Melaleuca Reviews

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Returns

SadWrong type of performance box ' Xxxx'''xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcccccccxxxxcxxxxcxxxxxxcxxxxxxxxcxxxxxxxxxxxxxxxxxxxxxxxxxxccxxccxxxxxxxxxxxxxcxxcx

User's recommendation: Ask for return by email.

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ID
#2771871 Review #2771871 is a subjective opinion of poster.
Location
El Paso, Texas
New Reviewer

Web down.need to pause

can't get on your website to pause membership...I have been trying fit two days to pause my membership because I don't want you to automatically send me products
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ID
#2729077 Review #2729077 is a subjective opinion of poster.
Preferred solution
membership pause

Bad Customer Service

Melaleuca - Bad Customer Service
We ordered the Tough N' Tender... on the fourth refill I noticed these strange floating pieces in the liquid. It was getting worse, so I made a fresh bottle, and it happened again. I reported it to Melaleuca, and crickets... not a response. Why not even a "thanks for letting us know"? Needless to say, after that incident, the monthly 35 points requirement or they auto ship and bill you, paying for shipping costs, we sent in the cancellation form. We received the confirmation of the cancellation, so we'll see if it worked.

User's recommendation: Just be aware and research this company.

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ID
#2486986 Review #2486986 is a subjective opinion of poster.

Business Practice

Would not recommend this company! Read the policy of this company carefully! And then at that, they will still find a way to stick it to you! They ignore emails! Sent unwanted packages after account was cancelled. Sent package one day the very next charges a late fee. Just not good business practice and then you pay for the label to send it back! And I was going to be a returning customer but not now. Products are note worthy but with this sort of business practice, its not worth the headache.

User's recommendation: Beware!

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ID
#2465698 Review #2465698 is a subjective opinion of poster.

I want to cancel membership

My account with your company was canceled Sept. 30, 2020. Brook was the agent I worked with. Very kind and professional. I explained I am still being charged $64.74 Nov. 2020 till 2/24/2021. REALLY??? She is researching and she doesn't know why this is still happening. This is stressful and want my refunds!!! Respectfully, Mary Elizabeth Cannefax 512 669 **** text/vc marybethc@***.com 9409 Edmundsbury Drive Austin, TX 78747
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1 comment
#2104514

Same problem here! I cancelled my membership back in October 2021, then I get a charge on my card for Melaleuca Renewal.

I call them and tell them I cancelled and was informed it was for "something else" that had to do with their "coupons"!

They refused to refund the amount. I told them about their poor practices of not informing about this "extra" billing and no warning whatsoever!

ID
#2435018 Review #2435018 is a subjective opinion of poster.
Location
Keiser, Arkansas

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Verified Reviewer
New Reviewer

Product destroyed

I bought a box of low carb icecream bars and the box was fine, but the icecream inside was opened, smashed and appeared to have once been melted.

User's recommendation: Check the box before buying.

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ID
#2395631 Review #2395631 is a subjective opinion of poster.
Location
Midland, Michigan
Melaleuca - Amazing business model and high quality products
Melaleuca - Amazing business model and high quality products
I am a single mom with 1 son and since joining Melaleuca in April my monthly order ranges from 40-100 points every month. Just ordering the peak performance vitamins that has 2 special patents that alone is worth 42 points. The reason they have the business model they...
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ID
#2364661 Review #2364661 is a subjective opinion of poster.
Location
Niagara Falls, Ontario
Service
Melaleuca Membership

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Verified Reviewer
New Reviewer

90 days empty bottle returns! Sam's or Cosco does not offer that!

I could not be happier with my experience with Melaleuca. I can't say that I have loved every product I have tried but had no problems with customer service when I found something that was not to my choosing. I was not crazy about one of the shampoo's and the company sent me a new product and said I could use the shampoo on my dog. Very happy customer, and if you watch, you always spend more then any 35 point if you just CHANGE STORES, cuz you ARE going to buy most of their products SOME WHERE

User's recommendation: HIGHLY RECOMMEND.

