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Melaleuca - They make it so hard to cancel

Don’t sign up!!!!! I’ve bern trying to cancel for months
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1 comment
Anonymous
#1760023

My parents just cancelled their service very easily online. They are older and although they have enjoyed everything they tried, they do not like doing subscription and online ordering.

They will combine their order in with my sister's going forward.

They simply clicked the button online, it sent them an email, they followed the step in the email and received confirmation that their preferred service was cancelled. No hassle at all.

Review
#1665747 Review #1665747 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Make it easier to cancel. I kepted trying to call cancel and you kept sending me stuff after I asked you not to then I get bombarded with calls wanting money. I will never go back

Melaleuca - Ordering monthly

3.7
Details
I think you should be able to have a two month ordering time table. Sometimes I don't need anything for the month so I still have to put in a large order every month just to use my $20.00 in free product. then I end up having too much just to have to order again the next month. quite a hassle to say the least. Marge from St. Joe
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Review
#1655205 Review #1655205 is a subjective opinion of poster.
Pros
  • Fast delivery
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
I want to apologize to all the people who have had a bad experience and then I want to apologize for of these tactics some of the Melaleuca supporters are using in this post. I like the products that Melaleuca sells (been a member for a year). What makes me different...
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Review
#1645450 Review #1645450 is a subjective opinion of poster.
Called two times today to cancel!! Nope, have to take pictures, email, etc!! Can't really say your customer service. YOU ARE NOT
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1 comment
Anonymous
#1735573

Maybe your attitude a something to do with it, I love the company and it’s treating me well, you also probably didn’t understand how it works! You should call back and be nice!

Review
#1618224 Review #1618224 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Pros
  • Are definitely a pyramid scheme
Cons
  • Customer service
Reason of review
Return, Exchange or Cancellation Policy

Melaleuca in Ottawa, Ontario - Canelling

cancel policy should be very simple.
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Review
#1567150 Review #1567150 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Melaleuca - Ask questions

I understand the only time you get sent products automatically is if you signed up as preferred customer and didn’t order by certain date. Otherwise you can order what you want when you want
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Review
#1555820 Review #1555820 is a subjective opinion of poster.

Melaleuca - Did not receive package for May.

Should receive May package By Monday or so ,next week?
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Review
#1551374 Review #1551374 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Reason of review
Order processing issue

Melaleuca in Sacramento, California - Misleading company

1.0
Details
I made a one time purchase and company kept my bank account information on file and took out of my checking a total 1300.00 dollars which I have tried to get my money back and they just keep making excuses , and now they want to charge me 10 for each time they remind me that I have a credit with them . this company is a scandal . do not trust them.
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1 comment
Anonymous
#1760024

This is sad to hear. The person who enrolled you in the program should have thoroughly explained the backup order and monthly ordering agreement when you signed up.

Review
#1546666 Review #1546666 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Cons
  • I hatted it
Reason of review
Poor customer service
Loss
$1300
Preferred solution
Full refund
Tags
  • dishonest business dealings
1.0
Details
A guy name craige from a foreign land called me and we talked with each other at 3 a.m. in the morning he asked me if I could be on a call with this at the time nice guy from mrlaleuca but the day I went on the call was a mess this guy does not listen and had bad...
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1 comment
Anonymous
#1722757

I’m sorry for your experience. My mom works for Melaleuca and she is very kind and tries her best to always help. Maybe they were having a bad day

Review
#1546579 Review #1546579 is a subjective opinion of poster.
Service
Melaleuca Sales Representative
Reason of review
Poor customer service
I have to agree with you about cancelling. I’m in the process of doing that right now. I’m a bit annoyed with their process which I find as a bad business practice. Most reputable online businesses will provide you with a very easy avenue to cancel. Not these people....
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Review
#1546443 Review #1546443 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy