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So I joined melaleuca about 2 months ago and was decently happy with the products I had purchased. I felt they were a bit overpriced but they worked well so I was happy. Today I went to go buy some things that I needed around the house and my card declined. I had just...
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4 comments
Anonymous
#1164657

I agree totally. This company's policies should be illegal.

they are a total rip off. The oil i ordered smells like chemicals and they did not want to take it back.Also I see my friends' marriage deteriorating because one thinks they are making money and the other knows it s just being spent..

So thankful I got out thanks to my bank...at least I hope I am out!

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Review
#822788 Review #822788 is a subjective opinion of poster.
Reason of review
Problems with payment
I have shopped from Melaleuca since 1995. When I signed up the "Back Order" was explained and made sense, I selected the items I need each month and if I don't place an order the minimum is sent, about $75 and excellent deal considering the inferior store bought...
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8 comments
Anonymous
#845049

The best product !! Amen !! Amen!!

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Review
#483126 Review #483126 is a subjective opinion of poster.
Service
Melaleuca Customer Care
Tags
  • Nancy Pelosi
1.3
Details
NEVER sign anything regarding Melaleuca Security systems. They require a 5 year contract and do not install alarms nor have HVAC certification. Their cameras are not made for the outdoors or the evening. They are overpriced and talk the talk, but do not walk the walk....
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4 comments
Anonymous
#1323832

Interesting you have had this experience. Ours was only a 2 year agreement.

We did not opt for the cameras and I had an understanding of a wireless system.

Their monitoring has been wonderful. Not only do I get a text and an email as soon as anything happens with the alarm, if it is anything other than arming or disarming I also get a prompt phone call.

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Review
#862492 Review #862492 is a subjective opinion of poster.
Product
Melaleuca Security System
Cons
  • 5 year contract with no home security
  • Backup order charge
  • Defective products
Reason of review
Bad quality
Loss
$3500
Preferred solution
Break the contract with no penalties. I have had to purchase additional security cameras and have no faith in your company or products anymore, not even Michael the manager. You can track all my calls and verify....
Tags
  • Security Monitoring
  • Melaleuca Scam
  • Melaleuca Overpriced
  • Melaleuca Warning
  • Melaleuca Customer Service
  • Melaleuca Contract
1.3
Details
I am a single parent with a full-time job and some family matters going on. I have had nothing but trouble with getting my account set up and accessing the website. I had to place my first orders over the phone without being able to look at the products. I was...
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4 comments
Velva
#1168140

I would love to hear from you. I was kept up at night with excruciating tooth pain after using their Mouth Rinse.

I just posted a complaint tonight about it. I had used their tooth polish, too. The Mouth Rinse damaged my teeth and the tooth polish kept it up. The pain stopped the day after I ran out of the tooth polish.

I knew I wasn't the only one out there ! They refuse to admit any other person has had issues and act like I'm the only one who ever contacted these products.

They're not accountable to any one and do the run around with customers.

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Review
#668306 Review #668306 is a subjective opinion of poster.
Product
Melaleuca Shampoo
Reason of review
Bad quality
1.7
Details
I have tried over and over to close this account by phone, email and message board. But nothing seems to work. I have exhausted all ways imaginable. I receive monthly product (the same product) that I have not ordered. They will not close the account after many,...
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10 comments
Anonymous
#1098648

Greg,

Call the consumers agency in your area to report melaleuca. You are just enriching your enroller's pocket.

Melaleuca is a money making machine for some people. They have the worse customer service representatives I have ever seen.

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Review
#676159 Review #676159 is a subjective opinion of poster.
Cons
  • Complete experiance
  • Could not close account
  • Difficulty getting refund
Reason of review
Problems with payment
Loss
$1000
Preferred solution
CLOSE MY ACCOUNT

Melaleuca review: Review in Health and Beauty category from Glendale, Arizona

2.1
Details
Love the products but it's a rip off after you have to pay the s/h AND you receive the same product every month instead of being able to order when and what's needed. If they are such an amazing company then they should have the confidence that people will return again and not be Forced to buy. I miss the products they have.
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3 comments
Anonymous
#1006711

You can change your order at anytime and deactivate the auto order.

Anonymous
#1004085

They send you the same products after you don't pick what you want. What they are sending you is your backup wishlist.

