New Reviewer

For personal reasons I want to cancel my account:thank you.

I have financial reasons and I can't buying products right now. I return products to the company and I want to refund my money Thank you
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ID
#3269443 Review #3269443 is a subjective opinion of poster.
Location
Los Angeles, California
Preferred solution
Full refund

Adjustment

I accidentally mailed a gift box to the wrong recipient and discovered the error immediately. I tried to cancel the order and resend it to the correct address but it was on a Sunday there was no recourse at that time. It took quite a while for me to straighten it out because the first agent I spoke to did not give me the best recommendation. When I called back with my concerns, those others I spoke to were very helpful.

User's recommendation: Make your order during business hours.

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ID
#3239972 Review #3239972 is a subjective opinion of poster.
Location
Oceanside, California
New Reviewer

Damaged product

The packaging of the Attain protein powder was cut and product was all over the remainder items in last shipment
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ID
#3180607 Review #3180607 is a subjective opinion of poster.
Location
Sidney, Ohio
Preferred solution
Replacement
New Reviewer

HIDE INFORMATION

I thought by cancelling my membership completely it cancelled everything. I received a bill that just states "Melaleuca Renewal". When I called the main number, they claim it's for something totally different like coupons, etc. They refused to refund this amount even though I stated there is NOWHERE that states this is separate and apart from your membership...NOWHERE! So I called the credit card company stating it's a fraudulent charge, and I'm refusing to pay this.

User's recommendation: Do not get involved with this company. They hide much information regarding their company and how they operate. It's definitely a pyramid scheme like everything else. You don't make the $$$$ they claim you can make unless you're willing to work 24/7.....not part time.

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ID
#3161786 Review #3161786 is a subjective opinion of poster.
Cons
  • Lack of customer service
  • False advertising
  • Fraudulent charges and information
Preferred solution
Full refund
New Reviewer

Resolved: Remove charge for backup order

Update by user Dec 06, 2021

Company fixed the issue and I have been provided with full refund.

Original review posted by user Dec 06, 2021
Membership in the product side has been canceled, but I still keep getting billed! This is a recurring problem, please stop.

User's recommendation: This is a recurring problem, please stop doing it!

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Resolved
ID
#3129131 Review #3129131 is a subjective opinion of poster.
Location
Sierra Vista, Arizona
Loss
$55
Preferred solution
Full refund
New Reviewer

Terrible experience! They take your money!

Please stay far away from Melaleuca! My son wanted to earn some extra money on line and this all natural company seemed like a good choice --- NOT. Here's the problem: * They charge their consultants at least $200 upfront to "work" for them * For a membership you MUST purchase something each month, if not, they will charge your credit card and send you random items you do not want or need * Their products are fine, but over priced for what they are. You can easily spend $80 for a small box of items * It's very difficult to cancel -- you have to download a special form hidden in their website, sign and mail it

User's recommendation: Stay away!!!

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ID
#3108850 Review #3108850 is a subjective opinion of poster.
Service
Melaleuca Membership
Pros
  • Products are pretty good quality
Cons
  • Charge your credit card without authorization
Loss
$60
Preferred solution
Let the company propose a solution
New Reviewer

Cancel membership

End membership no longer want to ordering is a great company. For vitamins and health products I just cant order from them anymore. Based on my personal life

User's recommendation: Oder if you want.

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ID
#3105344 Review #3105344 is a subjective opinion of poster.
Location
New York, New York
Preferred solution
Want to stop membership

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Still have a problem. Melaleuca sent me a box of stuff I dont want -

Still have a problem. Melaleuca sent me a box of stuff I dont want -
This is the 4th time addressing issues with mixing up delivery addresses and now sending me a bunch of items I don't recognize. My wife and I are livid!!! Amazon melaleuca is not!It seems there is an automated system that doesn't keep track of what we buy! I am hopeful we will get this resolved. I don't want the items _ My wife is now asking me to get laundry soap from the convenience dollar store - something I loath

User's recommendation: Please ask the customer first if the items are correct before sending - I have a history and its easy to check!

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ID
#3034123 Review #3034123 is a subjective opinion of poster.
Pros
  • Clean safe products
  • Affordable
Cons
  • Unreliable customer service and monitoring
  • Sale tactics
Preferred solution
Deliver product or service ordered

Cancel membership and auto delivery

Please cancel auto delivery and membership of Melaleuca products. I no longer can afford to pay this on this day November 1-2021. Sincerely Linda J Spadafore
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ID
#3033276 Review #3033276 is a subjective opinion of poster.
Location
Oscoda, Michigan

I want to cancel membership

My need to cancel my account. I plan to rejoin later. Melanie was professional, courteous and helped me resolve my issue on how to cancell my account.

User's recommendation: Have an issue or concern do not hesitate you call.

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ID
#2940657 Review #2940657 is a subjective opinion of poster.
Location
Fayetteville, North Carolina
New Reviewer

Want to cancel my account

I want to cancel my account because we moved to another country. How do I cancel my account. Please get back to me
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ID
#2906493 Review #2906493 is a subjective opinion of poster.
Preferred solution
I want to cancel my account

Response to email

I am not angry with Melaleuca, I made a decision that was best for me to cancel my membership. When I enrolled it was to help my daughter-in-law who was new with the company. I never had intentions of selling the products, but I liked them and enjoyed that they were plant based and environmentally friendly. I live on the water and that is very im important to me.

User's recommendation: The products are wonderful.

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ID
#2845531 Review #2845531 is a subjective opinion of poster.
Location
Gulf Breeze, Florida
New Reviewer

cancel

wish to cancel not happy with servicesI do not feel I need To elaborate anymore I would just like to have this cancel thank you
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ID
#2949879 Review #2949879 is a subjective opinion of poster.
New Reviewer

Burned my gums

I also have had issues with the cinnamon mouth rinse. I take a break from it, but every time I go back to using it, it irritates my gums and burns my tongue where it is numb for days affecting my ability to taste. There is nothing on the bottle that says it's concentrated. There are no instructions that say to dilute with water. But I DID dilute with water thinking that would help and still had the same irritation and burning. I am able to use the peppermint mouth rinse, it is ONLY the cinnamon that does this. I also use the cinnamon toothpaste with fewer issues but honestly I don't notice a huge improvement in my oral health over the cheaper brands in the store. I really gave it an honest try, but this is the last time I use this cinnamon mouth rinse as currently my gums are swollen and painful and the tissues in my mouth are peeling. I stopped using it a few days ago and it's slowly getting better with saltwater rinses. As for the commenters who want to blame the us users for these reactions--we're not idiots, give us some credit that we know what we're talking about and it's the truth. Accept the fact that not every product this company makes is perfect nor is it for everyone. Here are the directions from my bottle (for the naysayers): adults and children 12 years of age and older: vigorously swish 20 mL (4 teaspoonfuls) between your teeth twice a day for 30 seconds and then spit out. Do not swallow the rinse. children 6 years to under 12 years of age: supervise use. children under 6 years of age: do not use

User's recommendation: avoid. not worth the risk of burning your mouth.

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ID
#2820134 Review #2820134 is a subjective opinion of poster.
Preferred solution
first, an acknowledgement that this product severely irritates the gums of some people. do more research to figure out what we're reacting to and reformulate the product.
New Reviewer

Returns

Had to return product, but I was moving. Correct product was sent to new address and a label to return product that was incorrect. However I expected after two call the label either by email or old address. So issue was resolved afer I arrived at the new address.

User's recommendation: Double check.

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ID
#2799921 Review #2799921 is a subjective opinion of poster.
Location
Irmo, South Carolina