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ID
#2332727 Review #2332727 is a subjective opinion of poster.
Product
Melaleuca Cleaning Solution
Pros
  • Affordable
  • Superior benefits
  • Free products often

Horrible workplace

Melaleuca is a greedy and unethical company by allowing horrible treatment of their employees, never rewarding or demoting people based on their productivity and no one should support this.

User's recommendation: Don't buy melaleuca.

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1 comment
#2049235

So you reward those not producing?

ID
#2298678 Review #2298678 is a subjective opinion of poster.
Location
Idaho Falls, Idaho

Crazy Crew/Compliance

If you join to be a builder, I hope youre prepared to get stalked and have people within the company being shady, throwing you under the bus, stalking and screenshotting all of your posts, contacting people apart of your team and your friends list to dig up FAKE dirt about you. Disgusting company.
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ID
#2278398 Review #2278398 is a subjective opinion of poster.
Location
Upper Marlboro, Maryland

Worst company to deal with.

Tried multiple times to cancel my membership. Was told its super simple NOT. Super simple is a click of a computer button like every other company in America. So I finally called my credit card company and put a hold on any future charges. Yeah dont, just dont do it.
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ID
#2272004 Review #2272004 is a subjective opinion of poster.
Location
Edmond, Oklahoma
If their products are so wonderful why not make them available to everyone and get rid of the minimum order of 35 product points which cost me around $100.00 per month. I had no problem with the $19.00 annual fee to qualify for the 30-50% discount. I dont like the one...
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ID
#2200853 Review #2200853 is a subjective opinion of poster.
Location
Tooele, Utah
Service
Melaleuca Membership
New Reviewer

They stink.

Tried to cancel, as I found no difference, and like the whole foods better, or buy products like garden of life off Amazon, one they get your card it is all over. I had to call in my card as lost and get a new one issued. Problem solved. I was very disappointed with customer service. My time is valuable to me. Will never buy from melaleuca again.

User's recommendation: Get get something else. Do your research. Don’t believe the hype.

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ID
#2185893 Review #2185893 is a subjective opinion of poster.
Pros
  • Expensive for ok product
Cons
  • Very bad customer service
Loss
$130

BAD COMPANY AND HATEFUL OWNER

First, this company is a pyramid scheme. DO NOT LET THEM TELL YOU OTHERWISE. By the exact definition, Melaleuca's practices is of a pyramid or MLM co. Same thing. Product is ok, but way overpriced. They say you will spend this in store regardless, but I found out I spend more than half of what I was from the so so product. The owner is also against LGBTQ rights. He has funded to try and stop legal gay marriage. Look it up, its all there. He is a huge supporter of Trump which for many is not ok! The forcing consumers to buy their product monthly is BS and name other companies that do this. None I can find. This is just a way to make money for them. If you do not place an order, they will send you one anyway with crap you dont want. Canceling is a hassle and I finally had to put a stop payment since when canceling, they take their time and just keep sending product. You literally have to stop payment and I did as well as disputed every charge and got my money back from this terrible company. If you know whats best, stay away. They buy reviews and most who love this company do not know the truth and are enamored by this cult like company.
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2 comments
#2049239

Um, who care what the owner personally believes, you are sounding like a facist... and learn to follow instructions

#1931126

Some people are just too lazy to follow instructions and have overall bad communication skills

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ID
#2175296 Review #2175296 is a subjective opinion of poster.
Cons
  • Anti lgtbq
  • Forceful purchase
  • Terrible cancelation policy
New Reviewer

Good report

I had trigger thumb starting first of June 2020. I tried taping my thumb to give it a rest. It got really bad staying stiff and sore and locking up. I started taking extra strength Replenix and Recover AI around Sept. 4th 2020. Within 2 days my trigger thumb was gone.

User's recommendation: Buy it.

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ID
#2170028 Review #2170028 is a subjective opinion of poster.
Pros
  • Patented vitamins and minerals
Cons
  • Shipping costs