State: Idaho City: Idaho Falls Product: Melaleuca Membership Clear all filters (6 of 136 reviews match)
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4.9
Details
I have been using Melaleuca products for over 19 years and I do not have a single complaint about the company, the products or their integrity. My family was going to put me in assisted living until I started taking Melaleuca vitamins. Their products are...
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6 comments
Anonymous
#1572018

Shipping and Handling is outrageously exlensive

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Review
#1332236 Review #1332236 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Good quality
4.4
Details
I love the products and always have. Been a preferred member for over a year now. Initially I signed up aa a marketing executive but couldn’t stand the extremely strict marketing rules, I do have a question to anyone who knows what the deadline is to make my min order...
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4 comments
Anonymous
#1463172

I have signed up for certificates. At the end of the month I am charged $55.39 and that is added as a credit to my account to use at a later date.

That way I avoid a random shipment if I forget to place and order. Hope your husband is on the mend.

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Review
#1223726 Review #1223726 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Good quality
5.0
Details
I have had nothing but success with Melaleuca, Yes its a one time membership fee now of $19. annually. They charge me $9.99 a month for my Business Reporting because I chose to do the business! And my monthly orders have been as low as $70. and as high as I wanted to...
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4 comments
Ordean
#1357366

Yes I understand, they got you in the loop too! There's no way any of Melalueca products work!

How much are you getting paid to lie to new customers? Melalueca is a complete Rip-Off.

you guys even make "fake" check stubs, claiming to have made several thousand dollars in a week..really? But you continue holding on to your full time job.

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Review
#1070200 Review #1070200 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Good customer service
Tags
  • Excellent Service
1.5
Details
I am very disappointed in their sales tactics in NOT advising prospects what the initial meet is about.What is all that secrecy all about if they are legit in how they prospect customers??? Also : -cancellation experience after 2 days sign up was atrocious I am have a...
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2 comments
Anonymous
#1379713

Your presenter needed the enrollment in November. He/She should've enrolled you on Dec.

1 instead...allowing you one full month to get use to the products that you ordered , probably in the back up order...but with a $90.00 charge you ordered more than 35 points....which is @ $52.00 a month and the shipping charges are $6.00. Then again they might 've added the enrollment fee of $29.00 to it. so the total would be $77.00 not $90.00. You were entitled to a full refund including the enrollment fee.

So you should pursue the refund. They'll refund everything except the shipping cost. If you've received an email about your membership being cancelled check your credit card to make sure the amount is refunded.

OR call customer service and inquire if you don't have your money back yet. They will tell you what to do, and if you're nice to them, they'll be nice to you in return.

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Review
#965782 Review #965782 is a subjective opinion of poster.
Service
Melaleuca Membership
Cons
  • Selling tactics
Reason of review
Return, Exchange or Cancellation Policy
Loss
$100
Preferred solution
Full refund
I emailed Melaleuca to cancel my membership. I received a response two days later advising me that I need to call them to cancel. I called to cancel and was advised that I need to complete and sign a form to cancel. I completed, signed and emailed the form back to...
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3 comments
Anonymous
#1206001

It is easy to cancel membership. I have known people who are not that bright who did it easily.

Actually, I have only known people who are not that bright to have cancelled.

(Perhaps you are an exception.) Who doesn't want safer, more effective products that they're buying somewhere anyway, for less money than Target or Walmart?

The form is easy to download and print, sign and upload. The reason they don't want to cancel without verifying your signature is so that you don't lose your benefits, which are substantial, without your verified consent.

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Review
#898065 Review #898065 is a subjective opinion of poster.
Service
Melaleuca Membership
Cons
  • Complete experiance
  • Cancellation process
Reason of review
Cancellation Process
Loss
$70
Preferred solution
Let the company propose a solution
Tags
  • melaluca scam
  • Melaleucas policies
  • Melaleuca Wellness Complaint
  • Melaleuca Customer Service
  • Melaleuca Complaint
  • Melaleuca Cancellation
5.0
Details
Whenever you sign up for ANY kind of membership, not just Melaleuca, you should ALWAYS carefully read and understand the Terms and Conditions of your membership. Do not rely on any person to tell you what those Terms and Conditions are, they could easily leave...
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2 comments
Anonymous
#1013160

The statement of policies link does not work, but I was able to google it. The problem arises when the company does not make this form known to its customers, or they simply don't understand it.

The Consumer Protection Act states that if a customer does not understand a contract, then the way it is explained to them by the company is binding. This was done because so many companies twist things around to those who do not get all the legal jargon.

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Review
#637198 Review #637198 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Common Sense

Contact Melaleuca Customer Service

Website:
www.melaleuca.com
Mailing Address:
4609 West 65th South
Idaho Falls, Idaho 83402
United States
Phone:
(800) 522-3172
All Melaleuca Contacts

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