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4.9
Details
I have been using Melaleuca products for over 19 years and I do not have a single complaint about the company, the products or their integrity. My family was going to put me in assisted living until I started taking Melaleuca vitamins. Their products are...
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6 comments
Anonymous
#1572018

Shipping and Handling is outrageously exlensive

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Review
#1332236 Review #1332236 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Good quality
I started using Melaleuca toothpaste about three years ago — always trying to do the “natural“ thing. I have only recently started to wonder if it is good for me at all. Realizing I was starting to have teeth problems again I decided I needed to brush more frequently...
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Review
#1295210 Review #1295210 is a subjective opinion of poster.
Product
Melaleuca Toothpaste
Reason of review
Damaged or defective
4.4
Details
I love the products and always have. Been a preferred member for over a year now. Initially I signed up aa a marketing executive but couldn’t stand the extremely strict marketing rules, I do have a question to anyone who knows what the deadline is to make my min order...
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4 comments
Anonymous
#1463172

I have signed up for certificates. At the end of the month I am charged $55.39 and that is added as a credit to my account to use at a later date.

That way I avoid a random shipment if I forget to place and order. Hope your husband is on the mend.

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Review
#1223726 Review #1223726 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Good quality
5.0
Details
I've known about Melaleuca for years and never gave them a chance. I'm a BIG bargain shopper and I'm a conscious consumer (I read ALL labels), so Melaleuca has been a match made in Heaven for me. Their stuff is naturally based, safe, environmentally friendly,...
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Review
#1144357 Review #1144357 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Pros
  • No toxic chemicals and save money
Reason of review
Good customer service
Tags
  • Melaleuca Warning
  • Melaleuca Membership Scam
1.2
Details
I am thoroughly disgusted with this company. To help a friend get her business off the ground, I bought their vitamins for 100.00. At no time was I told that they are going to keep sending this stuff and charging my credit card. I called and was told that I needed to...
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7 comments
Anonymous
#1631578

I can testify to this myself, as they are continuing to harass me and make unauthorized charges on my credit car. The sent me products I did not order and when I refused the product, they are charinging me for the shipping and return shipping. They are spending more money trying to get that $16

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Review
#1078863 Review #1078863 is a subjective opinion of poster.
Product
Melaleuca Vitamins
Cons
  • Products sent to me that i did not order
Reason of review
Poor customer service
Loss
$260
Preferred solution
Full refund
5.0
Details
I have had nothing but success with Melaleuca, Yes its a one time membership fee now of $19. annually. They charge me $9.99 a month for my Business Reporting because I chose to do the business! And my monthly orders have been as low as $70. and as high as I wanted to...
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4 comments
Ordean
#1357366

Yes I understand, they got you in the loop too! There's no way any of Melalueca products work!

How much are you getting paid to lie to new customers? Melalueca is a complete Rip-Off.

you guys even make "fake" check stubs, claiming to have made several thousand dollars in a week..really? But you continue holding on to your full time job.

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Review
#1070200 Review #1070200 is a subjective opinion of poster.
Service
Melaleuca Membership
Reason of review
Good customer service
Tags
  • Excellent Service
5.0
Details
I have been a loyal customer for over 12 years. I order every month because I love the products and they have helped my family in many ways. These are the products we use in our home every day. I would never go back to buying from any other store. Their customer...
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2 comments
Anonymous
#1401322

ALSO they didn't LISTEN to the presentation either!

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Review
#1025993 Review #1025993 is a subjective opinion of poster.
Reason of review
Good quality
1.0
Details
BE CAREFULL, the 100% satisfaction guarantee is not what you think. ie: You buy a bottle of vitamins and decide they aren't for you after taking them. There is no warranty if you can't return the product. Of course you can't return the product because you used them to...
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8 comments
Anonymous
#1530810

I love it, helped my son with his asthma..i also had a bad dry spot on the palm of my hand for over a year..i tried using gloves when i cleaned nothing happened nothing worked. I tried renew from melaleuca and within a couple weeks it started to go away! Sorry it didnt work out for you.

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Review
#1006405 Review #1006405 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$200
Preferred solution
Full refund
1.5
Details
I am very disappointed in their sales tactics in NOT advising prospects what the initial meet is about. What is all that secrecy all about if they are legit in how they prospect customers??? Also : -cancellation experience after 2 days sign up was atrocious I am have a...
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2 comments
Anonymous
#1379713

Your presenter needed the enrollment in November. He/She should've enrolled you on Dec.

1 instead...allowing you one full month to get use to the products that you ordered , probably in the back up order...but with a $90.00 charge you ordered more than 35 points....which is @ $52.00 a month and the shipping charges are $6.00. Then again they might 've added the enrollment fee of $29.00 to it. so the total would be $77.00 not $90.00. You were entitled to a full refund including the enrollment fee.

So you should pursue the refund. They'll refund everything except the shipping cost. If you've received an email about your membership being cancelled check your credit card to make sure the amount is refunded.

OR call customer service and inquire if you don't have your money back yet. They will tell you what to do, and if you're nice to them, they'll be nice to you in return.

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Review
#965782 Review #965782 is a subjective opinion of poster.
Service
Melaleuca Membership
Cons
  • Selling tactics
Reason of review
Return, Exchange or Cancellation Policy
Loss
$100
Preferred solution
Full refund

Contact Melaleuca Customer Service

Website:
Mailing Address:
4609 West 65th South
Idaho Falls, Idaho 83402
United States
Phone:
(800) 522-3172
All Melaleuca Contacts

Melaleuca Products and Services Reviews

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Latest Question

Melaleuca Questions
I emailed Melaleuca to cancel my membership. I received a response two days later advising me that I need to call them to cancel. I called to cancel and was advised that I need to complete and sign a form to cancel. I completed, signed and emailed the form back to...
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3 comments
Anonymous
#1206001

It is easy to cancel membership. I have known people who are not that bright who did it easily.

Actually, I have only known people who are not that bright to have cancelled.

(Perhaps you are an exception.) Who doesn't want safer, more effective products that they're buying somewhere anyway, for less money than Target or Walmart?

The form is easy to download and print, sign and upload. The reason they don't want to cancel without verifying your signature is so that you don't lose your benefits, which are substantial, without your verified consent.

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Review
#898065 Review #898065 is a subjective opinion of poster.
Service
Melaleuca Membership
Cons
  • Complete experiance
  • Cancellation process
Reason of review
Cancellation Process
Loss
$70
Preferred solution
Let the company propose a solution
Tags
  • melaluca scam
  • Melaleucas policies
  • Melaleuca Wellness Complaint
  • Melaleuca Customer Service
  • Melaleuca Complaint
  • Melaleuca Cancellation