/blogs/business-blog/2015/08/how-pyramids-are-built-inside-look º https://www.ftc.gov/tips-advice/business-center/guidance/bogus-business-opportunities º http://ecowatch.com/2014/01/30/cosmetics-companies-secret-status-skirt-toxins-law/ º https://www.multivitaminguide.org/Melaleuca-vitamins-reviews.html ºº LGBT+issues/ https://www.google.com/search?q=Melaleuca+on+LGBT "The truth is incontrovertible. Malice may attack it, ignorance may deride it, but in the end, there it is." - Winston Churchill ~[][][]~ *I pray for federal Protections= as well as swift- intervention, and restructuring of this "NoRecruitNoPay" MLM/pramid scheme & societal_-_Menace. *Clue__ https://www.google.com/search?q=melaleuca+convenience+certificates /slippage/skim 8/80+m?

#SOS #FTC #How? #DoJ #FBI #CIA ¹=The First Amendment (Amendment I) to the United States Constitution prohibits the making of any law respecting an establishment of religion, impeding the free exercise of religion, abridging the freedom of speech, infringing on the freedom of the press, interfering with the right to peaceably assemble, or prohibiting ... First Amendment to the United States Constitution - Wikipedia, the free ... º https://en.wikipedia.org/wiki/First_Amendment_to_the_United_States_Constitution º https://www.google.com/search?q=i=intellectual+property+rights Ken Klocke's living.code™ (l.c.) "Thesis" #interesting.......

... .

Thank you for the matter = ¹Yelp! _solid.matters Intellectual property rights notice: All Rights Reserved (l.c/ip) Copyright KK© 2014-2016

Review
#951638 Review #951638 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I requested to the same person who invite me to view what Melaleuca products was, I explaind to him to please requested to do not send me any products for the next month,i esplaind i was getting extra gharge on my card an i hat to canceled. No he did not did nothing...
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1 comment
Anonymous
#871331

I have been a customer for 7 years and have never had a problem. I love this company and the many perks to being a preferred member.

It has one of the best customers service of any company they have always gone above and beyond the 2 to 3 times only that I have had to call them in 7 years and it's mainly damaged goods during shipping. Which they replaced immediately no extra charge...

Review
#534984 Review #534984 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Poor customer service

Contact Melaleuca Customer Service

Website:
www.melaleuca.com
Mailing Address:
4609 West 65th South
Idaho Falls, Idaho 83402
United States
Phone:
(800) 522-3172
All Melaleuca Contacts

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