Zavion
#1009276
@Anonymous

I was unable to create a backup wish list and got a shipment of $130 worth of stuff I had just returned to the company. I had spoken with customer service about it and thought it was taken care of, but apparently not. I have confirmation of the delivery of my returns and they confirms it with me by phone but informed my credit card company they've received nothing.

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Review
#659446 Review #659446 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
Worst customer service. Please dont fall trap to their scam.
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8 comments
Anonymous
#932965

The customer service at Melaleuca has been so nice! When I have questions I know I can get answers from either the friend that signed me up or by calling the company.

I think you must have gotten mad about something so you're saying bad things about the whole company. That's not fair!

I would think a "friend" that told you about this company would not have left your side until your questions were answered and anything and everything was satisfactory. I have been a happy customer and tell everyone about it!

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Review
#578660 Review #578660 is a subjective opinion of poster.
Reason of review
Poor customer service
I have been shopping with Melaleuca for over 17 years and simply could not help myself from deciding to refer others to shop here too. After 17 years you gotta be thinking I'm either not that bright or the most intelligent person you've met! lol Seriously, as...
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1 comment
Anonymous
#374452

You and I were in total agreement in regards to your comments about Melleuca. Until I saw your avertisement for setting up accounts.

Your are in vialation of your contract with Melaleuca. Be sure to read your contract.

You probally have been enjoying residual income for some time. I wouldn't want you to lose it.

Review
#270909 Review #270909 is a subjective opinion of poster.
Save your money! Multi level marketing company. WalMart or your favorite drug store has products better than Melaleuca for alot less money!! What you are paying for is a pyramid of distributors who get checks every month from the products being sold. It costs less...
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9 comments
Anonymous
#539210

Many people get "confused" because Melaluca is lying when they claim not to be a MLM.

You buy, you sell to somebody, you get other people to buy-in and start selling. That is, by definition, Multi-level-marketing.

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Review
#249864 Review #249864 is a subjective opinion of poster.

Contact Melaleuca Customer Service

Website:
Mailing Address:
4609 West 65th South
Idaho Falls, Idaho 83402
United States
Phone:
(800) 522-3172
All Melaleuca Contacts

Melaleuca Products and Services Reviews

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Latest Question

Melaleuca Questions

Melaleuca!!!!

FANTASTIC COMPANY AND PRODUCTS!!!!Beware of the comments here with people who are too lazy to add up their bill or have false accusations.Do your own research from the source. Anyone can post anything on here! My experience has been nothing but superbly remarkable with the company. The customer service reps are the most consistent and helpful against any other I have worked with. The products are fantastic and I dont speak for myslef, I have a couple friends who have been on the vitamins for years and grandparents who are now using half of their medical prescriptions just because it works so well.THE TRANSPARENCY OF THIS COMPANY AND THEIR COMPENSATION PLAN IS UNMATCHED!I had to have a bad experience to realise how good they are and I am glad I found them! Call them , do your reasearch and discover the truth for yourself.1-800-282-3000. I Thank God for Melaleuca! -- signed Happy Customer!
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4 comments
Anonymous
#292091

While I have read good & not so good reviews of their products, I have yet to see one single shred of the "independent scientific" research to support the claims being made.

It is insulting to be told that this company is NOT and MLM & Pyramid scheme.

It has also been brought to my attention that these companies (most if not all mlm's) are Mormon based. That in itself screams *** religious cult!

Anonymous
#289468

I agree! I love this company's products! I found them about 4 years ago from a news report on television about natural products, and I decided to try them out after reading the reviews about their cleaning products. I still use them to this day.

But my favorite product of theirs is definitely the Renew Lotion!

I wish they had a local store so I could just stop by and do my shopping on the way home from work, but their online ordering isn't that bad and I can deal with it. The products are worth it for sure.

Anonymous
#278683

JR - thanks for the laugh!!!! My personal favorite is the "THE TRANSPARENCY OF THIS COMPANY AND THEIR COMPENSATION PLAN IS UNMATCHED." Have seen that exact sentence on a several posts. :grin

Anonymous
#278362

While your post says "I'm a Melahead" all over it: A- trying to discount peoples complaints B- how thier products cure ailmets C- using "thank God"... You may have convinced me..I just want for once in my life to be so enthuised about something so i can say "superbly remarkable".. sign me up!

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Review
#233347 Review #233347 is a subjective opinion of poster.