Seller: Melaleuca Product: Melaleuca Customer Care Clear all filters (0 of 55 reviews match)
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Called two times today to cancel!! Nope, have to take pictures, email, etc!! Can't really say your customer service. YOU ARE NOT
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1 comment
Anonymous
#1735573

Maybe your attitude a something to do with it, I love the company and it’s treating me well, you also probably didn’t understand how it works! You should call back and be nice!

Review
#1618224 Review #1618224 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Pros
  • Are definitely a pyramid scheme
Cons
  • Customer service
Reason of review
Return, Exchange or Cancellation Policy

Melaleuca in Sacramento, California - Misleading company

1.0
Details
I made a one time purchase and company kept my bank account information on file and took out of my checking a total 1300.00 dollars which I have tried to get my money back and they just keep making excuses , and now they want to charge me 10 for each time they remind me that I have a credit with them . this company is a scandal . do not trust them.
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1 comment
Anonymous
#1760024

This is sad to hear. The person who enrolled you in the program should have thoroughly explained the backup order and monthly ordering agreement when you signed up.

Review
#1546666 Review #1546666 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Cons
  • I hatted it
Reason of review
Poor customer service
Loss
$1300
Preferred solution
Full refund
Tags
  • dishonest business dealings
I will never understand why a company would turn down a yearly order of $500 just because a customer doesn't want to sign up for a monthly auto-order contract. Like Has it ever occurred to Melaleuca that maybe the thrill of shopping and seeing new products surface...
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4 comments
Anonymous
#1683841

Was just approached by an acquaintance about melaleuca. I felt like I was being reeled in and my friendship cultivated for business purposes.

Tried to help her by just buying products. No go. Given links and videos to watch. Sales pitch similar to lots of MLM schemes.

Agree too many red flags for me. Friends like that I don’t need!

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Review
#1446817 Review #1446817 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Poor customer service
5.0
Details
I have been with Melaleuca for 3 months now, actually came back to this company for the second time. I left because I thought I could find the same quality out in the marketplace but I did not. The ordering is fast, delivery to my door. Canceled the first time with NO...
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1 comment
Anonymous
#1530210

a little dubious when a review says the same quality couldn't be found in the 'marketplace' ... these are really good products but I have not seen them constantly or consistently placed above or within other products in the same categories

Review
#1317727 Review #1317727 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Good quality
I just got off the phone with Melaleuca. I've been a loyal and even promotional customer for 3 years at at least. I got to the point where I wasn't using enough of their products to meet my minimum required purchase so I decided to cancel. Well, you can't just cancel...
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2 comments
Anonymous
#1510805

For me they very clearly stated in the initial sign-up call that you must cancel in writing. Of course canceling in writing will take longer than just a call in, but in my experience it isn’t a factor they hide from you.

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Review
#1261639 Review #1261639 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Return, Exchange or Cancellation Policy
1.2
Details
Unauthorised transactions and poor quality in products, don't join! Tried resolving this issue with customer rep and could not come to any resolution, I won't be recommending this company to anyone every again! Products are very standard, could probably get better from...
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1 comment
Anonymous
#1481633

This company is a bad operator. Poor quality products and I tried to cancel my membership.

It took more than two months to get them to cancel. In the meantime they kept sending me products that I did not order.

They claim they sell safe products. Review the ingredients and you will see the products are not as safe as they claim.

Review
#1252882 Review #1252882 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Pros
  • Delivery timeframe
Cons
  • Misleading sales pitch
  • Quality of products
  • Canceling membership
Reason of review
Return, Exchange or Cancellation Policy
Loss
$152
Preferred solution
Full refund
Tags
  • worst company
  • hard time
  • Bad Products
My hope is that other Melaleuca execs will see this and speak up for a change in the company…or if Melaleuca continues not to listen to their marketing executives, they watch others leave or join a competitor company that does, in a way that forces them to actually...
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5 comments
Anonymous
#1680783

I agree! I have 2 friends trying to get me on a call.

I said can you just send me a link to start shopping? I was hoping for an Amazon type shopping experience. Just give me the link to your website.

I will check out the products, and start shopping. I don't have time for an hour phobe call.

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Review
#1250653 Review #1250653 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Poor customer service
We ordered from Melaleuca once and cancelled it literally right after due to us not needing things every single month. We were told the order was cancelled and then a few weeks later we received a box and charge on our card.. We just said okay whatever and didn't care...
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Review
#1242446 Review #1242446 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Poor customer service
2.4
Details
Melaleuca - A company that treat customer like thief
Melaleuca - A company that treat customer like thief
I was treated by the Melaleuca like I'm the thief. Not only me but also to my members. When I go to buy products, they want to look at my Identity Card, Even when we bring our Employment pass which is verify by Government also they do not accept (IC had been...
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Review
#1240907 Review #1240907 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Cons
  • Must personally show up in the counter with own identity card
  • Unfair and double standard but being treat badly
  • Being treated like a thief
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Melaleuca Customer Service

Website:
www.melaleuca.com
Mailing Address:
4609 West 65th South
Idaho Falls, Idaho 83402
United States
Phone:
(800) 522-3172
All Melaleuca Contacts

Melaleuca Reviews

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Melaleuca reviews
1.0
Details
Melaleuca has taken 66 out of my account without any warning even AFTER my account was cancelled! When I called their customer service, they were very rude and did not try to remedy the situation. I have written the company and I am still waiting for a reply! If the...
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7 comments
Addi
#1681930

I find it hard to believe that customer service was rude. I have been a customer for three years and they have been nothing but respectful, helpful, and pleasant.

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Review
#1225301 Review #1225301 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Poor customer service, not as described, wrongful take of payment... the list goes on
Loss
$66
Preferred solution
Full refund