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When I signed up for Melaleuca I was given the impression that I had an entire month to make my first purchase. However since I signed up at the Inn of the month my order was automatically submitted for me. I was also told that I would only spend about $50 per month,...
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13 comments
Joanne
#688064

Sparky, I note your comment and how it would seem valid but I don't think that many of the companies you are referring too, do the kinds of sales volume that Melaleuca does. Over 1.1 BILLION dollars annually.

I do also believe that the way we do business is both brilliant and at the same time opens them up to bad press. Over and over again I read the complaints and rarely is the problem caused directly by the company. Customers that choose to refer others are independent and do not work for Melaleuca, this means that Melaleuca can not control what they say or do. Melaleuca has excellent training, the best I have seen in this industry,and unlike many companies the training is free. They just can't force people to learn the rules and facts, or make dishonest people honest. I also know of another company that I know has many, many complaints, maybe not on this particular site, but they are always complained about and have been for about 50 years. I hear it constantly but I don't personally have prove so I will not repeat gossip on the internet as if I had proof, however much I dislike the company.

The problems are always caused by

1. The enroller not doing the training and are saying things that are not true, or maybe just misunderstanding it themselves, or not doing the proper presentation (provided by the company for free) that explains everything.

2. The customer (all if them receive a whole kit explaining everything in book form, and DVD, and on the customers personal website) does not read their contract or the information in the Kit.

Also when you sign up you are specifically asked to sign that you understand the back-up order that you have authorized them to send you if you don't order like you signed up to do. This is Key!

I don't think a company can do much more than that! For those people who think they shouldn't have to cancel in writing, what contract is not cancelled in writing? Imagine if you had started to build a monthly income of hundreds or thousands, or even tens of thousands a month, and anyone could just phone in and cancel your account without your signature! The results would be a legal nightmare! Come on people we are in a technical world where things have to be done right! I don't think they are perfect but I do think they are a much better company than many out there and they have helped me go green and be healthier and no child in my house will ever die of swallowing the poisonous household products they sell to 99% of North America in the stores. (A child died here of that just last year and that's just the one I know).

I hope I have explained some of the things people complain about who are just not understanding, or reading what they signed and then blame the company for that.

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Review
#420627 Review #420627 is a subjective opinion of poster.
Service
Melaleuca Membership
hello my name is PAULO DE OLIVEIRA costume #74354612 I want to cancel my account because i dont like getting automatic products that i dont want because i still have to pay for something i dont want i want to send the package back and the TUB&TILE has damaged a big...
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6 comments
Anonymous
#686662

What else did you use on your floor? Tub& Tile contains NO BLEACH. NONE!!

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Review
#409144 Review #409144 is a subjective opinion of poster.
Loss
$115
So I signed up for melaleuca the products were GREAT but WAY OVERRATED. No one wanted to sign under me because they were too expensive and you had to have a checking account. I soon found out WHY no one to sign under me with a checking account. my husband had gotten...
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8 comments
Anonymous
#956679

I love Melaleuca and the products are amazing! You failed to cancel before the end of the month.

Your inability to follow through is not the companies fault. People are allways so quike to blam others for their own inadequate ability to handle their own business.

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Review
#408212 Review #408212 is a subjective opinion of poster.
Service
Melaleuca Membership
Loss
$500
Just read someone's complaint which is similar to mine. I also became a member through a friend and love the products, although they are quite overpriced and with shipping and taxes, it really adds up! You'll spend at least $80/mo. in order to keep your "preferred"...
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4 comments
Anonymous
#698389

While I enjoy the product, there is too much requirement and feel that the 35 required points are what really constitutes the commission otherwise why the points. Why not just let us purchase.

When I first signed up the individuals threw out a number of 50.00/60 dollars that would make up 35 points. But once I began ordering and taking so much time in trying to total points without it breaking my bank, it still totaled up to about 70.00 dollars. Once you qualify for the loyalty products then the very points you had, are deducted which means you have to buy something else to total up 35 points again.

Again, I really like the product but I do not care for the way the system is set up...35 points, loyalty point deducted which now causes the shipping and handling to add up.

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Review
#403675 Review #403675 is a subjective opinion of poster.
Service
Melaleuca Shipping Service
Loss
$80
Ordered Melaleuca through a friend, typical mulit-level "legalized" pyramid scheme, where "friends" and relatives talk you into buying a product at an absurdly high price, talk you into giving access to your checking/debt account and they have you sign a contract that...
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11 comments
Anonymous
#680879

Melaleuca is a lie, do not believe it please.Do not let deceive. :sigh

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Review
#394208 Review #394208 is a subjective opinion of poster.
Loss
$600
Tags
  • Sociology
  • Old age
I signed up being told it wasnt a pyramid scheme only to find out it is. I called days before my back up order ( what they call when you dont order and they send you instead ), I said I had no money in my acct and lost job and I couldnt place an order. They said they...
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8 comments
Anonymous
#1135309

It amazes me how people enroll in something and stand back and wait for the money. Obviously 2 things took place: The presenter did not spell out the commitment for fear of rejection, and the person did not take any additional effort to learn what they had their hands on.

This is a truly amazing opportunity that few can even wrap their head around, let alone get to work.

ps.

If it crashed your checking acct for 60 bucks, you really need this ***. Go get a job.

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Review
#390231 Review #390231 is a subjective opinion of poster.
Loss
$100
They tell me I must download a form and fill it out and mail it in, I have been trying to do this for 45 days but the form will not download. They tell me I must continue to order from them until I get the form and mail it in. I called the Company and asked them to...
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8 comments
Anonymous
#987517

Refuse to accept the product when it comes. If you can't send it back to them, hold on to it unopened.

Send a registered letter explaining your situation. Be sure to keep a copy of the letter.

Then if and when they send you to a collection agency, you have proof of what you tried to do, and the product to verify you don't want it. Worked for me.

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Review
#388926 Review #388926 is a subjective opinion of poster.
Loss
$150
DS Construction ripoff Dan Sachkowsky doing same in Melaleuca. Not ethical practices also products inferior too expensive go to the drugstore and get what you need - talk to the pharmacist - Vitamins need to be watched for potentcy and reliability. Lots of claims,...
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10 comments
Anonymous
#1788529

He beat me out of money now for Christmas he can get dentures

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Review
#380918 Review #380918 is a subjective opinion of poster.
Product
Melaleuca Vitamins
Loss
$300
I had an accident and I can no longer afford this..the products were good but I have no desire to purchase anything else until I get back to work. Maybe I can start up my account again by the summer time..i really enjoyed the body wash. My sales person was great... Her...
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Review
#379027 Review #379027 is a subjective opinion of poster.
Loss
$65
Tags
  • sales person
If anyone has an account with melaleuca be very careful if you cancel because they rip you off , the paper work says cancel one way the internet states cancel another, and after you call them and cancel, they take the monies from your account anyway ship products a...
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5 comments
Anonymous
#634744

They will not let you cancel over the phone. Before I joined I knew how to cancel.

You have to fax or mail in the form you download and print off from the website.

It also has to be before the 25th of any month. They do not send you anything without you knowing.

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Review
#378213 Review #378213 is a subjective opinion of poster.
Loss
$90