Melaleuca Reviews

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Went through the presentation, everythig seemed ok. My rep called me immediately after and I signed up. Then she hit me with I have to place an oreder before 8/08 or my back up order will be shipped. "What back-up" order. I then realized this is *** and...
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You are a Melaleuca representative you lying punk! your product is as good as anyones, but the practices of this company are unreal! you are a bunch of lyers just like the Mormons

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#133710 Review #133710 is a subjective opinion of poster.
Springfield, Virginia
Melaleuca Membership
New Reviewer
I got a call from a neighbor who got me over to her house on a false pretense (to help with a block party) and then sat there and pressured me for OVER an hour to buy Melaleuca products AND to work for her since then she'd get a percentage of my sales. She was the...
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Go to the CDC's website, then tell me the products you are putting on your babies aren't cancerous. They will tell you ingredient by ingredient what the affects are.

Educate yourself please, those are your children. Look into the company via screw your neighbor!

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#129684 Review #129684 is a subjective opinion of poster.
Philadelphia, Pennsylvania
New Reviewer

Stay away from Melaleuca!

I have been a customer of Melaleuca for 15-20 yrs. and now that my children are grown no longer need their products. I have spent 5 months trying to cancel my account with them. I cancelled my charge card to stop them, spoke with numerous representatives (who assured me everything was fine) and sent a number of letters yet they continued to send me packages. They have sent me numerous letters and repeatedly called my home for payment of these packages that had been sent back. I spoke with someone this evening about it again and he informed me that I owe them for the UPS charge for the package I sent back last. I explained that the account was cancelled months ago, that just weeks ago a representative told me the package was sent by mistake and would I be so kind to send it back. Which I did and I was not asking them for reimbursement of the postage. He then informed me that if I didn't pay for the UPS charge that they would continue to harass me by calling constantly. Do Not Do Business With This Company!
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I have been a Melaleuca preferred customer and distributor now for almost 15 years -- after being hit and seriously injured by a drunk driver caused BOTH airbags to explode, a myriad of chemicals to be released into my car and subsequently into my lungs, and numerous resulting allergies that make it impossible for me to use most of the chemicals sold in the grocery stores.

If you use the cleaning products the CORRECT way, they last a very long time. I have done laundry with Melaleuca laundry products and gotten stains out that would not come out any other way. The first time I washed a "clean" load of wash in Melaleuca laundry detergent, you would not have believed the dirt that was left behind by the retail garbage.

The thing I seem to notice here by complainants is that you DO NOT have to have the "AUTO SHIP" option and resulting "surprise" to your checking account, but as a home products company, you DO have to place an order every month, just as you would with any other similar company.

Further, I was recently extremely ill with an e-coli infection that settled into my knee, making it impossible for me to walk. The Melaleuca Vitamins are nutritionally sound, are cost effective when compared to other brands, and most of all THEY WORK.

I didn't see ANYBODY on here talk about the bonus dollars program, the skin care products, the candles, which I do find a bit overpriced, OR the men's products.

I use and talk-up these products NOT because I sell them to others -- I don't!!! I use them for myself and have been extremely happy. Membership is just 12.95 a year plus tax, plus they have many other programs as well. Their pricing structure I have found to be up front.

As far as cancellation goes, I firmly believe that had the program been presented to you properly in the first place, you would probably still be using the products. I pay $12.99 for a large bottle of laundry detergent -- 96 loads if you use it correctly, and it lasts 6 months or more!!

The people there are very helpful, BUT YOU HAVE TO GIVE THEM A CHANCE AND NOT BE RUDE AND YELL.


I have been with Melaleuca now for three months, at first I hadn't realized the monthly commitment was significant, and so it made difficulties within payments going into my bank and when they should come out, I should have been told about it first, being ignorant as I am, I didn't read the fine print before signing up. So anyhow, alone the first month I felt stuck, but soon enough I now have people who purchase from me, thinking about getting an account once they try the products, they ask how they can make money from it if they are buying them, might as well sell them!!, Its going to pay for itself and then some.

Every Melaleuca product I have in my home so far, they are my favorites of their class available, I feel terrible if I'm in a grocery store and buy out of convenience!, knowing I'm not getting the same quality lol , Feeling this way makes it easy for me to advocate 100% Satisfied, and honestly proud of bringing it to others so they can experience the same.

I Love Sustain Sport!

Kicks off my every work day at the factory with a healthy energy boost !!! sincerely



If you are a member of Melaleuca and want to cancel your membership, all you have to do is send Melaleuca a letter stating you want to cancel your membership. If you have ordered product then you are responsible to pay for it but then you can cancel, through the mail with a letter stating why and they will cancel your membership.

Melaleuca is not run by shady people, they are honest, helpful and above reproach. You need to take time and read about the products to know if they would be of benefit to you and your family. I could not imagine my life without Melaleuca products..they are the best, many are patented, they work and they are safe. Don't be afraid to call and ask questions.

They want you to satisfied with your purchase and will do just about anything to make you happy. No product is perfect but I can say with no doubt that Melaleuca products are the closest to being perfect..THEY WORK!!!!


