Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I recently closed my melaleuca account because it's too expensive and the quality is not as good as they make it out to be.

1. You have to buy monthly and I was spending an average of $120.

2. If you do not meet monthly requirements they ship you what they call a back up order and you spend an average of $70 on that on top of your previous order.

3. The products are overpriced for not being organic. I have found cheaper products at the store that are 100% organic.

4. They do not disclose all ingrediants. For instance, fragrance. What do they use for their fragrance? No one knows. With my organic products I know exactly what is in them, including the source of the fragrance.

5. I can get better quality products for much cheaper off Amazon or Thrive or from my gorcery store. They have an endless selection of fragrance free and organic at every store. You just have to look and its way cheaper than melaleuca. The best part is, you are not required to order monthly when you go to the store.

6. People who do melaleuca are insane about it. The people who sell the products are literally obsessed. I had my enroller over, before I canceled. She saw non melaleuca products in my home and had a fit. She told me to only use melaleuca and I didnt hear the end of it for hours.

7. Warning: if you want to cancel your account it is super easy to do so. Do not talk to your enroller because your enroller will not allow you to cancel. Simply write a letter to melaleuca and fax it in. My account was closed the same day i faxed my letter in. Had my enroller known that I wanted out she would have pulled a stunt to keep me in. Long story but its easy to get out of. Just go directly through melaleuca to cancel. Melaleuca people are crazy and they will do anything to keep you as a customer. I have many stories about crazy enrollers who lied and cheated just to keep their status within the company.

7. Melaleuca is a great company and a great business if done the right way. I do respect their CEO and his values. It is the enrollers that I have issues with and the products are extremely expensive. If we did not have to order monthly then I would use their products. There are many products I love and miss but unfortunately the membership costs and monthly minimum are too much.

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