Melaleuca Reviews

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so i was searching the web and stumbled across Malalcuca The wellness company. I was not introduced untill the end when they tryed to sell me a membership. I ended up clicking on a "Rep's" link and still no known info on what this was. All i knew was it was a way...
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31 comments
#1268168

Loved the products hate the company. I tried to end my membership and it took me 3 months and I threatening email that I was going to go to consumer affairs to leave and get my money back that they kept charging without sending me the products. I also think why be so secretive when joining people up???

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ID
#203546 Review #203546 is a subjective opinion of poster.
Location
Mesquite, Texas
Service
Melaleuca Customer Care
New Reviewer
We joined Melaleuca really for the safer cleaning products for my family because I have 3 little kids. Little did I know, after using the cleaners and after my husband started taking the vitamins, his asthma went from using 3 inhalers (including Advair) to nothing, yes...
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11 comments
#386695

*** poor customer service. If you're going to cancel make sure you do it last year.

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ID
#203133 Review #203133 is a subjective opinion of poster.
Location
Houston, Texas
Service
Melaleuca Customer Care

Melaleuca compted my mother in law for a mistake on her order

When my mother in law received her order from melaleuca she found a product she hadn't ordered. She phoned the company and they reversed the charge for the item she hadn't ordered and sent her the one that she wanted free of charge. She raves about the fiber drink, she loves the laundry soap and the bathroom cleaner. She used to be a hairdresser and she says melaleuca has a very high quality shampoo and styling aid line. She's seventy five years old and she uses melaleuca pain relief cream because she goes to the gym every day. So far, so good.
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1 comment
#203530

My mom is almost 80 and is also a customer. Very convenient for her instead of driving to the store. Pain a trate is also one of her favorite products.

ID
#203025 Review #203025 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Product
Melaleuca Shampoo
Loss
$20
New Reviewer
I was introduced to Melaleuca by a friend & not lured to some website with the promise of making money as a Stay-at-home MOM. I couldn't even get my own family to sign up, so I wasn't going to attempt to convert anyone else! Anyhow, I just like their products. ...
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1 comment
#199027

We have been Melaleuca customers for 12 years. The Company and their products just keep getting better and better. I have tried other cleaning products over the years but always come back to the safe, green products Melaleuca offers.

ID
#201966 Review #201966 is a subjective opinion of poster.
Location
Norfolk, Virginia
Product
Melaleuca Vitamins
This is a pyramid scheme that signs you up with a lot of pressure and claims of customer service. They will HAPPILY sign you up via email or telephone. However, quitting the program is a nightmare. They do not accept resignations over the telephone or email and they...
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16 comments
#1990318

100% agree. You have to fill out a form, select 10 checkboxes, print the paper and sign/date it, mail/fax/email a copy back, provide a DNA test, give your SSN number, sacrifice a lamb, and donate an organ to get it all processed.

It wasn't worth the monthly mandatory purchase process (points), then you get money back for shopping (but can't use it because you aren't spending enough for the points of unnecessary product).

If you think you want to do it, just ask a friend that has it if you can add to their order first. It honestly isn't worth joining this pyramid scheme.

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ID
#199766 Review #199766 is a subjective opinion of poster.
Location
Madison, Wisconsin
Service
Melaleuca Customer Care

Melaleuca

Was looking for work from home and found an ad to work for an "all green" company called "melaleuca". I got signed up thru a woman who sells their memberships and was told that I must also become a member to sell their memberships. She ended up ordering me $80 of product (laundry soap, prenatals, toothpaste and all purpose cleaner). Members must also commit to spending around $50 a month on their products. I decided to cancel, send back the products because I'm looking for work, not to be their regular customer in a set spend bracket. The real problems started when I tried to cancel. The first person I spoke with kept trying to "resell" me on the products and how great they are as well as question my position multiple times. The second person told me to send back the products, wait till there was no hold on my account, then try to log back on in a few weeks to finish the membership cancellation process. I'm still trying to get my membership canceled. Watch out for this company, I will NOT be dealing with them again.
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6 comments
#201026

so can I trust this company ? or not? I've been reading both good and bad here about melaleuca [ work at home united being the area company here in the denver metro area of CO]

#193838

It is not true that these products are be better priced than the stores. But the time you pay shipping it is just not so!