I believe this to be a "planted" comment too from someone who thinks they can sabotage a great and very ethical company. We have used the products since 1995 and have been very satisfied.

I would not hesitate to recommend the products to anyone. People do need to pay attention to what they are signing up for though, and should be able to rely on the person signing them up for questions or concerns.

The comment about not needing the products since the kids are grown is funny to me. We will always be very happy customers.


i dont sign, no way


This is exactly why NOBODY should waste their money and time with this company!

Here I am, in a battle to get my refund back for a Value pack return for $214, their constant lying and shady way to do things is beyond words.

I have to file for a chargeback and fight it until getting my money back, so here it goes, more and more days until I could see my money back.

I REGRET 100% doing business with this scammers!


I find it both an eye opener and very interesting how you supporters want to attack someone who has had a bad experience, and resort to personal attacks, name calling and insults. I was looking for something bad about Shaklee and just find support for the products instead. I will stay away FAR away from your company.


I too was a preferred customer and could not wrap a warm fuzzy feeling about my experience. I won't go into details. I just cancelled my membership.


Melaleuca rocks! They have created products that are safer for our environment, safer for our families and actually work!

I have personally seen hundreds of families helped both financially and physically. Shame on you people who are dissing a company that does nothng but enhance peoples lives just like their mission statement says.


Sometimes you can just smell planted comments. Those claiming to be long-time customers of Melaleuca who tried for months to cancel the agreement are from competitors who are trying to disparage the company.

Don't believe them.

Anyone with half a brain and a stamp can cancel their agreement. Melaleuca is an honest and forthright company.

Their customer service is the best there is. Don't let planted lies stop you from finding out for yourself.

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#124554 Review #124554 is a subjective opinion of poster.
Staten Island, New York
New Reviewer
I heard about this work from home bussiness from a friend so i thought i would give it a shot. Two weeks after i joined i found out it was pratically a scam!!You have to sign so many people and have them buy so much inproducts to get what they supposedly make on a...
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Melaleuca's products are good but your upline will drive you nuts at least that was my experince as a member

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#121178 Review #121178 is a subjective opinion of poster.
Overland Park, Kansas
New Reviewer

Never refunded money

Melaleuca's promises to refund money on any purchases made within 60 days. I joined and found that some of the product was unusable and some didn't work as promised. I returned a large amount of merchandise and was promised a refund on part of it and they would get back to me on the rest of it. The small refund barely covered my return postage. I have never received the small refund; never heard anymore on the rest of the items; and have yet to hear back on any of my emails to the company. Good luck to anyone dealing with them.
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Have been with this great company for nearly 20 years. The products are exceptional, safer and better than any others on the market.

By choice, we have built a small business as well and have received a monthly check every month!

By comparison, it's the most honest, reliable, fair and generous company we've come across.

Highly recommend giving it a try, to better your health and financial situation.

With the economy the way it is, with no promise as to when it will get better ~ everyone needs a "Plan B" to supplement or create income for themselves and their families!



I closed my account with this company in October/2007 afterreturning closed boxes of UNWNATED and UNREQUESTED merchandise. Up to this day I have not been refunded for the moneys I paid.

They keep sending me letters stating that I have a “credit” with them, but no money is sent to me. When I called again today, the lady told me that I have a 94.00 credit, which is way below what these thieves took from my credit card and, said she, that every time they send me a “reminder’s letter” it costs ME 10.00! This is ridiculous! This company should be investigated because they are just taking money from people.

I live in a free country where I can still buy what I need/want, where/when I want/need! If we don’t order, they send us merchandise anyway and they are in advantage because when we receive those UNWANTED PRODUCTS they have already been already paid for anyway! I was *** not to ask my bank right away not to honor any transaction with that company. Now, two years later I am still fighting to get my money back and what I hear is that my “credit” went lower because they have to send me letters that cost 10.00 each and that is taken from MY CREDIT!

THIEVES!!!!!!!!!!!! That is what Melaleuca is! Nothing but a bunch of liars and THIEVES!!!!!!!!!

I will be happy to see them exposed on 20/20, 60 Minutes, Dateline and ALL OVER THE MEDIA!!!

I will be happy to see them CLOSED forever! I hope the Better Business Bureau will honor themselves in taking action against this DISHONEST COMPANY: MELALEUCA!!


Well, your above complaint is lacking details. Which products do you claim to not work as promised or even unusable.

Unusable? What do you mean unusable? It sounds pretty silly and you sound like another angry consumer, who probably was impatient or didn't get what they wanted and how they wanted. I'd like to point out that cancellation is done in writing.

And, if you should have a so-called problem with Melaleuca, then go to the BBB and they will help you resolve your issue. If you think they're going to jump up and do it over night, you're severely mistaken. But, who am I to speak?

After all, Melaleuca was inducted into the Better Business Bureau's (BBB) Hall of Fame. So, stop trying to discredit an honest company, who's motto is people helping people, with these false accusations.


''Work Like a Slave and Eat Like a King'' but most people dont understand that Jorge Casillas


in 3 days I become director

and earn 500.00 dlls. Really I recomend it.

