Having been in customer service for some time, and looking for a home based job, I have responded to many advertisements concerning employment as a CSR. I was contacted by a representative of Melaleuka, listened to the online presentation, and spoke with the representative who contacted me...along with her 'partner'...shortly after the presentation. I explained to both of them that I needed time to sift through the information that I had been presented before making a decision as to coming on board. Let me explain why;
To me, customer service is JUST THAT. The customer comes before anything else. That view is merely an ethical view...treat my customers as I would want to be treated.
This Corporation is a Multi-level Marketing Firm (MLM). While not touted as a 'pyramid' scheme it is exactly that. (yes, I said scheme, because what is being done is legal. In my view not ETHICAL, but legal) Anytime you have the need to have additional CSR's who have their additional customers working under you to make the top dollar, it is a pyramid scheme. And legally that is all well and good if you have the time to devote to make it happen; HOWEVER.....when your focus shifts from CUSTOMER FIRST, to HOW MUCH MONEY CAN I MAKE, in my opinion suggests a loss of ethics.
Let's face it; isn't the HOW MUCH MONEY CAN I MAKE attitude what has landed us in the financial troubles that we are in today? And how far reaching has this been....WORLD WIDE financial collapse.
To be fair to those of you who are in this partnership for the fun of working at home and bringing in some extra cash...but still devote 100% effort to ensure that your customers (who pay your salary) remain your number one priority, I applaud you. Never lose sight of your values.
If I have offended anyone by my comments, you are more than likely the ones that I am referring to, and probably need to do some soul searching of your own (if you still have one to search).
For those of you who are THINKING of going into this partnership....take some time to look at your values before you decide.
I cannot speak for product line or pricing, as I have not used them; but have seen glowing reviews.