Melaleuca Phone Numbers and Emails

Toll-Free Number:

  • (800) 522-3172
Send Message

Headquarters:

  • (208) 522-0700

Melaleuca Emails:

Legal
Privacy Inquiries
info@melaleuca.com
Is this your business?

How to Contact Melaleuca Customer Service?

Most Popular Number:

(800) 522-3172
Total calls: 958 Issues resolved: 76 Last call: Apr 8, 2024

What Is the Melaleuca Phone Number?

The Melaleuca phone number for customer service inquiries is 1-208-522-0700. You can call their customer support for general information about the company and its products. You can learn more about becoming a Melaleuca company member at 1-800-262-0600. If you want to join their program, call the referral team at 1-800-522-3172. The customer service advisors will explain the enrollment details and recommend a person to guide you at the start. You can place an order and get in touch with the corporate office representatives at 1-208-534-3000. The company agents at this number also deal with customers’ concerns, complaints, and compliments. If you require web assistance, dial 1-800-742-2444.

Can I Email Melaleuca Customer Service?

The Melaleuca email address for general questions is info@melaleuca.com. You can email the customer care team for information about their products, ingredients, and prices. You can also learn more about membership and ways to join their team at this email. The customer support assistants will answer your questions and provide contact information of the experts to guide you. The same email can be used to reach the Help Center with your complaints or suggestions. The Melaleuca customer service representatives will contact you after they study your issue or offer. If you have questions about privacy policy or data protection, send them to privacy@melaleuca.com.

What Are Melaleuca Hours of Operation?

The Melaleuca hours of operation are Monday through Friday from 6 a.m. to 10 p.m. MST and Saturday between 8 a.m. and 5 p.m. MST. The customer service is not available on Sundays and U.S. National Holidays. The company’s feedback center is operational 24/7 for you to share your experience anytime, day or night.
If your issue is not time-sensitive, you can email their customer care team or message them via social media. The support assistant usually responds to direct messages on social media within several business hours. You can also use their regular mailing address: Melaleuca, Inc., 4609 West 65th South, Idaho Falls, ID 83402, United States.

How Do I Contact Melaleuca Customer Support via the Website?

You can contact the company’s customer support by signing in to the Melaleuca website. If you are not a member, click the Get To Know Melaleuca button to get the customer care agents to help you join their team. They will inform you about the membership benefits and explain the enrollment details. If you are already their client, log into the Melaleuca account, click the Share Your Feedback button to answer the standard questions in the form, and share the details of your experience with their products and services. The customer service representatives will contact you after they study your issue and provide information or help should you need it.

PissedConsumer Club

Contact Information

Melaleuca Website:

Melaleuca Help Center:

Corporate Office Address:

Melaleuca Inc.
4609 West 65th South
Idaho Falls, Idaho 83402
United States

Melaleuca Rating Based on 338 Reviews

Rating details

3.0
more details
Customer service
Product or Service Quality
Website
Discounts and Special Offers

Rating stats

Rating trend

How Good is Melaleuca's Customer Service?

Debra L Jup
Debra L Jup
Feels Disappointed | Nov 21, 2023

Easy to become a member! Difficult to try and cancel!

Read full quote
Leif Jfz
Leif Jfz
Feels Satisfied | Nov 17, 2023

The customer service representative was sweet, courteous, kind and helpful.

Read full quote
Tyjanae Npa
Tyjanae Npa
Feels Neutral | Jun 28, 2023

Did not help

Read full quote
Jenaya Zbv
Jenaya Zbv
Feels Satisfied | May 09, 2023

8!!!!

Read full quote
Jeanmarie Ths
Jeanmarie Ths
Feels Satisfied | Mar 10, 2023

I haven't gotten to talk to no one

Read full quote
Glenys Hcm
Glenys Hcm
Feels Satisfied | Feb 17, 2023

Horrible. Not able to reach anyone asked to pay $5 TO CHAT NUMBERS NOT WORKING WATES 1/2 HOUR

Read full quote

Summary of Melaleuca Customer Service Calls

1.1K TOTAL
CALLS
03:25 AVG CALL
DURATION
23% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Melaleuca?

Activation/ Cancellation Question:

  • “Want to cancel my membership”
  • “I'd like to cancel my account”
  • “Order cancelation”

Request for Information Question:

  • “Question about my LLC”
  • “Wanna become a member I'm looking for same one closer to me”
  • “Need to ask about samples”

Shipping and Delivery Question:

  • “Did not receive my order”
  • “Lost package”
  • “Delivery”

Account Question:

  • “I forgot to place my order and was wondering if the default order had been sent out yet?”
  • “Change bank acct my payment comes from”
  • “Account information”

Product/ Service Question:

  • “Dissatisfied with product”
  • “Missing product”
  • “Damaged products”

Return/ Replace Question:

  • “To try to change autoship order”
  • “Change my default order”
  • “Change date”

Payments and Charges Question:

  • “Change payment”
  • “Double charge for order”
  • “Payment”

Staff Question:

  • “Customer service”
  • “Discontinue service”
  • “Cancle service”

Refund Question:

  • “I am expecting a refund and have yet to receive it”
  • “Refund”

Cards Question:

  • “Unknown credit card charge”
  • “Change my card”
  • “Rewards for credit card”

Website/ Application Question:

  • “Website not working”
  • “Site issues”
  • “Tech support with my website asap please”

Employment Question:

  • “Taxes- need my 1099”
  • “When do we get paid”

Other Question:

  • “Become a member”
  • “Missed item”
  • “Place an order”

About

Summary

Melaleuca is a private company. The company was founded in 1985. It is headquartered in Idaho Falls, Idaho. Melaleuca is a wellness company that provides different nutritional, cosmetic and skin care products. The company was founded as Melaleuca Oil and started to sell a product formulated from extract of the melaleuca tree. The original company provided the products the effects of which were not verifiably proved and documented. Later on the company was acquired by Frank Valdersloot who reorganized the company and created a new marketing model. At the present time Melaleuca sells its products in many countries all over the world.

Melaleuca reviews and complaints

Melaleuca is ranked 54 out of 736 in Health and Beauty category

Area Served

USA

Payment Methods

VISA

Compare Melaleuca To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Amway
101 reviews
3.2
It Works
2773 reviews
1.6
AdvoCare
355 reviews
2.7
Write a review
Do you have something to say about Melaleuca? What happened? What can we help you with?
Submit review Don't show this popup