Product: Melaleuca Customer Care Clear all filters (55 of 55 reviews match)
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I have been a Melaleuca customer for 5 years. I signed up in early 2005 in hopes of buildi ng a home based business. I was excited about the opportunity and discovered that I enjoyed using the products. My complaint is in the Business Development Department of the...
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16 comments
Anonymous
#563112

:)

Although initially I thought the products were on the pricey side, as I started to really narrow down what I was spending at the store and adding everything up, ordering better products for myself and my family made sense to us and keeps us on a budget. I can tell you we are all spending that in the store and then some, monthly.

I am now building a business and it's taken off pretty quickly but does take time. You have to DO THE WORK. Nobody is going to knock on your door and say HEY! Enroll me! I am mainly doing it alone but have the support there if I need it. The biggest challenge the doubters have to get over is #1: IT'S NOT MLM. research what MLM is and you'll see it's quite different. #2: ITS NOT A SCAM. You are getting GREAT products that are affordable! You have your own online account just like Amazon or anything else, you're given a tracking number and a few days later your box of products that YOU ordered arrive at your door. All you are doing is switching stores.

Lastly, don't be afraid to get out there and do the presentations YOURSELF. When someone else does them for you, they are getting leadership points. If you happen to get any of your friends to buy a Value Pack, and they start building the business, why would you give those leadership points away? Get to know the business and do the presentations yourself. The business model is pretty simple to understand. I hope this helps some of the leery people become a little more educated in becoming a shopper... and I hope that the ladies or gentlemen that want to build the business on this post, see that they CAN DO IT!

If I can do it, YOU can!

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Review
#169331 Review #169331 is a subjective opinion of poster.
Service
Melaleuca Customer Care

Melaleuca in Aurora, Colorado - Charged for product that was never received

I was reinstated I believe in October. There were some shipping charges that needed to be paid before I could come back. At that time You withdrew the charges $12-- and charged me for an automatic ship. Today is the 12 Jan 2010. My account has been debited for $61.20 twice with no product. Please reimburse my account and remove me as a customer. I returned to melaleuca in good faith and now its happening all over again. I have my bank statement with the dates that you attempted to get money and the bank charged me $28.00 each time. A formal complaint will follow with my signature; and this complaint will also be included. Thank you for all your attention to this matter. Carol West 1301 S. Andes St. Aurora, CO 80017 720/298-0874 (c)
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5 comments
Anonymous
#532369

@mommajill....why are you commenting on posts from two years ago? You've been on 3 posts that I have seen, and I'm sure I'll see others.

Trust me, these people are long gone...anyone who has had a bad experience with Melealuca isn't coming back. :upset

Anonymous
#531984

Praise God, So far I have had nothing but great experiences with both Customer Service, and Business Department, also the products are worth their weight in gold......

hate to hear you had a bad experience, but I agree you should contact the available departments and get to the root of the problem...

Anonymous
#110804

I would advise you to directly contact Melaleuca. I have been a very satidfied customer for over 5 years and have never had any problems with this. If I didn't receive a product I ordered or had a damaged item in my order, I contacted customer service and they immediately shipped the original or a replacement to me.

They want their customers to be happy, all you have to do is ask them. This company is NOT a scam! The scammers are those who are selling products with harmful and hazardous ingredients right out in plain sight on your grocery store shelves. They are the ones doing damage to your health and scamming your wallets.

If you look them up on the BBB, you'll see they have satisfied any complaints they have had with their customers.

Anonymous
#107259

As a past extremely unsatisfied customer, I encourge you to cancel ASAP. I am so happy to no longer do business with a company that I consider a total Scam!!!

Anonymous
#104477

Since the internet has grown so fast with so many forums it seems easier to post on boards like this rather than filing Formal complaints with the Better Business Bureau.

The BBB is the only legitimate organization for consumer fraud complaints. They deal directly with the company for you, have an arbitration arm to work out satisfactory results and never leave a complaint open.

If you have not filed with them you have not legitimized your complaint and leaves one to wonder as to the validity of these posts.

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Review
#167492 Review #167492 is a subjective opinion of poster.
Service
Melaleuca Customer Care
I have been a Melaleuca customer for 10 years completely committed on the cleaning products, they are absolutely the most effective that I have ever used. Our 2 children have never missed a single day of school due to sickness, neither has had a cavity, and recieve...
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10 comments
Anonymous
#1111291

I am glad you have had a great experience. However, I urge you to educate yourself on the ingredients, turn the bottles around and research each ingredient.

They may be better than what's at the grocery store, but they are far from truly safe products, free of toxins. Please, learn about each ingredient, then make a self educated decision, not one based on what they tell you.

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#140541 Review #140541 is a subjective opinion of poster.
Service
Melaleuca Customer Care
I've recently read a string which I believe to be misinformed consumers.... I have been a Melaleuca customer (not a sales agent) for more than 6 years now. I can honestly say that my family is one of the healthiest in our neighborhood ( my daughter was one of two...
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1 comment
Anonymous
#946666

I'm so glad to hear some good comments about Melaleuca. I truly think that those customers that are happy are just ..

happy and go on about their lives being healthy instead of taking the time to place comments about how pleased with the products they are. When someone told me they had read some of these I got online and looked them up. WOW! I think the happy customers should be getting on here too, because Melaleuca is the most reputable online company that I've done business with.

We too are getting rid of harmful cleaners that we breathe every day and discontinued using the things that we put on our skin - which totally soaks up everything you put on it!!! I haven't found a single item that we don't like - maybe at some point we will, but my gosh!

If you don't like a pair of shoes in a shoe store, you don't stop going there - you try something else!!!! (duh!)

Review
#138371 Review #138371 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Just signed up on Dec.20,2007.I really liked the lotion I had sampled. I started my membership with intent to use products for primarily my personal and my family use. My first shipment came. Items to be consumed internally, were well past the expiiration date stamped...
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9 comments
Anonymous
#98693

I THANK GOD FOR MELALEUCA IS HAS HELPED ME TO STAY HOME WITH MY KIDS AND STILL MAKE SAME PAY CHEQUE AS WHEN I WORKED!!!!!!!!!!

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Review
#110015 Review #110015 is a subjective opinion of poster.
Service
Melaleuca Customer Care