And I don't appreciate how difficult they make to quit. These are hard times and sometimes for financial reasons, it is nessesary to bail.

#193314

A wonderful friend of mine sold melaleuca...my friend passed this week and her husband tried to cancel her account. The company was very very rude to him, no sympathy for his passing wife or that fact that he has no desire to sell the product himself.

He had to threaten the company in order for them to cancel his wifes account...really, was this necessary? Where is the heart and soul of this company? Obviously not with the people who work for them, nor is there heart in the customer service.

He just lost his wife for peet sake...have a heart, it's not about the money!!!!! I will never use this product again and will indeed tell others of this experience.

#754026
@PissedConsumer193314

Sometimes you'll run into someone who is rude or lacks empathy. I recall when someone from my organization reported they were met with aggressive behavior, I called and reported them to our Melaleuca management team.

Less than 24 hours later I received a call from Frank V. (President and CEO of Melaleuca). He apologized for this employees behavior, stated they had received a few complaints and that he had been terminated.

No business if perfect, because they employ imperfect people.

My wife and I came from middle class, hard working families. When we were introduced to Melaleuca, I said sure I'll try these products, she said she'd not only try them, but share them with others as well. I was skeptical, but she's the boss, so when she said she, she meant we, and we began sharing these products with others. We've been customers now for 8 years.

Our first year we earned a little over $65k. The next couple of years we earned between $150k and $300k per year. Today we earn over half a million dollars a year. Yes, that's a lot of money, but we aren't money focused.

Our organization has helped thousands of families convert to better, safer products. We've also helped many people get out of debt, pay off their mortgage, take trips, gain time freedom etc. We have small children at home.

One things that is amazing about Melaleuca is that when we pass away, our kids inherit our business. So we're not just building a business that will last our life time, but will last theirs and their kids lifetimes as well.

#190579

On behalf of the representative who signed you up, I apologize for her behavior.

As previously stated, the idea behind becoming a Melaleuca customer is to switch stores so you're using safer, better quality, better priced products than what you would find in the stores. When a Rep enrolls a new customer -whether they're just purchasing products, or building business as well-, our job is to simply HELP you shop for what you need. Once your application is submitted, YOU have to go ahead and confirm that you want to be a customer. Had she completed the process properly, the person who signed up up would have explained to you that as a preferred member, you're agreeing under contract to purchase 35 points of product per month, which when you truly switch stores, is not hard to achieve. If you did not want that monthly obligation, you should have been offered the Direct membership, where you purchase products on an AS NEEDED basis at full price.

You were clearly misguided and for that, I apologize. Some people come into businesses like Melaleuca with their mindset on filling their wallet rather than helping people out of the goodness of their heart. Those reps give our company, and others, a bad name.

Also, to cancel, it should've been explained to you that you would have to write corporate a letter stating you'd like to cancel, and as long as it was submitted and received by the 24th of that month, you wouldn't get charged. That process has now changed in that you simply submit the cancellation form, still an easy process, but some people just deal with unpleasant people.

#187437

I'm very sorry you have had this experience. I have been with Melaleuca since January 2008 and love it.

The idea is to switch stores...shop for things you need and use everyday. With Melaleuca you'll find better, safer, healthier products that also help to save money. We have saved over $3000 since we joined and have received $350 in free products. Just for being loyal customers! NO other store I ever shopped at did anything close to giving me free products just for shopping there when I needed things.

I have also made over $30,000 and for a stay at home mom with 2 young children..being able to work from home and make money. It has been fantastic and I am very happy and thankful that I joined and stuck it out.

Hope everything works out for ya.

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ID
#197437 Review #197437 is a subjective opinion of poster.
Location
Seattle, Washington
Service
Melaleuca Membership
New Reviewer
FIRST Let talk about MLM, Mualti Level Marketing Company's. Did you know that "PRACTICALLY ALMOST" is the 2 words, every Company from the grocery store to walmart, food franchises, to the company that you may currently be working for "IS MUALTI LEVEL MARKETING."...
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12 comments
#862915

I'm reading Melaleuca's study on Oligo and I'm incredibly disappointed that this study has no mention of statistical significance of their results or even what tests they used. They do not define their terms and most of their sources are from the 90s or earlier - the newest being 6 years old.

