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5.0
Details
The most common complaint I hear about Melaleuca in here is that it’s hard to cancel. It is really very simple. I put an account on hold for a customer every month or so. You can download a form, but you can also write a note saying ‘Please put my account on hold.’...
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Review
#1692426 Review #1692426 is a subjective opinion of poster.
Service
Melaleuca Membership
Pros
  • Wonderful products
  • Saving money on safe products delivered to my door
Cons
  • Some people enroll others without correct information
Reason of review
Honest return, exchange or cancellation policy
Tags
  • Love Melaleuca
  • No Scam Here

Melaleuca review: Ordering monthly

3.7
Details
I think you should be able to have a two month ordering time table. Sometimes I don't need anything for the month so I still have to put in a large order every month just to use my $20.00 in free product. then I end up having too much just to have to order again the next month. quite a hassle to say the least. Marge from St. Joe
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Review
#1655205 Review #1655205 is a subjective opinion of poster.
Pros
  • Fast delivery
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
1.0
Details
I have requested the cancellation form that Melaleuca requires to be filled out and sent in to cancel a membership, both online and via phone. They say that they will email the cancellation form. Garrett told me on the phone that it would take about 15 minutes to...
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Review
#1687681 Review #1687681 is a subjective opinion of poster.
Service
Melaleuca Membership
Pros
  • Good products
Cons
  • Commitment to a monthly order
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Send me the cancellation, process it within a reasonable time and cancel my membership
Tags
  • Melaleuca Membership Scam

Melaleuca review: A business that works

5.0
Details
The wellness company is a great place to hang your hat because it allows you to have a business that lasts a lifetime and a true residual income because of their 96% reorder rate. With over 450 products, reasonably priced comparable to what's in the marketplace and the grocery stores, but a much better value for your money, I say it is like a five star rating on Amazon. I have been a customer for 15 years and have created a true residual income working 5 hours a month.
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Review
#1676690 Review #1676690 is a subjective opinion of poster.
Pros
  • I love their products in general
Reason of review
Exactly as described/ advertised

Melaleuca review: I am a two year customer.

4.6
Details
I am happy with my shopping club experience. Customer service is outstanding. I haven't earned much money with the shopping club. Outstanding documentation on the quality of the products.
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Review
#1685633 Review #1685633 is a subjective opinion of poster.
Reason of review
Reliable warranty

Melaleuca review: I like it, read the directions

5.0
Details
I changed the cleaning products and many personal care items our family uses to Melaleuca this past July. They work and smell nice but most importantly, I have noticed that I no longer wheeze and cough when I clean. I have recommended this online shopping service to friends and many have joined and also like what Melaleuca has to offer. I have had 2 family members cancel their membership because they decided online shopping was not for them. Cancelling was absolutely NOT hard (like anything else, you must follow their procedure) and customer service has been very good and exceptionally polite. I feel very comfortable recommending this company and its products. Enjoy!
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Review
#1700969 Review #1700969 is a subjective opinion of poster.
Service
Melaleuca Membership
Pros
  • Good discounts
  • Affordable
  • Product label on every item
Cons
  • Learning curve
Reason of review
Honest return, exchange or cancellation policy
Tags
  • I Like Melaleuca

Melaleuca review in Atlanta, Georgia: Order not arrived

5.0
Details
Was deliver to sedano 3960 w 12av... But never knew about it.... Never got any paper or call... But all good
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Review
#1709174 Review #1709174 is a subjective opinion of poster.

Melaleuca review in Liverpool, England: To joinup

4.3
Details
. I was not well and also not working
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Review
#1687326 Review #1687326 is a subjective opinion of poster.
Product
Melaleuca Supplement
Reason of review
Bad quality
I'm going to write as a customer/business person in the industry. Believe it or not, I will cover some good as well as the bad…and the focus of my review isn’t to sway you to join ANY type of opportunity—it’s to spread awareness. My hope is that other Melaleuca execs...
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5 comments
Anonymous
#1680783

I agree! I have 2 friends trying to get me on a call.

I said can you just send me a link to start shopping? I was hoping for an Amazon type shopping experience. Just give me the link to your website.

I will check out the products, and start shopping. I don't have time for an hour phobe call.

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Review
#1250653 Review #1250653 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Reason of review
Poor customer service
My wife signed up with Melaleuca through a friend, and our story is very much like the other one-star reviews here: they shipped the vitamin pack every month like clockwork, and charged the credit card without any input from us. She liked the product, so we kept on...
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2 comments
Anonymous
#1693962

I have to agree with you about cancelling. I’m in the process of doing that right now.

I’m a bit annoyed with their process which I find as a bad business practice. Most reputable online businesses will provide you with a very easy avenue to cancel. Not these people. Melaleuca does not want you to cancel as evidenced by the many steps you have to take to get the infamous form.

The checklist you have to agree to makes it seem like you are going to lose your life for canceling. If I am unsuccessful in getting rid of this company, I have a very good lawyer that is more than willing to help me out.

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Review
#1423910 Review #1423910 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Reason of review
Return, Exchange or Cancellation Policy