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Summary of Melaleuca Customer Service Calls

139 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
03:19 AVG CALL DURATION
15% ISSUES RESOLVED

Customers Contact Melaleuca to Ask about:

Activation/ Cancellation:

  • “Cancel membership”
  • “I canceled my subscription. Still charged for a backup order. Need refunded.”
  • “I want to cancel membership”

Request for Information:

  • “Check my last order”
  • “About an order”
  • “Quetion about a product.”

Return/ Replace:

  • “Back up order return”
  • “Change address”
  • “Returns”

Payments and Charges:

  • “Billing”
  • “I have had somebody charged my debit card and send me products that I didn't order after I cancelled my subscription.”

Account:

  • “To put a hold on my account”
  • “Can't log in”

Cards:

  • “Change my card”

Shipping and Delivery:

  • “To see if my order has shipping yet”

Product/ Service:

  • “Broken item”

Other:

  • “Pumps”
  • “Registration”
  • “Pricing”

Melaleuca Rating Stats

3.0 out of 5 stars
based on 247 reviews
See all 689 reviews

Rating stats

  1. 71 reviews
  2. 38 reviews
  3. 30 reviews
  4. 19 reviews
  5. 89 reviews

About Melaleuca

Top 5 Melaleuca Products

Vitamins, Shampoo, Supplement, Renew Lotion, Toothpaste

Top 5 Likes about Melaleuca

High quality product, Cleaning products, Products, Product, I love their products in general

Top 5 Dislikes about Melaleuca

Monthly commitment, Deceptive misleading miserable, Commitment to a monthly order, Would not allow me to closing account, Pyramid scheme

Summary

Melaleuca is a private company. The company was founded in 1985. It is headquartered in Idaho Falls, Idaho. Melaleuca is a wellness company that provides different nutritional, cosmetic and skin care products. The company was founded as Melaleuca Oil and started to sell a product formulated from extract of the melaleuca tree. The original company provided the products the effects of which were not verifiably proved and documented. Later on the company was acquired by Frank Valdersloot who reorganized the company and created a new marketing model. At the present time Melaleuca sells its products in many countries all over the world.

Melaleuca reviews and complaints

Melaleuca is ranked 24 out of 1085 in Health and Beauty category

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Melaleuca Stats

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Number of Reviews

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Number of Calls

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