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My wife signed up with Melaleuca through a friend, and our story is very much like the other one-star reviews here: they shipped the vitamin pack every month like clockwork, and charged the credit card without any input from us. She liked the product, so we kept on...
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2 comments
Anonymous
#1693962

I have to agree with you about cancelling. I’m in the process of doing that right now.

I’m a bit annoyed with their process which I find as a bad business practice. Most reputable online businesses will provide you with a very easy avenue to cancel. Not these people. Melaleuca does not want you to cancel as evidenced by the many steps you have to take to get the infamous form.

The checklist you have to agree to makes it seem like you are going to lose your life for canceling. If I am unsuccessful in getting rid of this company, I have a very good lawyer that is more than willing to help me out.

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Review
#1423910 Review #1423910 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Reason of review
Return, Exchange or Cancellation Policy
Wow, I was gearing up with a team to work with Melaleuca, starting today. I was excited to work with people I admire. I was researching the products to see if they are Cruelty Free, and I stumbled upon this letter from the CEO. The letter began very nice but soon...
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1 comment
Mary D
#1696022

Wait, what? These products are tested on animals???

Review
#1392204 Review #1392204 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
TERRIBLE EXPERIENCE !!! I returned the products and after 10 day of being received by the company they still told me they did not receive it. Now their customer service said can take up to 10 more days to get the money back in my card. TERRIBLE EXPERIENCE !!! I...
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6 comments
Anonymous
#1122803

I returned goods over a month ago and still I am waiting for my refund, this is shocking.

Money back guarantee but you have to wait forever to get your money, you really should not have to wait anymore than 10days.

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Review
#802573 Review #802573 is a subjective opinion of poster.
Cons
  • Canceling membership
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund
These is just day light robbery unprofessional people to deal with . I told them that I did not want the products but they kept sending them and I have to pay the shipping and handling plus the only gave me 90% back . So they charged me twice for shipping and handling...
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3 comments
Anonymous
#1068759

All you need to do is go to myaccount, view all, and suspend. You will receive a suspension form that needs to be signed and faxed back to them.

And that is it your account will be cancelled an you will receive nothing else from them. Please do so before the end of the month so you will not receive another non wanted shipment. I have been shopping with the company for almost 3 years now, and I have never received a back up order. Also, when I refer someone to shop with them, for their health reasons, I always make sure they understand the back up order, and show them how to cancel should they not want to shop.

But seriously, with $100 in free shopping money, 15% in store credit every time you shop, products delivered fresh right to your door step, for me it's hard to shop anywhere else.

Not to mention I see you are in Canada the Renew lotion is great for this time of the year for you! Good luck, don't bash the company just suspend your account is all.

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Review
#723997 Review #723997 is a subjective opinion of poster.
Reason of review
Poor customer service

Melaleuca

Melaleuca is a great company with awesome products. Our families allergies have cleared up and my daughters are sick way less since they started on the children's vitamins. I personally have way more energy since I started on the vitamins, and they are way more affordable than most. Some posts talk about how the company won't let you cancel your account. If you can fill out a form (download it from their website or get it from your enroller) sign it and fax it in, that's it!! If you can't do that, then cancelling your Melaleuca account should be the least of your worries.
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3 comments
Anonymous
#1202957

Now you don't even have to fax the cancellation in. You can write a note, sign, date, and put your phone number or member number on it and send it by Melaleuca Quick send and tell them you don't want products this month.

Melaleuca Quick Send is a free phone app.

I have been using the products for almost 6 years and have never found a bad product or one with toxins in it.

I am much healthier, my skin looks so much better that no one can believe I am almost 70! I don't know what Melaleuca these people have been using, but the Melaleuca I know isn't any of the things these people are saying!

Anonymous
#264701

Well, that's a simple question with a variety of answers for us. We first changed all our laundry products over. Most known brand laundry detergents have harmful chemicals that can trigger allergies. So we washed all the kids clothes, sheets and our clothes to remove any chemical residue.

We also removed ALL other brands of cleaning products from our house and stuff like bleach. Nobody needs to use harmful cleaners anymore to get their house clean, Melaleuca has thaty covered.

Then we got our kids on the Koala Pals chewable vitamins.

Now, keep in mind, there are food triggers for allergies and even behavious disorders that can include wheat and dairy so it is good to get tested for food allergies. We just removed potential triggers in our house that may also contribute to the problem.

If you have other specific questions, feel free to email me at carle@wedeliverwellness.com

Anonymous
#264580

WHAT MELALEUCA PRODUCTS DO YOU USE FOR ALLERGIES FOR YOUR KIDS?

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Review
#219240 Review #219240 is a subjective opinion of poster.

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Mailing Address:
4609 West 65th South
Idaho Falls, Idaho 83402
United States
Phone:
(800) 522-3172
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