I was advised I had to write a letter. Sign a letter.
Fax a letter. All to cancel an account. This is horrible. And to return an order, I basically had to do the same.
This is too complicated. Number one I signed on to this without knowing all of these limitations. I don't believe their products warrant all this bureaucracy. Plus they made sure that you can't make any complaints on their site because of course they want to be viewed as this elite institution.
I feel like I can't escape they hold you hostage on purpose. What such poor customer service organization
Reason of review: Poor customer service.
Preferred solution: To be done with the company.
Melaleuca Cons: How i felt i, How i felt entraped.