After having gone to college to learn how to conduct proper research and run statistical analyses, I'm sad to say this article does not pass as a scientific journal article. I'm trying to find out what scientists in the field have to say about it, or if they have any more numbers available, but I'm not having any luck.

In order to say that their products are backed by scientific research you need to know what qualifies research as "scientific." People do need to do their research as some of you say. A little more in depth than you've done though.

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ID
#197263 Review #197263 is a subjective opinion of poster.
Location
Cleveland, Ohio
New Reviewer
Ok ladies, Let think about why people are trying to give Melaleuca a bad name. 1.Is Melaleuca a great company?Yes,because they care about "WE THE PEOPLE". Regarding you and your children because of the TOXIC CHEMICALS that store brand house hold products that are kill...
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9 comments
#198798

I haven't made squat off melaleuca because I'm not doing the business end, but I will vouch for the quality of their products. They are just as good, if not better that most of the stuff on the market.

There's no scheme going on and if elderly are being preyed upon, shame on those sales reps who are doing so! A 35-point committment is about $70 a month by the time you add in shipping and tax. I can afford it, but it's wrong to lure people who are pinching pennies to begin with to join, no matter how good the products are.

That's a sales rep issue of integrity about making a wise choice on who could benefit from these products. (Well, everyone can, but not everyone can afford them )

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ID
#197256 Review #197256 is a subjective opinion of poster.
Location
Cleveland, Ohio
I was approached by a Melaleuca rep under the pretense of purchasing my product. She ordered 2 custom gift baskets and asked me to deliver them in order to get me to her presentation. When I didn't sign up (after lots of pressure) she returned the baskets. I WAS...
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7 comments
#256068

I feel like the rep/friend that signed me updown right lied. I don't like the way the sales reps try and sign you up.

Like YOU don't need to read it....TRUST ME! some friend....don't talk to that lying woman.

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ID
#196569 Review #196569 is a subjective opinion of poster.
Location
Bellevue, Washington
New Reviewer

Melaleuca, not such a green company!!!

go to http://coloryourworldgreen.wordpress.com/2010/08/12/melaleuca-are-…-clearly-toxic/ and read my blog about Melaleuca. I was gonna join this company until I did more research on them. I was not impressed. If you are interested about living a more green life and are concerned about what we put into our bodies, on our bodies, and around our bodies go to the link I provided. I also have a facebook page that you can get to from my blog. I have become very passionate about living more green ever since I had my youngest child who is now 10 1/2 months.
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2 comments
#201409

I think it is important to know that Melaleuca combines the best of science and nature. Melaleuca will not make a product unless it meets these 2 requirements: First, it does not

contain any harmful ingredients.

Second, the cost per use is less than the grocery store brands you are currently using.

Melaleuca has a documented 95% re-order rate, which says to me that the customer who shop at the store are

buying products they really like, the really need and at a really good price. 95% is an incredibly huge percentage.

#193329

Your observations are totally correct. The chemicals in the baby wash are some of the most harsh on the market.

Additionally a lot of what they use in their personal care products are used as commercial cleaners for such things as brakes for automobiles.

Try Shaklee products. The baby was is over 95% organic.

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ID
#195694 Review #195694 is a subjective opinion of poster.
Location
Scranton, Pennsylvania
In the last few months I noticed my Melaleuca orders taking almost 2 weeks (incl Sat & Sun) to arrive. I finally called and was told that they went to a 10-business day guarantee. For years, I used to get my products in 5 or less. What this is forcing me to do is to...
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3 comments
#203883

I am new to Melaleuca, my first shipment took 3 business days to arrive and I am in Canada.