If you don't work, you don't receive money

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#117161 Review #117161 is a subjective opinion of poster.
Schaller, Iowa
New Reviewer
3/19/2008 re: Melaleuca Inc 3910 S Yellowstone Hwy Idaho Falls, ID 83402 (208) 522-**** Hello, My name is Michele and last night I was called by a woman selling Melaleuca products. I believe this company to be a SCAM so this morning I decided to research this company....
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I have been a customer for nearly 20 years. The products are great without the cheap filler products in other consumer products.

I have found them to ba a great company with great products. My only regret is that I did'nt become a distributor back then.

Sorry for your bad experience, but don't trash a great company and products because of a incident with a rep.. Companies are made of people, and some of those people don't represent the best interests of the companies they work for.

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#115876 Review #115876 is a subjective opinion of poster.
Tampa, Florida
Melaleuca Membership
New Reviewer

Melaleuca- refuses to refund money

Melaleuca will rip you off sooner or later. They refuse to give refunds even after they told you the refund will be issued. You wait and all you get is a letter stating you have a credit on your account and you can use it towards products. They gave me the run around for a year and than finnally said they used up my credit on sending out letters to me stating I have a credit. Unbelievable! Oh and they will tell you it's your fault, and their is nothing they can do. worst company to be involved with ever.
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I have shopped with them for 15 years and have been totally satisfied!! I had one order in those years that leaked. They REPLACED EVERYTHING AT NO COST TO ME!


Don't sign a contract with Melaluca, we did 7 years ago and got monthly certificates to use toward purchases, but we have not used in about 4 years, last order placed asked about cancelling and was told would loose outstanding certificates. But they charge you a renewal fee automatically every year without notifying you that it is time to renew and because you allow them to do this they can continue to charge you $50 per month for certicates until you finally put through 20 requests, by phone, email, and fax to have account cancelled. Then refunds are denied on outstanding certificates because you allowed them to renew you even though they didn't let you know it was time to renew


I dont think you've given the whole story and deem this complaint to be illegitimate. When you say what actually happened, then I may believe you.


:cry :? :upset :eek :roll :) 8) :p :sigh :x melaluca is a company that will try to tell u to find more ppl and more like a pyramid network so the ppl above you gets richer not u


Credit on Account is never taken away unless you cancel the account. The only time they send out letters is for a refund via check if you do not cash it - the amount is refunded once you do call in it redeem it. Sounds like there is something missing.


I've been a customer of Melaleuca for 7 years ... never had a problem with credits, returns, customer service ...


I think it's a great company ... sure don't understand why you had a problem.

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#113056 Review #113056 is a subjective opinion of poster.
Sacramento, California
New Reviewer
Let me just say that I started off very optimistic about this program. I was told I could get to the point where I didn't have to work a full time job any more and blah blah blah. My "mentor" said that I had her full support. In the end, my mentor told me...
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10 years ago I was on The MOM team, had a mentor like you, etc. The products are great.

There are various "teams" out there. Or you could just be yourself and sign up people. I cancelled my account probably about 7 years ago due to financial issues. I have just signed back up under a friend of mine who has been just a customer for the last 13 years.

We are going to talk to friends and family and see if we can get some people signed up under us.

BECAUSE it's about the products. Don't give Melaleuca a bad name because of some people who don't even work FOR the company.

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#111968 Review #111968 is a subjective opinion of poster.
Dallas, Texas
At first this sounded okay to me. It seemed doable. But I then was completely mistaken. I ended up getting a "mentor" who seemed to be more interested in finding people who have money then helping people MAKE money. We had people inquire about the company who...
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I am terrible sorry to hear that you had this experience, but please don't blame Melaleuca for this person's actions. Did you contact Melaleuca to report this behaviour?

If not, you should have. Melaleuca is a very ethical company, they do not want this kind of activity.

I am on a different team than the MOM Team, but have not heard good things about them from others.

Again, I am sorry you had such a bad experience. There are so many people who are making money and getting the support they need to succeed with the Melaleuca teams.

#111603 Review #111603 is a subjective opinion of poster.
Dallas, Texas


Never base your success on anyone. Any home based business requires effort that we put forth. I agree from your description the mentor was very rude. Do not let that stop you, it's not the company that failed you it, was an individual. Remember we get our blessings, but they are sabotaged when we count on people. I have joined Melaleuca, but my mentor is not the one in charge of my success. I AM IN CHARGE. Nobody should ever want our success than we do. You should have went around that stumbling-block. Don't give up..Try again
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:) I have been with Melaleuca off and on for 3 years. I have had not one drop of trouble with cancelations or changes. I know of other people who\'ve cancelled and not had any trouble either.


I agree! I am with melaleuca too. But I do have all the help I need and want its a great team.

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#110044 Review #110044 is a subjective opinion of poster.
Breaux Bridge, Louisiana
Just signed up on Dec.20,2007.I really liked the lotion I had sampled. I started my membership with intent to use products for primarily my personal and my family use. My first shipment came. Items to be consumed internally, were well past the expiiration date stamped...
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#110015 Review #110015 is a subjective opinion of poster.
Colorado Springs, Colorado
Melaleuca Customer Care