Manufacturer: Melaleuca Category: Customer Care Clear all filters (36 of 36 reviews match)
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I started ordering from Melaleuca about a month ago. I've signed up several people based on my own personal experiences with the products that I have tried. I've not gone out and contacted anyone with the intention of selling them anything, they are coming to me to...
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5.0
Product
Melaleuca Customer Care
#1049450
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They keep screwing up auto-shipments and sending them when they shouldn't.They offer to return items, but then will not refund their shipping charges which are higher than normal as well. This happened two monthes in a row and I am fed up. You also cannot just call and...
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Anonymous
Anonymous

They do autoship

Anonymous
Ron

First, there is no auto-ship, like in multi level marketing.Second, the cancellation process is simple....write a letter by the 25th of the month and cancel....it's easy.....a...

1.0
Product
Melaleuca Customer Care
#1043465
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What a joy to have these products in our home again, simply love them! After being a customer for a year we have decided to build a Melaleuca business and are blessed with a growing team! Melaleuca does go the extra mile in making sure everyone understands the back-up...
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4.9
Product
Melaleuca Customer Care
#985621
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Melaleuca Customer Care Review

#892399
5.0
I've been a customer since 2011. I've loved the convience of ordering from my phone, having g it shipped to my home, & not stopping at stores multiple times per month. Plus with asthma & allergies in my home, we've seen a different in the quality of life, which is priceless!
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I asked if I could pay the $50, order merchandise, and then send it back for a full refund and was told that I could because of the company's 100 percent customer satisfaction guarantee. What a monumental waste of time! They actually claim that no one has the authority to stop the collection process. Melaleuca...
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3.1
Product
Melaleuca Customer Care
#980746
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This company sucks.They only want your money, they do not care about the customer being satisfied. Their cancellation policy is a joke, you have to jump through hoops and can't cancel online or over the phone, but they certainly take your money online and over the...
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Anonymous
KK

I was involved with "Melaleuca, Inc. for Sixteen years... a few of them actually weren't bad. And, we enjoyed using many of the products. However, as the years went by.... it ...

1.0
Product
Melaleuca Customer Care
#951638
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I was hired as a 1099 for work from home im disabled and they knew it and the management made rude comments behind my back one of the leaders never even met me. I am going to report them to the ada the news and sue them this is a bad company to work for.
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Anonymous
Marta Frascarelli

I Am certain you were not hired directly by Melaleuca the company, you were sponsored by an independent marketing executive that obviously did not do his work. You should not ...

Product
Melaleuca Customer Care
#949306
Reply to reviews
We have shopped with Melaleuca for over 11 years now. They have given us over $1200 in freebie dollars for being a loyal customer. I have seen our family's health improve and keep finding more and more products to love. I started the business side about 3.5 years ago...
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4.8
Product
Melaleuca Customer Care
I liked
  • Excellent in every way
I didn't like
  • Shipping prices
#909715
Reply to reviews
Email it or take a picture of it and send it by Melaleuca Quick Send ( a free app) by the 25 th of the month so it can get processed before the end of the month and you are out! No questions or problems! I have done it many times for customers who don't want to order...
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Anonymous
ll

THank you!! It is so easy, these people complaining must have not had good reps sign them up or are just incompetent!!

5.0
Product
Melaleuca Customer Care
#906208
Reply to reviews
Horrific. What kind of company treats their customers this way? Anyone interested in joining this company, i strongly suggest you think twice. It's a huge commitment, it's expensive (shipping is insane) and their customer service sucks. Bye-bye Melaleuca, see you...
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Anonymous
Anonymous

This is a load of bull I have never ever been treated this way with melaleuca. It was no problem at all to cancel your account how hard is it to write on a piece of paper I wa...

Anonymous
Anonymous

I wouldn't touch any mlm scheme who's success is built on the recruitment of others!

1.8
Product
Melaleuca Customer Care
I liked
  • Product
I didn't like
  • Pyramid scheme
  • Customer service reps
  • Would not allow me to closing account
#842097
Reply to reviews
I spoke with the rep, customer service and online support. All said that I just need to send email to cancel. Customer support said they would send an email form to cancel. I requested form 4 times. Two weeks later i called the guy who signed me up. He said he...
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Anonymous
Anonymous

I sent my cancellation on a piece of paper and faxed to them, it was cancelled right away.

US395
US395

Hello,Did you contact your enrollee? Cancelling is easy. The form is on the website. Sign it and send it in.Melaleuca products are made in America, unlike many Trader Joe's pr...

1.5
Product
Melaleuca Customer Care
I liked
  • How it sounded at first
I didn't like
  • Cancellation process
#570157
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