I became a member of this out fit thru a cousin who had great things to say about it. She had signed me up, I said I would try it out.
Not knowing what she had signed me up for... I used the services for a few months, however my work schedule had gotten hectic and I was traveling quite a bit and no longer had use for the bulky products. I tried to suspend the services however they refused to suspend the services. They told me I had to cancel the services.
When I tried to cancel I was unable to open their web pages due to them being unsafe via firewalls. I called several times to cancel and again they refused to cancel anything, saying I signed a contract. I never signed up for anything. Then they tried to send me automatic shipments, I had ups reverse all shipments to my house to be returned right back to them.
Then the texts started...then emails phone calls. Saying I owed them money for the orders that I never place or made and were all returned to them. I sent a letter stating they could no longer contact me unless via usps. They ignored it and continued to contact me and harass me for items I never ordered or received.
Shady business whit even worse customer service. Not to mention violating laws by harassing customers and trying to force their less then superior products on customers.
Next steps are filing complaints with local jurisdictions.
Product or Service Mentioned: Melaleuca Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.