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I signed up as a preferred customer. Received my products, didn’t like the products so decided to return them.

They charge you for shipping when ordering the products. Upon returning the products you pay the shipping cost and the company STILL charge you additional shipping fees that you’ve ALREADY paid! Deducting out of your refund!

Never again! Will not recommend to anyone!

Product or Service Mentioned: Melaleuca Shipping Service.

Reason of review: Pricing issue.

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Hi there. When you return a product you are not refunded for the shipping cost when they send out the products because it costs to send you the products in the first place.

You are required to pay for sending the product back you can choose any carrier you would like.

Melaleuca does provide a prepaid label and sometimes will offer free labels to customers. The return policy is stated in the customer membership agreement and statement of policies which you agreed to when you signed up

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