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Contact Melaleuca Customer Service

Melaleuca Phone Numbers and Emails

Toll-Free Number:

  • (800) 522-3172
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Headquarters:

  • (208) 522-0700

Melaleuca Emails:

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How to Contact Melaleuca Customer Service?

Most Popular Number:

(800) 522-3172
Total calls: 1 063 Issues resolved: 79 Last call: Jan 16, 2025
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PissedConsumer Reporter

The Melaleuca phone number for customer service inquiries is 1-208-522-0700. You can call their customer support for general information about the company and its products. You can learn more about becoming a Melaleuca company member at 1-800-262-0600. If you want to join their program, call the referral team at 1-800-522-3172. The customer service advisors will explain the enrollment details and recommend a person to guide you at the start. You can place an order and get in touch with the corporate office representatives at 1-208-534-3000. The company agents at this number also deal with customers’ concerns, complaints, and compliments. If you require web assistance, dial 1-800-742-2444.

The Melaleuca email address for general questions is info@melaleuca.com. You can email the customer care team for information about their products, ingredients, and prices. You can also learn more about membership and ways to join their team at this email. The customer support assistants will answer your questions and provide contact information of the experts to guide you. The same email can be used to reach the Help Center with your complaints or suggestions. The Melaleuca customer service representatives will contact you after they study your issue or offer. If you have questions about privacy policy or data protection, send them to privacy@melaleuca.com.

The Melaleuca hours of operation are Monday through Friday from 6 a.m. to 10 p.m. MST and Saturday between 8 a.m. and 5 p.m. MST. The customer service is not available on Sundays and U.S. National Holidays. The company’s feedback center is operational 24/7 for you to share your experience anytime, day or night.
If your issue is not time-sensitive, you can email their customer care team or message them via social media. The support assistant usually responds to direct messages on social media within several business hours. You can also use their regular mailing address: Melaleuca, Inc., 4609 West 65th South, Idaho Falls, ID 83402, United States.

You can contact the company’s customer support by signing in to the Melaleuca website. If you are not a member, click the Get To Know Melaleuca button to get the customer care agents to help you join their team. They will inform you about the membership benefits and explain the enrollment details. If you are already their client, log into the Melaleuca account, click the Share Your Feedback button to answer the standard questions in the form, and share the details of your experience with their products and services. The customer service representatives will contact you after they study your issue and provide information or help should you need it.

Melaleuca Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Melaleuca Customer Service is rated at 3 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Melaleuca is 8005223172. 89% of consumers used this number to address their issues and concerns.

  • The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as Melaleuca may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

Melaleuca Website:

Melaleuca Help Center:

Corporate Office Address:

Melaleuca Inc.
4609 West 65th South
Idaho Falls, Idaho 83402
United States

Melaleuca Rating Based on 338 Reviews

Rating details

3.0
more details
Customer service
Product or Service Quality
Website
Discounts and Special Offers

Rating stats

Rating trend

How Good is Melaleuca's Customer Service?

Advay Hdp
Advay Hdp
Feels Neutral | Oct 04, 2024

I wish they still had my makeup

Read full quote
Cornelius Luj
Cornelius Luj
Feels Disappointed | May 17, 2024

Really bad and I am exauated

Read full quote
Debra L Jup
Debra L Jup
Feels Disappointed | Nov 21, 2023

Easy to become a member! Difficult to try and cancel!

Read full quote
Leif Jfz
Leif Jfz
Feels Satisfied | Nov 17, 2023

The customer service representative was sweet, courteous, kind and helpful.

Read full quote
Tyjanae Npa
Tyjanae Npa
Feels Neutral | Jun 28, 2023

Did not help

Read full quote
Jenaya Zbv
Jenaya Zbv
Feels Satisfied | May 09, 2023

8!!!!

Read full quote

Summary of Melaleuca Customer Service Calls

1.2K TOTAL
CALLS
03:25 AVG CALL
DURATION
21% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Melaleuca?

Activation/ Cancellation Question:

  • “Cancel”
  • “Cancelled membership”
  • “A canceled membership”

Request for Information Question:

  • “To place order”
  • “Question about orders”
  • “To place an order”

Account Question:

  • “Never given membership refund”
  • “I want to quit as a member”
  • “Membership Pause/Hold”

Shipping and Delivery Question:

  • “I have not gotten a receipt in my email for my order. Did you get it? I put in an order in Saturday evening and tonight. Same order can you let me know you have the order for November?”
  • “Wrong items received”
  • “Missing item from order”

Product/ Service Question:

  • “Access bars nasty”
  • “Order error”
  • “Order products”

Return/ Replace Question:

  • “Want to clarify ordet? From yesterday change not sure it went thriougj”
  • “Return”
  • “Return items”

Payments and Charges Question:

  • “Being billed for products not received”
  • “Charges”
  • “Change payment”

Staff Question:

  • “Customer service”
  • “Discontinue service”
  • “Cancle service”

Refund Question:

  • “Refund”
  • “I am expecting a refund and have yet to receive it”

Cards Question:

  • “Apply for credit card”
  • “Unknown credit card charge”
  • “Change my card”

Website/ Application Question:

  • “New member and would like to order online”
  • “Website not working”
  • “Site issues”

Employment Question:

  • “Taxes- need my 1099”
  • “When do we get paid”

Other Question:

  • “Home Security”
  • “To spend certificates”
  • “Re enroll”

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