State: Illinois Product: Melaleuca Membership Clear all filters (5 of 136 reviews match)
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At first, i was super happy with melaleuca. But then when i had to continuously order almost $100 a month to stay active, it got old. Then i really stsrted lookong at thier products and realized that the whole company is a big scam. They dont clearly label their...
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#1695742 Review #1695742 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Pricing issue
4.1
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I have to respond. I do like many of Melaleuca's Products. There are some that I wish they changed just a few ingredients and it would be perfect. As for so many barking about the monthly purchase or cancelation...2 things... why write a negative review when this is...
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3 comments
Anonymous
#1111239

I agree. We've been Melaleuca customers for years and their products are great.

You can have a "pre selected back up list" and they only send the items that you've chosen or you can get a certificate for your monthly payment to use at a later date. Some people are never happy

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#774795 Review #774795 is a subjective opinion of poster.
Service
Melaleuca Membership
I think if shipping was included we would have many more customers. Shipping shud be free for membership customers. Direct customers shud only be charged for shipping it will be a reward for happy members and will keep them even longer. It would make them feel like...
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7 comments
Anonymous
#869008

How much is shipping and handling?

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Review
#522890 Review #522890 is a subjective opinion of poster.
Service
Melaleuca Membership
I've been reading everyone's reviews and I have some questions. I'm being asked to open a household account but if a customer or rep could please clarify a few things first I'd appreciate it. 1. Do you have to sign up for membership to purchase the products? If so, is...
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49 comments
Anonymous
#1131784
1. Do you have to sign up for membership to purchase the products?

If so, is there a fee to become a member? I'm being told it's an online store but I don't get why I have to become a "member" to shop.
Answer: You are not forced to sign up but yes you need to be a member to buy the products. It is kinda like Sam's if your not a member you don't get to shop in the warehouse.

Now there is Melaleuca products on Amazon and Ebay problem with that is you don't know how long they have had it and they are triple the price of what it would cost if you are a preferred customer. There is many other benefits such as free products and shopping through 650 more stores that give up to 15% cash back I will name a few Best Buy, Target, Macy's, Dell, Home Depot and much more.. The lifetime membership fee is $29 and every year after that is $12 every year after. You have 4 months to get your membership money back and 60 days to try a product or your money back.

Now sometimes like this month it is $1 to be a preferred customer..
2. What is a backup order? Do they send you stuff you don't actually order?
Answer: Backup order is now called a select pack When you first become a Melaleuca customer you will have a select pack order in place now you can go and customize what you want anytime. What I did was ordered my first month and then once I figured what I liked I would customize my select pack to my liking so If I ever forgot to order by the end of that month cause I was busy or just forgot, the select pack would be sent out and It would be billed to my account almost like I placed my order that month.

If I place my order every month I would never have to worry about my select pack going out it would only go out if I forgot to order one month. having this in place protects your membership status and discounts and benefits..
3. I've seen mention about "points"?

What are points?
Answer: We are in 19 different countries so melaleuca uses a point system. Every product has points attached to it in the USA we have over 450 products which is 5,000 points.. So lets say someone from China buys renew lotion which is one of our best products for dry skin. So they buy the 8 oz bottle which is 7 points and when we buy it here in America it is 7 points someone in Canada buys it and it is 7 points so instead of figuring out all those currencies Melaleuca makes it easy and attaches points to each product..

If the product is a higher price then the points are higher.. When you become a customer you have the option of doing 75 points or 35 points everyone chooses the 35 points and what this means is your telling Melaleuca that you will purchase up to 35 product points < $50 to$60> or more per month and in turn Melaleuca will give you access to 650 stores that gives up to 15% cash back, Watch some videos to educate you on the manufacturer and the products, in turn they pay you and that is loyalty dollars that you can use to get free products! You are receiving wholesale prices instead of market prices if these was being sold in like your local store. You may find our products being sold at Amazon.com or Ebay but they are so much more expensive and probably not fresh..

Being a member is awesome been with them for close to 3 years and very happy and I know I get my products sent to my door and very fresh not sitting on some shelf getting old.

have more questions feel free to contact me.. Regards, Christopher naturalproducts73@gmail.com
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#235808 Review #235808 is a subjective opinion of poster.
Service
Melaleuca Membership
When I called Melaleuca's corporate Headquarters I was told that I can only cancel online. When I asked to speak to a supervisor I was curtly told that a supervisor would say the same thing. I have attempted to find an option to quit on their website but have not...
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15 comments
Anonymous
#697535

Total scam. Just try to quit.

We had to actually cancel our credit card to rid ourselves of these thieves. Avoid at all costs!!!!

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Review
#232503 Review #232503 is a subjective opinion of poster.
Service
Melaleuca Membership

Contact Melaleuca Customer Service

Website:
www.melaleuca.com
Mailing Address:
4609 West 65th South
Idaho Falls, Idaho 83402
United States
Phone:
(800) 522-3172
All Melaleuca Contacts

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