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ID
#194531 Review #194531 is a subjective opinion of poster.
Location
Staten Island, New York
Product
Melaleuca Vitamins
New Reviewer
I am making attempts now to close my Melaleuca account, they make it so difficult. I sent a letter to the company, as requested, and today I received a phone call stating that everything was in order, however I had forgotten to add my written signature. Now mind you...
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103 comments
#1433038

soy Miguel Alicea Torres 939 397 **** quiero cancelar mi cuenta por que en estos momentos mi situacion economica no es la mejor ...y estare devolviendo el paqute de mes de enero ...usps trancking...946121****881655****09..14 ferbrero2018

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ID
#193770 Review #193770 is a subjective opinion of poster.
Location
Mobile, Alabama

Melaleuca company

Never give Melalecua your credit card information...They will keep debiting your credit card even after you have canceled. I have nothing but a negative experience with after i tried to cancel. I told them verbal to cancel and I have sent them an email as well . They refuse to cancel!! I had to cancel my credit card in order for them to stop!! After talking to a decsion maker they still said were going to keep shipping to even if we don't have your credit card number .This is a company you don't want to deal with .
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6 comments
#1376048

Por favor cancelar mi membresía porque a veces no tengo dinero para hacer mis 35 puntos por mes

#174862

Melaleuca will absolutely not take out money after you cancel...I think you are rearranging the story here. They will charge you for a backup order if you do not place your order by the end of the month- you have the entire month to order. If not, they'll charge and send you a BU order to keep your account current.

If you HAND WRITE a letter to them stating why you would like to cancel, your full name and account phone number, they will cancel you immediately and you will never hear from them again, unless you have some type of outstanding balance for a non-payment.

I don't want to be rude, but if you took the time to read your membership agreement then you would know all of this. They are very willing to work with you and I've had a person or two on my team who had to cancel and they faxed it in to the company- they were cancelled within 10 minutes. It's too bad you had a bad experience with this company because they are fantastic!

#170609

How about cancelling the way it states on your customer agreement instead of saying that Melaleuca is a bad company....I have been just a customer for over 6 years...my husband has his own account before we got married and we cancelled his for one...in writing as stated...and as you would also have been told when you call in........no problems at all...great company great products...changed my son's life

#166702

Your problem is that you cannot cancel by phone or by email. It has to be a written or typed letter bearing your original signature.

You can mail it or fax it. It clearly states this on their website and customer service can inform you of this as well.

#166257

ilike :)

#163370

I had been a customer of Melaleuca for a few years and they deducted from my checking. I had no problems with them andI love their products.

I had to back out a couple of times because of me being laid off. If you cancel before the 25th of each month, you should not be getting charged no matter how you paid for your products each month.

If they send you the products, send them back, and they will give you a refund and your shipping back. The credits will be done separately.

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ID
#189132 Review #189132 is a subjective opinion of poster.
Location
Columbia, Maryland
Loss
$100
In June 2010, I was invited to a Melaleuca products party. There was only 2 people there. The person who invited me said the usual 'you don't have to buy anything just come over'. I was the only person that signed up. They were having a deal, you pay $1 for...
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26 comments
#1220149

Ok. the person who enrolled you didn't do their job properly.

That's all I can say. There are reasons for the backup order that should have been explained, but anytime before the end of the month you can cancel or suspend that order.

You can also create your own back up order that will suit your needs.

Mine is laundry stuff because that's what I usually run out of first, so I almost always need more.

I'm sure there are plenty of people who would love to help you understand the company better, but I would say, don't blame that on the company...blame the person who signed you up!

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ID
#188608 Review #188608 is a subjective opinion of poster.
Location
Irvine, California
New Reviewer
I was mislead by a representative of Melalueca telling me the products were "natural" and "organic", I had been making my own cleaners at the time (still do) but was looking for better for kids products. Well needless to say I was quite upset and surprised when I got...
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22 comments
#931671

Mary Kay consultants say the same thing that their products are all Natural but they are NOT. Look on carcinogen list and many show up on that list.

http://www.cdc.gov/niosh/topics/cancer/npotocca.html

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ID
#186349 Review #186349 is a subjective opinion of poster.
Location
Overland Park, Kansas
Product
Melaleuca Shampoo
Loss
$80